Hotel Pilatus-Kulm Reviews

Best stay ever. The dining area and the food was great; soft and comfy sheets; five minute walk to the Pilatus mountain trails; warm staff. Just perfect. Ps. That little cart that brings you up to the Pilatus-kulm and the hotel is free of charge if you are a guest. Normally you would have to pay. The hotel provides the guest with one ticket up and one ticket down so you cannot go down once you have arrived. Dinner and breakfast is included and they are both so so good.

A very elegant and high-quality room with a small balcony. The hotel comes with coffee capsules, tea bags and fruits. You can have afternoon tea leisurely and look out at the mountain view. The bedroom and bathroom are very clean. Our whole family enjoyed our stay. It's just a pity that we didn't encounter it. The weather was sunny all day, so I couldn't enjoy the full mountain view. I hope to have good weather if I have a chance to stay here next time. By the way, the service staff are very polite and elegant. They are very good.

Unique location, stunning views, exquisite historic buildings, elegant restaurant and fine dinner. Everything is unforgettable.

We had booked 2 nights and arrived in the evening. The cable car and the cog railway end right in front of the reception. In the evening there was a wonderful 4-course menu that you can put together as an option. We were given excellent advice on the choice of drinks. We were seated and had another table the next night. We were lucky with the weather and were able to enjoy the sunrise from the bed. The breakfast is a buffet with everything your heart desires. We were given a valley and a mountain ride from the hotel. We came within 5 m of the ibex. The sunset is just spectacular from the highest point. The stay on the Pilatus is also an unforgettable experience thanks to the "imperial weather" and the many photos.

Restaurant food is ok. Although the place is old, it is well equipped.

#positive #I was happy with the Mosquito Control Measures, Bed Comfort Level, Soundproofing, Natural Light in the Room, Nearby Shops, Corridor Soundproofing; The breakfast and dinner provided by the hotel are good. The hotel has a good location and is a good place to shoot sunrise and sunset.

Amazing. We hiked up from Alpnachstad for a 4pm check-in. After the crowds leave you have the summit to yourself for sunrise and sunset. Feels very exclusive. The food is just amazing, the service too. Feel so lucky to have stayed here. A must do.

This was my fourth time on Mt. Pilatus, but it was the most special one yet. I booked my stay one day before in order to make sure the weather would be perfect. It was a dream of mine to watch the sunset and the sunrise at ~2000 meters. Coincidently, that same evening, Pilatus would host an Astronomy Evening. Not only did I get to witness the most beautiful sunset and sunrise with Alpsteinbocks, but I also got to experience the Perseid Meteor Shower at ~2000 meters high. I saw about 10 shooting stars, Saturn, Adromeda, freckles on the Sun, etc., all thanks to Chris Kravogel and Jos Kohn from Astroevents.ch, the two experts providing the event. Furthermore, this stay was accompanied by the most exquisite cuisine. Dinner was made up of a 3-course menu and, for breakfast, there was a buffet with so many options to choose from. Highly recommend this experience.

Staying at Hotel Pilatus-Kulm was an experience that we completely enjoyed. The hotel rooms are really comfortable and cozy after a day of hiking. It was fun to feel like the very few, once all the visitors left and it was just the hotel guests from dusk to dawn. Take advantage of the multiple hiking paths and of course just enjoying the views.

Too early in the year for the cog railway the hotel was accessed from Kriens, just outside Luzern by two gondola rides. A very warm welcome from the reception set the standard of service throughout the stay. Stayed in the suite, room 401, Drachenhimmel. This was a lovely room, very large and double aspect. The bathroom, with a large bath and 2 washbasins was also large. Although outside temperature was below freezing the room was warm and cosy. Dinner and breakfast both excellent. Deep snow meant some outside paths were closed. Felt so lucky that the skies cleared to reveal the superb views. From start to finish a very memorable experience, enjoyed every minute of the stay

The Hotel Pilatus-Kulm is one of the best, if not the best, mountain hotels we have ever stayed at. The adventure starts with the easy of booking, communicating with the hotel staff (thank you very much to all who answered our questions quickly), taking the Pilatus Bahn, walking directly to check-in and having everything ready for our family (we had 4 rooms with different room type needs), to opening the room windows and seeing the beautiful valley below. This was the first visit for our family (my wife and I were here about 5 years ago). We said at that time that we will bring our whole family back one day ---- and we did. We kept telling our family over and over again how magical this mountain is and it did not disappoint at all! We all wished we could have stayed an extra day or two (we stay two nights). The restaurant was fantastic. The breakfast was bountiful and the evening meal was an event, not just a sit down and eat time. It was dining at its best. We highly recommend the Hotel Pilatus-Kulm for all ages (our range was from 2 years old to 65 years old). We do recommend to get rail tickets and seat reservations in advance as there are times the train could be full and having advance tickets AND seat reservations is a must.

Fantastic location but several issues: 1) Access to the room difficult to find once you leave reception 2) Room access difficult for elderly patrons. No lift from reception level, significant stairs 3) No iron / ironing board in room 4) No refrigerator / mini bar in room 5) “Welcome aperitif “ is a token event 6) Meals at table not served together. Some guests served about 10 minutes after others on the table had finished their meal 7) No porterage provided. Extremely difficult for elderly guests 8) Don’t quite understand bedding in Switzerland. 2 single beds pushed together doesn’t make a double unless you address this with appropriate fitted sheets or topper & 1 quilt (duvet) not 2. 9) 9

The most wonderful experience ever!! If you want the best view ever and have a place where you can relax and get away from everything this is the place. If it was up to me I could stay a whole week to just explore and get away from everything. The service was wonderful and the place is an adventure!

We spent one night at the Pilatus Kulm, and found it to be a truly unique and stunning experience. First, the room--a Junior Suite (there are three) was huge, very comfortable, extremely well-equipped, and had great views. Second, the hotel itself is quite modern and very well maintained. With the exception of the Victorian-era dining room, there is nothing but the exterior indicating it is over 100 years old, thanks to a beautifully-done renovation. Third, the food was outstanding. The four course dinner was superb, and the breakfast buffet extensive. Finally, the location is stunning. We had great weather, and the fact that hotel guests have the entire Mt Pilatus visitor's complex to themselves once the hordes of day-trippers leave by 1700 hours (and aren't seen again until about 1000 the next day), allowed us to walk the trails, lounge on the outdoor terraces with a glass of wine, and watch the mountain goats virtually alone. Both hotels combined hold something like a maximum of 100 people, and during our May visit there were only about 35. Watching the unset and sunrise was a truly unforgettable experience. One note: by booking directly with the hotel, we were able to get a package that included ascent/descent. Booking sites had the same prices for a half-board room, but did not include ascent/descent. Booking with the hotel saved us over 150 CHF.