Crown Garden Hotel Reviews

Location in town. Easy access to restaurants and mall. Free parking. When we arrived, the receptionist told me that my booking was not in the system. We have to wait for quite some time. But thanks to them, they tried to settle the problem and give us other room. Thank you very much. Breakfast was okay. Not many choices but still okay.

The room was small. Space between beds was limited. Room clean and clean sheets were observed. Limited furniture for working.. Table top stained by ironing by previous guests

Good hotel at a good location. Plenty of food around the hotel. Breakfast is provided as well.

Overall the stay was a pleasant one, the hotel strategic location is a plus for ease of travelling to all major attractions in the adjacent such as pasar siti khadijah and others, near and in walking distance to 7 eleven and other eateries. Hotel room is not spacious but in a clean and neat condition. no odor and whatnot, the lift working well and this hotel have plenty parking space (open car park just exactly in front of the hotel & limited basement parking on the hotel building itself. Lobby is very welcoming and there is a decent cafe/ coffee house/ restaurant in the lobby area. This hotel is a hidden gem in Kota Bharu apart of all the other well known hotels, i prefer this hotel and definitely will be returning in near future.

The towels look very old. Recommend to paint the room because some of the wall got dirty marks. Easy to find a food.

During my check in time around 11pm the staff (Malay Guy) is very impolite. I ask for additional access key and request me to pay a deposit so i refuse and don’t need the extra key. when check in to the room, i ask for toothbrush as i forgot to pack. the staff say need to pay for it. During check out i ask the counter again and the lady attended in a polite way which turn my impression of so negative towards this hotel to neutral comment. She also mention is free to refill the amenities if the room forgot to prepare. I wish the management need to have a proper standard of customer service.

My second visit. Great location. Easy to find food. Good parking space. Service is good. Bed is comfortable. Staffs are friendly. Will recommend to family and friends. Near to airport and many attraction places.

Nice hotel.room clean

Room conditions superb. Breakfast wise is okay not much variety. The location is strategic in Chinatown.

Nice hotel. Clean room. Spacious room. Nice food. Great stay. Limited breakfast option served. Will come again. Friendly staff.

I thoroughly enjoyed my stay at Crown Garden Hotel in Kota Bharu – from the friendly staff and comfortable accommodations to the convenient location, it exceeded my expectations.

Yes recommended but dont expect too nice..its just good and average.

Really appreciate if can provide small freezer. Room just nice! Clean! Staff really helpful. Breakfast, not variety but all superb delicious! Will come and stay there again!!

Great Location Staff are friendly Easy to find food nearby hotel