Paphada
September 28, 2024
Arrived at the hotel on Saturday night, almost midnight, there were few parking spaces left. Asked to park in front, met a male receptionist who spoke very badly, impolite, and disrespectful to his colleagues (security guards) to the utmost. He cursed the security guard with foul language in front of the customers, comparing that luxury cars such as Benz, BMW, and many other expensive cars can be parked in front of the road on the opposite side at the curve. Our car, which is a normal car with an inexpensive price, should be able to park as well.
Actually, there is a parking lot in front. We can switch cars with the hotel's car because there is a large space, but the male receptionist will not let us park. We will park next to the hotel behind the motorcycle in front of the hotel, but they will not let us park. Luckily, we saw that there is enough space for a car to fit in the parking lot next to the hotel, but there is another motorcycle parked in the middle with the neck locked. The receptionist immediately became arrogant to the security guard. He told the security guard to move the car alone without helping. He cursed at the security guard the whole time he was moving the car. He cursed at my mother, was rude, and occasionally spoke harshly to the customers.
We tried to stay calm because we were tired from the journey and had a small child in the car. We assumed that he must be the owner of the hotel who can be arrogant and curse at people like this. We did not dare to cause trouble because we were very sleepy. We wanted to rest, but we rested in fear. Afraid that they would come and hurt me because they looked too scary.
I found out later when I was having breakfast at the restaurant that they were just receptionists, so I felt that the service should be improved a lot. It was really bad.
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