Hotels near Hazra Park Durga Puja, Kolkata

I passed this time and arranged a south-facing room for me.

The first night to stay at the hotel, because it is the red-eye flight before the check-in, arrived at the front desk at 6 in the morning, the front desk informed that the early check-in needs to pay another day's room rate, and communication through Ctrip is also fruitless, although it is a rule, but the regulations are also flexible. I just want to take a shower and hope to improve it later.

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

food taste and varieties available in vivanta is not good except this very thing was good and excellent

Service was too too late. Once i asked them slippers and comb they took 20 minutes to bring and there service was too too late

We visited Ibiza first time during Durga Puja. Like our previous visits, this stay also became a memorable one. Thanks to resturant manager Mr Aftab. He made this stay a nice one by providing foods of different cuisine. Live band music and bengali folk song Baul with this were a bonus. We enjoyed the scenic view from fern club room, spend a quality of time at swimming pool, kid zone, gaming area, and walked through this lush green meadows, did various outdoor games like archery, gun shoot, cycling.

Overall..the hotel is within the budget range for a few days stay in Kolkata. The rooms are neat and clean. The view from the 3rd floor non-ac room is somewhat less as it tends to be sideview to the main road. The service is also good as the staff are well mannered. I would recommend this hotel for anyone coming to Kolkata towards the Dum Dum side.

Amazing taste and excellent hospitality. Would like to recommend for a family time and hangout with friends! Special thanks to Kesang and Mr. Vikash for taking care of us. Would like to thank to Muskan the chef who prepared such a delicious food My 6 yrs old daughter loved it Way to go Taj Taal Kutir !

Thanks to Priyanka our first trip to Kolkata went smoothly. She provided a lot of assistance for exchanging money, arranging the shuttle to the airport for the next morning, and giving directions for how to get to the nearby attractions. She also upgraded our room from deluxe to premium for free. We really appreciated her help.

If you want a comfortable stay near the airport for a long layover this place is great. Clean facilities, friendly staff, decent food and drink options and most importantly, 5 mins from airport terminal. Perfect for a layover stay if u have an early morning flight to catch