Hotel Grand Continental Kuantan Reviews
Hotel Grand Continental Kuantan
Jalan Gambut, Sri Dagangan Bussiness Centre, Kuala Kuantan, Pahang, 25000, MalaysiaView Hotel Details
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Hotel Grand Continental Kuantan Guest Reviews
3.7/5
122 review
Verified reviewsLocation4.3
Amenities3.4
Service3.8
Cleanliness3.5
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All reviews(122)
Positive reviews(101)
Reviews with photos/video(43)
Awesome stay(35)
Amenities were average(20)
Great value for money(8)
Friendly owner(8)
Large rooms(6)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(21)
San Jee
Deluxe Twin Room
Stayed in Apr 2024
Solo travelers
19 review
Posted on Apr 12, 2024
Cleanliness can be improved. The bath and toilet is with the old bathtub concept. Furniture like tables and chairs were adequate. Generally acceptable
Izlan1985
Deluxe Twin Room
Stayed in Apr 2024
Family
1 review
Posted on Apr 6, 2024
Its was ok jer. No much. But have a sahoor between another hotel. By the wat was a great experiance
Anonymous User
Premium Double Room
Stayed in May 2024
Business travelers
2 review
Posted on May 18, 2024
First and last stay here! Service 1/10
Bathroom so scare and dirty.
RAYMOND
Premium Twin Room
Stayed in Jul 2024
Business travelers
20 review
Very Good
Posted on Jul 6, 2024
Good location. Easy access to eateries, The hotel itself is very clean and facilities are well maintain
MeeraEl
Deluxe Twin Room
Stayed in Nov 2023
Business travelers
200 review
Very Good
Posted on Nov 27, 2023
I stayed in this hotel for three nights and this hotel was the best.
And all the staff were friendly with the guests.
Eddy VN
Deluxe Triple Room
Stayed in May 2024
Family
11 review
Posted on May 27, 2024
Location is good, middle of town. Amenities mentioned on broucher not all provided. No toothbrush.
Anonymous User
Premium Double Room
Stayed in Nov 2023
Couples
25 review
Posted on Nov 14, 2023
Hotel lama agak suram. Punya lama towel pun lusuh. Dia bagi yg koyak. Pic attached. Wc bidet ye. ada bathtub. Breakfast hauk. Takde pilihan n rasa tak sedap.
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Family
1 review
Very Good
Posted on Nov 11, 2023
Staff friendly. Really helpful. But room condition is too old. Aircond not too cold. Toilet a bit dirty. Overall i rate 6/10 only. Sorry. Cuma location je best. Tengah bandar. Banyak kedai nearby.
Guest User
Deluxe Twin Room
Stayed in Oct 2023
Couples
23 review
Posted on Oct 22, 2023
This hotel seriously needs a complete overhaul. Everything is old, both inside the room and outside lift lobby. Service is slow, rubbish not cleared at common area and creates odor. The only good thing is the front desk, they are quite polite and helpful. The breakfast is not tasty, food replenishment is slow. If the management ignores the obvious flaws of this hotel, there will be no return customer. Definitely won’t stay in this hotel when back to Kuantan.
Response from Property: Dear Guest Warmest Greetings from Hotel Grand Continental Kuantan! Thank you for taking time to inform us of your concern with your recent stay here at the hotel. We assure you that the Management views your comments with utmost importance. Our apologies for any inconvenience caused. Please be rest assured that, your feedback has been looked into. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our hotel. Thank you & Best Regards Santha Front Office
chee loon
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
4 review
Posted on Jul 19, 2024
the hotel is getting old and the bathtub is leaking.the rest is ok.
Guest User
Premium Triple Room
Stayed in May 2024
Family
1 review
Very Good
Posted on May 25, 2024
At the heart of the city, but dated. Still a nice stay for me and family.
yusni junos
Deluxe Twin Room
Stayed in Feb 2024
Family
23 review
Posted on Feb 27, 2024
Overall, it’s just average.
The air cond is not cold and I have to wait for hours to get the feel.
The foods during breakfast are insufficient.
Chento Jayan
Deluxe Twin Room
Stayed in Jun 2024
Business travelers
304 review
Outstanding
Posted on Jun 21, 2024
Nice and clean hotel. Will be back in this hotel in the future
I.am.Mila
Deluxe Twin Room
Stayed in Jan 2024
Business travelers
47 review
Very Good
Posted on Jan 20, 2024
Located at the heart of Kuantan..but Old school one. Mice n and friendly staff..food is ok..recommended for those who are not fussy
Zakwan cool
Deluxe Twin Room
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on Apr 14, 2024
Old but gold! It was a great stay, just to sleep and rest. Good place!