Stanton Gaya Hotel

Stanton Gaya Hotel Reviews

Stanton Gaya Hotel

2ND TO 7TH FLOOR, NO 25, OFF JALAN PANTAI, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
Stanton Gaya Hotel
Stanton Gaya HotelStanton Gaya HotelStanton Gaya Hotel
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Stanton Gaya Hotel Guest Reviews

4.5/5
Great
126 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(126)
Positive reviews(122)
Reviews with photos/video(41)
Great location(42)
Great service(41)
Clean and tidy(37)
Many dining options(13)
Great value for money(11)
Average sound insulation(9)
Convenient for shopping(9)
Offers pick-up/drop-offs(8)
Negative reviews(4)
YEN YEE
Standard City View Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel location is very strategic, near to famous attractions, eateries and malls in KK city and also they have 24hr front desk which is a huge bonus, overall the room is good but the water heater is a bit unstable and got a few times of power-trip
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Guest User
Standard Family Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The room is super clean and the location is strategic. The staff also very nice. They give us a free luggage tag when we were check out. Thank u so much !
Response from Property: Dear valued guest, thank you for your praise. With your support, our service quality can be further improved. We hope to have the opportunity to serve you again. I wish you a safe and happy journey.
On cloud 9
Standard City View Twin Room
Stayed in Jul 2024
Family
44 review
4.5/5
Great
Posted on Jul 12, 2024
The room is very clean and tidy. They provide basic amenities. They collect RM50 for deposit and return after checkout (only receive cash). Nearby many restaurants so easy to find food. Smooth checkin and the staff very accommodating. Minor: the drain in the bathroom draining VERY slow, so we shower with ‘flooded’ floor. The hotel should check if there is clogging.
6/15
Response from Property: Dear value guest, we are sorry about the water supply issue due to some of level still under renovation. We heard your voice. And we will improve as soon as possible. Hope can meet you again.
Anonymous User
Standard City View Double Room
Stayed in Jul 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Good location and friendly service!
Response from Property: Dear value guest, thank you for your review and support. Looking forward to serving you again.
Nini Daing
Standard City View Double Room
Stayed in Sep 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Oct 14, 2024
Very quaint and cozy hotel right smack in the middle of Gaya area with access to nearby eateries, grocery shops, the yellow walls of Maybank and the Mall. Easy enough check-in, with refundable RM50 ringgit (cash) deposit. Large rooms, with nice toilet and shower. You easily communicated your needs via their app and the staff was quick to respond. Very good value for money.
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
XIAORAN HU
Standard City View Double Room
Stayed in Aug 2024
Couples
2 review
4.2/5
Very Good
Posted on Aug 13, 2024
the local is super good, many malaysia food around the hotel, it is near to the Jesselton Point Ferry Terminal, if you want to go island hopping, this hotel is a good choice. The only thing I feel not such good is the water flow in the bath is small.
Response from Property: Dear valued guest, thank you for your review. We apologise for the inconvenience caused. We will endeavour to improve our service quality. We hope to have the opportunity to serve you again. I wish you a safe journey.
Guest User
Superior City View Double Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 8, 2024
good service
Response from Property: Dear value guest, thank you for leaving good review for us. Your support is our energy to be better and better. Looking forward to see you again.
Wei Loong Khoo
Standard City View Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Convenient location and clean room. Good place to stay for short trips!
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Guest User
Superior City View Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Best hotel so far...thanks for the best services and hospitality...will repeat for sure 🥰
Response from Property: Dear value guest, thank you for leaving good review for us. Your support is our energy to be better and better. Looking forward to see you again.
Guest User
Superior City View Double Room
Stayed in Jul 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Jul 13, 2024
1st time staying in this hotel. Early morning no water supply in the hotel. 😔
Response from Property: Dear value guest, sorry about the water supply problem due to our renovation. We heard your voice and will improve as soon as possible. Hope can meet you again.
Aaron Ngu1984
Standard City View Double Room
Stayed in Jul 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jul 17, 2024
nice location nice staffs. clean room. very impressed. highly recommended.
Response from Property: Dear value guest, thank you for your review and support. Looking forward to serving you again.
Guest User
Standard City View Twin Room
Stayed in Aug 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Nice and good
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Guest User
Superior Family Room
Stayed in Oct 2024
Family
7 review
4.8/5
Amazing
Posted on Oct 9, 2024
This hotel is in a very good location, just opposite Xinji Bak Kut Teh, and is relatively new. The facilities are OK, but the elevator is very small. The hotel reception is on the second floor, and the service attitude is also very good. If there is a room available, you can check in in advance, which is very grateful. The deposit is only 50 Malaysian ringgit.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your positive review. Because of your support, our service quality can be further improved. We hope to have the opportunity to serve you again. I wish you a safe journey.
Hanbogeer
Superior Family Room
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Service: Very, very good, with WeChat communication, you can find customer service staff at any time if you have any questions, which is completely beyond expectations. I didn't expect that a hotel at this price has butler service. The elevator was broken when we checked out, and the staff helped us move our luggage. Hygiene: The room is very clean, but the water quality in Kota Kinabalu is indeed worrying. It comes with a filter shower head, and this effect only lasts for 3 days... Excellent location: Gaya Street Night Market, Durian Street under the flyover, major banks that can withdraw money with UnionPay, and major popular restaurants are all within walking distance. In addition, there is a souvenir shop downstairs with very reasonable prices. If you want to buy seasickness medicine when going out to sea, there is a pharmacy across the street, and 711 is also very close... Just for this location, I will choose it next time I come Disadvantages: Poor sound insulation, noisy at night
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your positive review. Because of your support, our service quality can be further improved. We hope to have the opportunity to serve you again. I wish you a safe journey.
Anonymous User
Superior City View Twin Room
Stayed in Sep 2024
Couples
3 review
0.5/5
Posted on Oct 5, 2024
There was a smell of formaldehyde, the bathroom ran out of water halfway through washing, the check-in was originally scheduled for 2:00 and check-out was 12:00, but the hotel changed it to 3:00 and check-out by 11:00. They charged 60 MYR for one hour late check-out, which was ridiculous. When I checked out, the elevator was out of order, so I had to go through the safety passage to carry two large luggages down myself. It was really a **, there was a half-lie and malicious bad review in the front. I was hit by a car when I went out
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. We deeply apologize for the inconvenience caused to you. Late check-out is MYR 30 for one hour. The hotel will also provide free late check-out if it is not fully booked. There may be communication issues. Misunderstanding, but because of your suggestions, our service quality has the opportunity to improve. We hope to have the opportunity to serve you again. I wish you a safe journey.