Mercure Maldives Kooddoo Resort

Very good experience and all staff are friendly and helpful. Awesome experience.

Just arrived at the the Mercure Kooddoo Maldives and what a disappointment, if you’re looking for paradise and a true all inclusive experience there are better options available. We booked the premium all inclusive option but in reality there is nothing premium or all inclusive about it, we just went to order some bar snacks at the 4pm the time they are due to be served and told they are extra, also spirits in the mini bar - extra, when we questioned the all inclusive situation we were told it was the travel agents fault for not explaining it, but all inclusive should be all inclusive, I expect to pay more for high ticket items like lobster, steak or champagne but bar snacks, c’mon, there was very little empathy from reception I guess they know were here now so not a lot we can do about it, but others considering booking here be warned. Check in was a bit full on after 2 flights, bombarded with a lot of information, but not a lot of detail, the room is nice but there are a number of large tankers passing by which are a bit of an eyesore. It’s our first day so will update my review at the end of our stay but at the moment it’s very disappointing. inclusive is not all inclusive

From the time we booked our stay until we left the entire staff was absolutely amazing. They made sure that every detail of our stay was exactly what we wanted. We stayed in an over the water villa with a private pool and our villa Butler took care of our every need. The food was authentic each night, serving a different nationality and was absolutely perfection. Every staff member recognized us by name and made us feel very welcome. We utilized the restaurants on site, the dive shop, the excursions, the spa the on-site, photographer, and every person we encountered was professional and accommodating. There were plenty of activities to engage in and the marine life that we encountered was incredible. Every day we swam with colorful fish, stingrays, sharks, sea turtles, dolphins. From beginning to end it was a trip of a lifetime. I would recommend staying at this location to everyone. I hope that we get the opportunity to come back again.