Pakasai Resort

I’ve stayed at this hotel a couple of times and always have a great experience. The environment is wonderful and the staff make the experience even better. Thanks to Naing, Nai, Jane , Dy and all of the other kind employees of this resort.

Hotel staff is very helpful and responsive. Facilities is good. My friend and I love this environment sonmich. Such an escape from the city. Highly recommended .

DISAPPOINTING EXPERIENCE We stayed for one night, and from the welcome to the departure the experience was terrible. As soon as we arrived, I needed to exchange money to pay the taxi, but they couldn’t even understand what we were saying. They just kept replying “reception, reception,” which immediately made it clear that their English and the level of the person responsible for welcoming guests were almost nonexistent. Luckily the taxi driver was there and helped us within two minutes without charging anything extra. Right after that, while they were explaining the room details, they told me I was not allowed to go to the eco-trekking area, saying that space was only for the upper apartments which had paid less than us, while we would be staying in the lower suites. This was clearly not true, since we went there ourselves shortly after check-in without any issue. They also didn’t offer water or a refreshing towel, which is something you would normally expect from a 4+ star hotel. The next morning, while we wanted to rest a bit after breakfast because we had a 13-hour flight, they decided to start cutting trees and bushes, sweeping the outdoor areas, and even doing renovation work in the neighboring and upper apartments. This made it impossible for us to relax and enjoy the last 2–3 hours we had left at the hotel. Finally, the rooms were very old and dirty. Honestly, I don’t know what exactly they were renovating in the other rooms, or if it was done intentionally to push us to leave. Never again at Pakasai. The worst experience we had in Thailand.

I had an amazing stay at this hotel and would highly recommend it. The rooms were clean, comfortable, and beautifully maintained, while the facilities exceeded my expectations. A special thank you to New and Hakim, who made my stay truly memorable. Their kindness, professionalism, and willingness to help with anything I needed made a huge difference. They were always welcoming, attentive, and went above and beyond to ensure I had a great experience. The entire staff provided excellent service, and the warm atmosphere made me feel at home from the moment I arrived. I look forward to returning and would gladly stay here again.

I absolutely loved my stay at this hotel! Room Upgrade & Design: I was upgraded to a newly renovated room, and it was stunning! The design is very beautiful, featuring a minimalist style with warm wooden tones. I was very impressed with the room itself. The only minor drawback for guests seeking absolute quiet is the soundproofing of the front door, which is a little thin. You can still hear some noise from people walking past in the hallway. Exceptional Staff: The service from the staff was outstanding. Hardy, Kik, and Cream were all wonderful, providing excellent and very friendly service. A special mention also goes to Lusho at the breakfast restaurant. He took excellent care of me, always ready to recommend dishes and answer any questions we had about the food—just ask him anything you need! Location: The location is superb! It's just a short 7-minute walk to Ao Nang beach and very close to the night market, restaurants, and a 7-Eleven. Facilities: • Spa: The hotel spa is fantastic! I had the aroma massage for 850 THB, and it was excellent—both muscle and mind felt completely relaxed. The calming natural sounds, especially with the rain falling during my session, made it incredibly soothing. • Fitness & Pool: The fitness center is well-equipped, and the swimming pool is lovely. Overall: This is the perfect place for a relaxing, no-stress vacation. The food is good, the location is excellent (close to the beach and nearby restaurants), and the facilities are comprehensive. I truly enjoyed my stay and will definitely be returning!