Modern Four Seasons Hotel (Xinhuijia Branch) Reviews

Pros: rooms are clean, modern and quite spacious.  A good restaurant is just next door. Cons: the lifts are exceptionally slow and small. During peak hour, it will take more than 10 minutes to get access to a lift.  The restaurant is under-capacity. There were not enough tables for all the guests and some ended up eating their breakfast standing.

设施：nice 环境：nice

The hotel service is polite and enthusiastic, the room facilities are complete and unique, the scenery outside the window is beautiful, the breakfast is also rich, and parking is free!

When I come to Korla on business, I basically stay here. The room is clean and tidy without any odor, the breakfast is rich, the surrounding environment is good, the supermarkets and living facilities are the most complete here, and it is very close to the river, which is great for a stroll in the morning and evening.

It is very troublesome to park in the underground parking lot. Parking is not allowed on the ground. The security guard will not give instructions. The environment inside is not modern and the atmosphere is also average.

I came to check in as soon as I got off the plane. The sister at the front desk checked in quickly and upgraded the room for free. The hotel facilities are well-equipped and the room is quiet and soundproofed. The aunt cleaned up in a timely and clean manner. There is a shopping mall downstairs in the hotel, which is very convenient. I will stay here again if I have the opportunity. of

A very bad experience. Two people booked the room for two days and spent a little over 600. First, they got the room card that night and were told that they were in a certain room on the 16th floor. After going up, they couldn’t open it. They found that someone was already living in the room. It was very embarrassing. I took the extremely slow elevator down to the front desk and was told that I wrote the wrong room number. I went out the next day and felt anxious when I came back. I couldn't open it when I went up, so I had to take the elevator down again. I went to the front desk again and was told that it was only for one day. The permissions need to be refreshed. Why did I only give permissions to one day after I ordered two days? The front desk said that this was the case and could only be given for one day, but then told me that I was now given three days of permission. Isn't this contradictory? After I checked out and left, I entered my license plate number at the front desk, but I couldn't get out of the parking lot. I went to the front desk again, but I still couldn't get out. I also charged 17 yuan for parking, which cost more than 600 yuan for two days. Pay the parking fee! If you ask for two more bottles of mineral water, you will be charged extra! The facilities of this hotel are average, but the service is so bad. I will not stay here again in the future. I hope other friends can keep their eyes open as well.

The hotel is relatively cost-effective. The parent-child room has a single bed and a 2-meter double bed. In the off-season, Ctrip booking only costs more than 300 yuan, but other aspects are not ideal. On the one hand, the hotel's breakfast variety is not rich enough. Second, the work ability and service awareness of waiters need to be continuously strengthened.

I spent 365 yuan to experience the bathtub. When I entered the room, I felt that no one had stayed there for several years. The water from the bathtub faucet was full of rusty water. Could it be that I couldn’t see it after booking? Hasn't anyone cleaned it before? I called the front desk to ask if there were bath balls for bathing, and asked if there were any in the room. I would call back. However, no one told me whether there were bath balls when I checked out the next day. The hygiene was really average, and there was no one in the parking space after check-out. I was told that I could park in the underground garage and I paid the 20 yuan parking fee. All in all, the experience was very poor and I would not recommend booking this hotel.

Who wouldn't be tempted by such a beautiful hotel? I checked all the platforms and found Ctrip to be the cheapest. I booked it without hesitation. If I have the chance to come to Korla again, I will stay in this hotel again.

Because the weather was hot and we ran out of water in the hotel room, I scanned the QR code in the room and 3 bottles of water were still not delivered. I called the front desk and asked the front desk. The front desk said the robot was broken. I asked if someone could deliver it, but the front desk said no. This was delivered by a robot. When I arrived at the front desk, I asked if the front desk could give me water. The front desk said no, your money was given to the APP and not to the hotel. He also said that the APP system was good yesterday but it was broken as soon as you came. It’s a relationship. Am I welcome to come and stay?

Okay, I can check in.

I stayed at this hotel two years ago and thought it was good. I decisively booked this hotel again for this business trip. The location is very good, and the surrounding area is very convenient for eating and shopping! The hotel price is also very favorable, the front desk service is very good, the room is very clean, and there are many kinds of breakfast! A nice break experience!

Good service, clean and tidy