Centara Life Phu Pano Resort Krabi

STUNNING ROOMS & ECO-EFFICIENCY VS. A FILTHY, DANGEROUS POOL NIGHTMARE! (2/5 Stars)There is a shocking, unbelievable contrast in this hotel! While the room quality, the housekeeping staff, and the eco-friendly room concept are absolutely outstanding, the resort management completely fails when you step outside, delivering a loud, highly dangerous, and unhygienic health hazard.The Room & Eco-Concept are absolute Perfection (10/5 Stars): To be completely fair, the room itself deserves 10 stars. It is very spacious, smells amazing, and was excellently clean. The beds are super comfortable, and the mattresses/pillows are top-notch. The bathroom is huge, and the balcony is very cute. What I highly respect and love is their environment-friendly concept: They completely avoid single-use plastic waste. Toiletries are in large, refillable dispensers, and complimentary daily water is provided in sustainable glass bottles. They even have a "My Green Day" program to skip room cleaning to save water and chemicals. This eco-policy is fantastic and exactly what I support!The Disappointing Towel Double-Standard: While the room focuses on saving resources, the pool management destroys this philosophy. They enforce a tyrannical rule: pool towels MUST be returned before 9:00 PM daily, or you face a shocking 800 THB fine. Because of this bureaucratic madness, guests are forced to return completely dry, unused towels (due to constant rain), which the hotel then throws into the heavy laundry anyway just to track their numbers. A massive, hypocritical waste of water and detergent!Absolute Biohazard & Injury Risk Pool Zone (See Pictures): I have traveled to 68 countries—including remote areas of India and Africa—but this pool zone is the most neglected, unhygienic catastrophe I have ever seen. It is an absolute health hazard and a severe injury risk for children! The floor tiles are covered in a thick layer of years-old black grime and incredibly slippery, slimy green algae where anyone will instantly slip and fall. The photos prove total abandonment: multiple flattened geckos are decomposing on the wet tiles, alongside massive, dead cockroaches and giant beetles rotting in algae slime that are simply never cleaned up. Underneath the sun loungers, you find disgusting clumps of human hair, and gross hair strands are literally hanging down from the dirty steps. The entire area is littered with loose plastic bags, cables, sharp plastic straws, and discarded cigarette butts. A filthy, heavily stained towel is simply thrown on the ground as a mat. Even the sunbed metal tension ropes are heavily rusted, sharp, and stick out dangerously right where people walk.Deafening Construction Site: The hotel operates as an active, open construction site without warning. Ugly green safety nets cover balconies right above the pool area. The noise from non-stop metal-flexing and drilling is unbearable, causing severe headaches within an hour. They keep it open out of pure greed instead of renovating during a temporary closure.Broken Infrastructure & Degrading Smoking Policy (See Pictures): The pool restroom is permanently locked ("Out of Order") and completely unusable. The outdoor showers cannot be used either; they are heavily stained, and the drains are totally clogged with rotting leaves and discarded plastic spoons, leaving the filthy water standing there. Furthermore, smoking is strictly banned on private balconies, forcing guests down to a single trash can at the lobby entrance. There is absolutely NO roof or shelter over this spot! When it rains, guests are forced to stand completely unprotected under dripping trees in the absolute pouring rain next to a wet, stinking bin. There are no seats or tables, so you have to place your drinks directly onto the dirty, wet trash bin. Think twice before booking!

The hotel is spanking new! Renovation is ongoing in the other wing which should not put off people given it’s during office hours and most would be out in the beach or activities! The service is good and accommodating, location is ideal if you drive or don’t mind a short hike to the beach. 15 mins walk to Aonang Beach, free hotel tuk tuk shuttle is provided as well (limited but big and comfortable)

New hotel. Staffs are great. There’s free shuttle from hotel to Ao Nang beach. Clean and spacious. Worth every penny!

I very affordable for one of the most popular travel place. The location are make me cluld find real peace after working ...Also can enjoy w Beach by walking ... Enjous

Decent room although the cleaning could be pushed a bit more. There was visible dirt marks around the door stopper which I couldn't help but clean myself. Other than that it was ok-ish. The breakfast is a joke though. Absolutely nothing to eat...

Havuz güzeldi fakat küçüktü;Bunun yanında oda her gün temizlense de genel olarak oda ve otel temizliğinden memnun değildim. Kahvaltısı benim damak tadıma uymadı ve seçenekler zayıftı her gün aynı şeyler vardı. Kahvaltı yediğimiz kısımdaki personeller çok ilgisiz ve somurtkanlardı.Shuttle servisi var her saat başında sizi Ao nang plajına götürüyor.