Hotels near B. Krause, Krefeld

There really is nothing physically wrong with this property. A nice looking property that is not really old and with decent facilities. Guest rooms are a bit small but appropriate for the Mercure brand and quit well appointed and A/C that works. No, the issues are all related how this property is run. The rooms, especially the bathrooms are simply not clean, with dirty toilets and mold on the tile. The wall mounted shampoo container was empty upon arrival and never replenished. If one takes a closer look at the overall quality of housekeeping in the rooms, once comes to the conclusion that it really is quite terrible. The carpets in the public areas are dirty and in desperate need of shampooing or replacing. The property has a ” great room” that is used for meetings and get togethers. But it is also used for screaming children early in the morning, although this room is surrounded by an atrium arrangement with many guest rooms. Net, net - this property needs to either step up or find a new management company. The only positive I can come up with is that the front desk staff is friendly and helpful.

I was very pleased with the hotel. Cleanliness everywhere, comfortable bed, silence in the room. I really liked the breakfast, a lot of choice, everything was fresh. I will definitely come back if I'm in Dusseldorf again.

Very efficient and pleasant staff at the reception for the check-in downstairs. As an ALL platinum member, I was upgraded upon check-in. The room was large, conveniently furnished and quiet through the night. As I had an early departure, I took a taxi to get to the airport (5min ride) as the hotel is not exactly at the airport (22min by walk).

The rudeness of a young staff member spoiled our stay at this lovely hotel. Started off at checking in a young man at the checking desk handed in a piece of paper to my husband asking him to sign that without explanation what it was. Next he asked my husband to put his credit card to pay for a stay. Although my husband said he had already paid for the 3 night stay, the boy asked him again to put the card in the card reader which my husband did. After repeating that the stay had been already paid for the young man checked on his computer and asked his colleague for help (cancelling transaction?)he also said that it was nothing to worry about. Then I suggested that we had to check next time whether customer has already paid or hasn’t- so with a very cold face he told me off for my attitude saying that everything was going to be ok. Thanks God we had more money than what was locked on the bank account otherwise we would be in trouble. When I suggested that little ‘I’m sorry’ would help the situation the young member of staff said he did not have anything to apologise for. Not at all a warm welcome in the very beginning made us feel very disappointed and me and my hubby would not recommend staying at the Moxy Hotel. The staff that we met next morning was nicer and helpful, continental breakfast was good and hotel’s design is quirky and has many comfy places to lounge. There is an AppleMac with the internet which is very helpful when exploring things to do in Düsseldorf. Our room was cleaned every day, the hotel seems to be quite a clean place although there is a one friendly mouse running between seats in the lounge.

Had a great 3 nights stay on 25 Hours Dusseldorf . On the positive: Great service, from the welcoming all the way all the staff we came across. i normally don't book breakfast when traveling for leisure as I like to explore local foods, so have no opinion on the breakfast but the little coffee stand inside the hotel has what could arguably could be the best coffee in Dusseldorf. Yes, rooms are not huge but comfortable enough, nice mini fridge with consumables for free and most important: Was very clean.

I was put up at the Niu Tab for a night by my company as a company event took place nearby. So were a number of my colleagues. I quite enjoyed my short stay. Most of my colleagues liked the hotel as well. The rooms weren’t very spacious, but were clean, stylishly decorated, and equipped with TV, A/C, a safe and a hairdryer. No minibar or coffee/tea making facilities, though, which we would have liked upon our arrival as we had gotten stuck in traffic for hours and were quite thirsty. Breakfast was buffet style and was very good. Lots of choices, fresh, well-prepared food. The staff were all very friendly and helpful. One point of criticism: when we arrived at shortly after 4 p.m., only about half of our key cards had been programmed. I was one of the lucky ones who got their cards right away, but some of my colleagues had to wait for over half an hour. I call that lack of organisation, particularly since we arrived much later than planned.

Excellent hotel, greatly located just next to Duisburg Main Station. Modern, calm, close to public transportation. Hotel security is excellent, access is controlled 24 hours, facility accessible only for hotel guests. The team is very attentive, professional, efficient and well trained. Room size is bigger than standard for same hotel category. The hotel is very clean, both the public areas and the room. Bathroom modern and well equipped. I will definitely stay there again next time in the area. Definitely with my recommendations.

I stayed in this hotel on a business trip. The hours of the breakfast on Sunday are terrible (7-10am). Nothing else is open for breakfast near the hotel. They need to stay open later. The front desk staff are very rude. On my 3 interactions with them, they could care less about the needs of a guest. I am a Hilton Diamond member and Marriott Titanium member and am use to a hotel that focuses on customer service. Even simple things like towels are a problem here. There was no iron or ironing board in the roof so I called the front desk. The woman said they have them at the front desk and to come down and retrieve it. I went immediately down and was told sorry, they don't have anymore. Good luck getting washcloths. The website claims that guests and hotel staff are required to wear masks in all public areas. However, ever single time I passed by the front desk, regardless of time or who was behind the desk, the front desk clerks were NEVER wearing their masks. The hotel would NOT recommend staying here!

The Mercure Duisburg City is easy to reach by car. A municipal underground car park is located under the hotel (€12/day). The hotel makes a good first impression. Our room was large and well furnished. The bathroom is very nice and there is also a free hotel safe. The breakfast buffet offered a large selection and left nothing to be desired, apart from the fact that there were no plates from time to time, the coffee machine regularly broke down and scrambled eggs were only available sporadically. Since our double room was initially only for one person (a blanket and towels once) was improved after complaining to the front desk. The grief then on the second day: the rooms and beds are no longer made in this house due to a corona-related lack of staff. Complaints at the front desk pointless. Two nights with breakfast in a double room for € 186 are completely covered in this case. I will not stay here again!