Radisson Kolkata Ballygunge

A refreshing place to stay in Kolkata with a wonderful staff. Service is excellent. Room service is excellent and they respond to your needs. So is the case with the restaurant. Breakfast more than a day is a tad monotonous with a lot of repetition

I had a fantastic stay at this hotel! The cleanliness was top-notch, and the service was outstanding. Pinky did an amazing job keeping my room immaculate, and Aritra made dining at the restaurant an absolute pleasure with his friendly and attentive service. The only small issue was an unintentional wake-up call during the day from a relative’s phone call. Adding a “Do Not Disturb” feature for the room phone would be a great improvement. Overall, a great experience, and I’d happily stay here again!

Housekeeping Team is a big downside for hotel's reputation. On Dec 1, 2024 at 3.30PM, we specifically informed the team (person at Front desk), that the room must be cleaned before we arrive in the evening, but when we returned the room was as dirty as could have been. Upon asking about the defaulter who didn't inform the housekeeping staff about room cleaning even after us informing them over phone in the afternoon, no one turned up with a proper response. The front desk staff are not at all serious about their service. Food items are delivered in open bowls from restaurants to rooms without any plastic wrapping of them. Even the fruits cut are also delivered in open state.

This is a lovely hotel in Ballygunge and we absolutely loved our stay there on 2 occasions in 2024. The front office staff are so helpful and courteous, with Bidisha , the manager, always going above and beyond to make sure all our needs are met whenever possible; Sweta, the Asst Manager was very helpful too, as was everyone in the front office staff, including Abhishek, Akash and the rest. The rooms are extremely comfortable, kept immaculately clean by housekeeping, who were very prompt and responsive to our requests; the staff at the restaurant Ya-Ya Var, including Shontu, very attentive and the food was inclusive of all regions (during buffet breakfast) and very tasty (the buffet dinner was great too); the laundry service, though a bit expensive, was wonderful, and the overall ambiance just A+++... We did not avail of the rooftop bar and restaurant but will do so in the future...We recommend this place highly and will like to stay here every time we visit Kolkata, a true "home away from home" for us.

The hotel is just average. The room was nice but had a view of a concrete wall. Breakfast had a good selection and the pool/rooftop bar were nice. Unfortunately where they fell short is dealing with an adjoining room who had their tv and music so loud late at night that you could hear it from the elevator, if you have ever had a connecting room you know it’s even louder through the connecting room so I was not able to sleep at nearly midnight . I had to contact the front desk three times for a resolution and when they finally offered to move me and I packed up was ready to go and they moved the noisy neighbors instead. The manager apologized to me the next morning but the situation was handled poorly the night before. It’s not a bad hotel there’s just much better options in the city including the Hyatt regency

Good! Abhishek, Sweta,Suddho. Service and restaurants and food was good. Dtay was good. Hotel is good. Good! Abhishek, Sweta,Suddho. Service and restaurants and food was good. Dtay was good. Hotel is good. Good! Abhishek, Sweta,Suddho. Service and restaurants and food was good. Dtay was good. Hotel is good.