To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(20)
Positive reviews(20)
Reviews with photos/video(10)
Awesome stay(11)
Great service(9)
Awesome rooms(6)
Relaxing hot springs(6)
Tasty dinner(4)
Anonymous User
Deluxe, Japanese-Style with Bath, Mountain View
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 30, 2024
Nicely set up room and great meals. My kids love the hot spring experience!
MyYM
Japanese Modern Comfortable Twin with Bath and No View
Stayed in Jan 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jan 21, 2024
Very good service. Private onsen is available.
Good value for money.
jj_lam
Superior, Japanese-Western Mixed with Bath, Mountain View
Stayed in Jul 2024
Family
2 review
4.8/5
Amazing
Posted on Jul 16, 2024
The room is really big and the view is great!
I feel like I have no worries when I look out the window!!
The food is really great!!
The desserts are especially amazing. They are not buffet desserts. You can take them on the second floor after dinner and enjoy them in your room!
The hot spring is really comfortable!!
Very good😎 I will come again next time!!
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6/11
Huashengdun🐯
Regular, Japanese-Style with Bath, River View
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on Apr 8, 2024
I was given a very large room with a great view, perfect. The dinner was very nice, both the dishes and the food. There was just one fried fish that was very fishy. There are free coffee, drinks, red wine, and small desserts in the evening. It is a very good hot spring hotel.
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6/16
Guest User
Regular Japanese Style 8-Tatami Mat Bath with River View
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 13, 2024
A very nice hot spring town, not many tourists, the hotel has a special car to pick up from the station, breakfast and dinner are provided, you can taste Kaiseki cuisine, the hotel has free coffee, ice cream, small desserts. The service is very thoughtful. The hot spring pool is small, but there are many people, so it doesn't feel uncomfortable. It is a good place to relax.
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Guest User
Main Building Superior Mountain View Japanese-Style Room
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 18, 2024
The service staff are very enthusiastic! The skin care products provided in the room are very good!
White rice and miso soup are not provided for dinner. Please ask the service staff if you need it. There is also an all-you-can-eat dessert after the meal!
This time I went in mid-March and I was so lucky to encounter soft snow! 
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Anonymous User
Japanese Modern Comfortable Twin with Bath and No View
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Sep 2, 2024
A very comfortable hotel with indoor and outdoor hot springs to absorb the natural air in the mountains. Please note that the bus ends very early, so you may need to call the hotel to request a shuttle bus.
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Guest User
Main Building Superior Mountain View Japanese-Style Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
This Shikanoyu hot spring hotel made the whole family very satisfied, especially the dinner was first-class, and there was a dessert and drink buffet afterwards. Although it was 500 yen per person, it was a great value.
But the only disappointment was that we rented a private room and the room was not clean. When we went to the dressing table to blow dry our hair, we found that there was hair from the previous guest. The hair was acceptable, but the hair was >_<.
Next time you rent something like this, you need to check it first before using it. The only drawback is it!
There was a young employee who was very polite and had a good attitude. He looked at me and asked for his name. Thank you!
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6/10
Wing Lam
Luxury Twin Room
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The food at the banquet is unexpectedly good and of high quality, and it also provides free coffee and various desserts in the lobby after breakfast and dinner, which is very considerate.
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Wan Ming
Regular, Japanese-Style with Bath, River View
Stayed in Feb 2024
Family
15 review
4.7/5
Amazing
Posted on Feb 19, 2024
The hotel staff generally speak good English, so there is no communication difficulty at all, and they are very proactive in providing assistance, which is very good.
The hot springs are relatively small. Fortunately, there are not many tourists during the stay, so it is good to book a bath when the time comes.
The dessert buffet provided after dinner is very popular with children.
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Jessica
Main Building Superior Mountain View Japanese-Style Room
Stayed in Nov 2023
Couples
18 review
3.7/5
Posted on Dec 15, 2023
An old hot spring hotel, the room has enough space, extra drinks and snacks are provided, and the hot spring environment is good
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smallcaki
Japanese Style Room, non smoking
Stayed in Jan 2023
Couples
2 review
4.5/5
Great
Posted on Jan 25, 2023
😊The clerk has good service, very attentive and smiling
The facilities are sufficient, and adults and children have small devices to play with
Ladies can freely choose beautiful bathrobes
I like the traditional Japanese style room very much
Delicious breakfast and dinner, generous portions, and a free dessert buffet
Overall, I am very satisfied and I am overjoyed 😃
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Miu Lin Marie
Japanese Style Room, non smoking
Stayed in Nov 2022
Travel with friends
9 review
4.7/5
Amazing
Posted on Dec 30, 2022
In addition to the booked morning and evening, there is a dessert buffet in the lobby after dinner, and refreshments are served after the morning, which is beyond my imagination👍🏻
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Lee
Main Building Superior Mountain View Japanese-Style Room