Guest User
June 10, 2024
The behavior of the staff is unprofessional, as they seem to view customers as liabilities rather than valued guests. Instead of providing friendly and attentive service, the staff appear indifferent and impatient, often waiting for customers to leave the property. This negative attitude is evident in their interactions, which lack warmth and respect. Customers feel unwelcome and undervalued, leading to a poor overall experience. The staff's reluctance to engage positively with customers suggests a lack of proper training and a disregard for customer satisfaction. Improving this attitude is crucial for creating a welcoming environment where customers feel appreciated and respected. By fostering a more positive and service-oriented mindset among the staff, the property can significantly enhance its reputation and ensure a more pleasant experience for all guests.