Warisan Square, Ground Floor, Block D, Jln Tun Fuad Stephens, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
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The Klagan Hotel Guest Reviews
4.5/5
Great
475 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(475)
Positive reviews(469)
Reviews with photos/video(151)
Awesome rooms(52)
Convenient for shopping(33)
Delicious breakfast(26)
Nice sea view(19)
Large rooms(17)
Convenient parking(9)
Poor air conditioning(8)
Near mall(6)
Negative reviews(6)
zarith_rashid
Atrium Room
Stayed in Dec 2024
Business travelers
5 review
4.5/5
Great
Posted on Dec 17, 2024
Klagan has been always been my choice as and when im in KK as the location is considered strategic, and the price is fair. Service and cleanliness have always been the same since forever, keep it up..
Andy_shah
Courtyard Room
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
All god but no window view n no fridge..Breakfst is good with sea view..Key deposit rm100 π
Linok81 Linoks
Standard Room
Stayed in Nov 2024
Family
28 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Im so happy coz my room will upgrade from standart room to superior room and got bath tub at this room. I will come again.
Eela
Deluxe Room
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Great trip. The room is spacious with stunning view. Staff are friendly and facilities are awesome. The only setback is room air conditioning is too loud. But overall, very satisfied.
mandrewj
Courtyard Room
Stayed in Oct 2024
Couples
23 review
4.7/5
Amazing
Posted on Dec 16, 2024
This was our first stay at this hotel. The staff was friendly during check in. The hotel is close to the shopping mall. The room was spacious. There was hair on the floor which I think needed improvement. Breakfast is provided when I book this room. Overall, I recommend the hotel and will stay here in the future.
Guest User
Deluxe Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Didnt expect klagan will have seaview room. Pernah checked in dekat sini way before covid and it was our last going here.
Room is spacious, modern. Free cark park provided. Breakfast also provided. Easy to go shopping, just go down and area walkable.
What i love the most is the toilet, toilet spacious. it have bathub, headshower. It has smart TV. The room provide their own channel and netflix is available. Few things need to be improve, when at night the aircond feels a lil bit hot? Warm? And receptionist desk. Took a bit time to check in as the room not yet ready we waited almost an hour as we arrived early 2.30pm.
All staff are good and very helpful.
Response from Property: Thank you so much for taking the time to leave us feedback
Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Nov 18, 2024
Nice location and nice view from my room. But staff incompetent
Guest User
Courtyard Triple Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel is very nice, receptionist do work very fast. Our room cleaned every day which we stayed for 4 days and 3 nights. Amenities are complete and good also. The location of this hotel is near to market which we can stroll around for food and souvenirs. Overall it was a good experience.
Response from Property: Thank you so much for taking the time to leave us feedback
Kak Yan
Courtyard Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
It's fun with klagan hotel
Emy Airmy
Standard Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Book seaview room. Everything was ok and meet my expectations. Superb location.
Lim Teck Lee
Courtyard Room
Stayed in Aug 2024
Solo travelers
1 review
3.5/5
Posted on Sep 1, 2024
An old hotel tuck behind a mall in a central area. Easy access to Waterfront centre for food and drinks. Convenient store are within easy reach.
Simple breakfast and clean room.
However, Rooms are located along long corridors with minimal privacy and voices can be clearly heard.
I left my cap in the room after checkout. Emailed and surprisingly, got a pretty fast response from Ms Annie, senior room reservation staff. She said that she will check the postal/courier cost to send it back and will revert. 2 weeks have passed and no news from her despite many email reminders. From being impressed with this 3 star hotel turns to very disappointing service. It would otherwise have been a very satisfying stay at this price point and a 5 star rating but it is not to be. Hope to get a response soonest
Response from Property: Thank you so much for taking the time to leave us feedback
NIK MOHAMAD SYAZNE
Atrium Room
Stayed in Aug 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Sep 1, 2024
Klagan Hotel is the option for those who are seeking a good price but spacious room and strategic location. The only lacking there is the room view is not really good. All in all, itβs absolutely a very comfortable hotel to accommodate
Ayanna
Deluxe Room
Stayed in Jul 2024
Solo travelers
110 review
4.2/5
Very Good
Posted on Jul 20, 2024
The location was great, with easy access to nearby attractions. The staff were friendly and helpful, providing excellent service.
siti rauza
Courtyard Triple Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
I stayed in Klagan for the second time. My first was back in 2020 before the pandemic C19 happened. I was surprised that The Klagan Hotel is well maintained for my second visit. Impressed me much. Overall the hotel gave me complete happiness. Personal view, i will recommend this hotel to my family & friends if they come to KK. The reason you might consider choosing this hotel is because the location is perfect! It's near the Waterfront, Pasar Filipino & Todak Food Stall to eat fresh seafood. I highly recommend this hotel to others.