Hotel Kranjska Gora

Location is great. That’s it. The rest is terrible or very basic. The rooms are probably from 1980 or earlier (see the photos). The price per room is around 300 euro per night. This is the lowest standard we ever been to considering the fee. Rude and arrogant receptionist (the blonde one). Room dirty see the photos. I would rather sleep in a car than stay in this room.

This hotel is a gem. It is set in a wonderful location in Kranjska Gora, surrounded by mountains with dozens of beautiful walks. The hotel is spotlessly clean, relaxing and comfortable. The food, which is all self service, was excellent with a wide variety of choices. The staff are extremely friendly and welcoming. Special thanks to the restaurant staff, particularly Jardran, Jeanette and Jure. Our room was cleaned everyday. Having read some critical reviews it is clear that a huge amount of good work has been implemented to upgrade this hotel over the last year or so. We would definitely recommend

Despite being very expensive, our experience at the Hotel Kranjska Gora was unpleasant. Our room was awful. The beautiful mountain view from the deck was actually a view of a cement tower five feet away. The deck couldn't be accessed b3cause the door was locked. When we checked in the room was so hot it reminded me of summers in New Delhi. No AC in the attic, and no fan. No pool towels. The bathtub has black mold on it. There is no safety bar. I fell getting up. The beds are hard. No one answers when you call reception. On and on. Management should be ashamed.

My husband and I both agree that this holiday was one of the most relaxed, pleasant holidays we have ever had, helped by staying at this hotel. We are well travelled so we can say this with confidence. We had a great experience. The reception staff were exceptionally helpful, professional, friendly and quietly welcoming. We had a large bedroom with the most fantastic mountain views, fresh air and peace and quiet. The room was very clean with very comfortable beds. We slept very well. The daily room clean was exceptional. Quite often we have stayed in other hotels where you can smell the drains. Not so here - everything works well to a high standard. There is no rubbish outside the hotel, everything is spotless inside and out. We found the self service breakfasts and evening meals to be a very high standard with lots of variety and they catered for guests with special diets too. We ate curry and rice, salmon steaks with mixed sauted vegetables, pork, chicken, white fish to name a few. I booked a thai massage which was very, very good and 10% off for hotel guests.