The Jesselton Hotel Reviews

Good location. Lovely hotel. We got room in the new wing. It was nice. Water pressure was awesome

Friendly and helpful staff. Good location, clean and comfortable room.

Caution everyone!!!!! This hotel is a non-refundable hotel!! Although they write it below but it is a very small word. Plus, I am wondering why trip.com will give this hotel a "change and cancellation guarantee" mark on the main page of this hotel when I book in the trip.com apps. It was very confusing!!! In my case, I arrived earlier than my actual plan so I make one more booking for that date and request a refund for the previous booking, however they refused~~ just because this hotel is a classic hotel make it very special I think ? The hotel is old , or you can put it as "classic"~~ the room is still old although they renovated recently I think. Besides, my bath room is a swimming pool when I enter due to piping problems. Nevertheless~~ the aircon is leaking~~ and I need to put a towel below the aircon to prevent the water to flow everywhere~ What a nice hotel

All is good staying in this hotel. Easy access to malls and eateries. Just opposite the hotel is the famous yu kee Bak kut teh shop. The coconut pudding is to die for.

Was under renovation during the stay. But the room and bathroom was clean and neat.

This is the fourth time I am staying in this hotel. Location is great. Value for money. Cleanliness is up to standard. Reception is fuss-free.

I loved the hotel with its colonial atmosphere, marble entrance floor and bathroom, beautiful, comfortable room. The location is amazing, on the street where the brilliant Saturday night Market is, and the Sunday morning Market as well. Fairly close to the harbour front for amazing sunsets and the fish Market at night- choose your fish and they'll cook it and you eat it there. For these reasons I would definately stay again. There is no cafe or restaurant which is a shame as it would be so fabulous to sit in that lovely entrance area by the paino and have afternoon tea! Also no breakfast there. However 'Old Town' cafe is opposite and very pleasant for breakfast or a snack, and the Japanese restaurant next door is also good if you don't want to go far. The staff are friendly but a bit 'switched off'. It says in the hotel information that tours are offered but the staff say they don't do this. I had to keep asking abut transport information as they felt it wasn't their role to give it! This hotel could easily offer more support to visitors regarding where to go and how to book it. I got more helpful information from the shop assistant I bought clothes from in the shopping mall. 😅

Reasonably priced hotel, considering the downtown location. Infrastructure needs a bit of upgrading and updating.

I feel like staying in a five star hotel. The location is great for walking everywhere in the town. Service is very helpful, recommend.

the best place to stay in the KK city centre. locate in front of tamu gaya street sunday market, near to cafe, restaurant & philippine market.

Best location to stay at K.K. town area. The hotel is quite historical but maintain in the greatest way possible. Not bad for quite an affordable hotel room at the best location!

Very nice location on Gaya Street, close to all the nice food spots/night market/Sunday market. Would recommend.

Good location, a classic hotel with many years of history, this hotel witnessed the growth of Jesselton or KK nowadays and surely has some stories about it. Facilities are old though but can understand why. Otherwise, everything is good!

Excellent location and newly renovated room