Sunstar Residency & Food Plaza Pala
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kottayam

Sunstar Residency & Food Plaza Pala

Marthoma Church Road, Kottayam, Kerala 686575, India
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When you stay at Sunstar Residency & Food Plaza Pala in Meenachil, you'll be 14 minutes by car from Poonjar Palace. This hotel is 10.6 mi (17.1 km) from Ettumanoor Mahadeva Temple and 13.4 mi (21.6 km) from St. Mary's Church.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 6 Reviews
Amenities
ParkingFreeEV charging station24-hour front deskTaxi booking serviceWi-Fi in public areasFree
All Amenities
Surroundings
Train: Kottayam Railway Station
(27.7 km)
Landmarks: JOS Theatre Pala
(<100m)
Landmarks: Manarkattu Theatres
(150m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Executive Queen Room-Non-Smoking
1

Executive Queen Room-Non-Smoking

1 Queen bed
Has window
Non-smoking
Air conditioning
Room Details
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Deluxe Queen Room Accessible-Non-Smoking
1

Deluxe Queen Room Accessible-Non-Smoking

1 Queen bed
Non-smoking
Air conditioning
Room Details
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Suite
1

Suite

Has window
Smoking Permitted
Telephone
Electric fan
Wardrobe
Room Details
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Standard Room, 1 Queen Bed, Accessible, Non Smoking
1

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen bed
Non-smoking
Air conditioning
Room Details
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Guest Reviews

4.1/5
Very Good
6 reviews
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Average for similar properties in Kottayam

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. MYR 5.37). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
The hotel provides good amenities, clean rooms, and friendly customer service. However, some guests find it overpriced with average food quality.
R‍o‍n‍a‍l‍d‍o
October 18, 2024
I booked this property for the benefit of airport shuttle as per information provided on the search. I contacted them through ******* messages and didnt get a reply. I then called them when I reached India which was option 2. Firstly, the number they provided was not the number to call. The person then gave me 2 different numbers. I called both numbers and the receiver was confused that i needed airport pickup, stating they dont have a hotel taxi and dont do airport pickups. This was after telling me to hold on and hanging up on me multiple times. Eventually, I was told I must call another number which was a landline. By now, I was fustrated and thinking this was a scam. Then they told me I must pay my own taxi to get to the hotel which was 2 hours away. After 1 hour back and forth trying to get a solution or a refund and now midnight, I decided I would just book another hotel few minutes away. Luckily I coukd afford it at the time. After a long flight and having to deal with a wrong number, false advertising and having to speak to multiple people is quite unprofessional and tiring. This was my 16 th hotel in 16 days with city and country hopping and I have not received such unprofessionalism in any other. They get a minus rating even lower than terrible from me.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 2, 2024
Came here for dinner with family. The food was really delicious and also the customer service was great. We ordered porotta with beef roast and chili chicken, chicken alfam.Great ambience for dining. One of the outstanding restaurant in Pala.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 4, 2023
The parking lot had a huge pit into which our traveller unknowingly fell and many of our plans were derailed and much time wasted. The pit was covered with gravel making it virtually unrecognisable to anyone, and not even a warning board was kept. The management also refused to reimburse us the money spent for pulling out the vehicle out of the pit.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Wir haben nur das Restaurant besucht, aber das war schon exzellent. Zuvorkommende Angestellte die auch auf Wünsche eingehen, interessante und neue Kreationen an Gerichten. Es wurde alles zügig serviert und auch den Kindern wurde schnell als Erstes das Essen gebracht. Alles war sauber und frisch zubereitet, *** hat auch direkt am Eingang einen Einblick in die Küche und die Fruchtbar (fruit section) , so das *** weiß wo und wie das Essen zubereitet wird, das Familienhotel kann ich bzw können wir nur empfehlen. Hier fühlt *** sich wohl und kommt gerne wieder. Ein weiterer Pluspunkt es wird auch nach Hause geliefert.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
We are just enjoying the moments we are there. . .we got a great staff support... especially one Mr.Alan.the house keeping department head.. thanks bro..he knows the needs and wants of their guest....
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Great food and good ambience. The staff could be a bit more friendly. Had lunch and dinner recently. The tandoor items are good. The Gobi manchurian was one of the best I have had recently. The thali meals for lunch was good. Had beef fry which was also great. Won't mind going back and trying their biriyani.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2021
Firstly it’s looking a standard eatery,but when go inside we find a great ambience feel.Open kitchen,a black board displays today’s high lighted varieties.Peter a nice person listening your needs carefully and taking orders and give great suggestions,it is very helpful for a first timer.Rates are medium and excellent food.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 50
When you stay at Sunstar Residency & Food Plaza Pala in Meenachil, you'll be 14 minutes by car from Poonjar Palace. This hotel is 10.6 mi (17.1 km) from Ettumanoor Mahadeva Temple and 13.4 mi (21.6 km) from St. Mary's Church.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and an elevator. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 50 air-conditioned guestrooms. Bathrooms feature showers with rainfall showerheads. Housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested.

Services & Amenities

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About This Property

Nearest Train StationKottayam Railway Station
Distance to Train Station27.72KM
Average Price FromMYR207
Hotel Star Rating3