Grand Darul Makmur Hotel Kuantan

Grand Darul Makmur Hotel Kuantan Reviews

Grand Darul Makmur Hotel Kuantan

Lot 5 & 10, Lorong Gambut, Off Jalan Beserah, Kuala Kuantan, Pahang, 25300, MalaysiaView Hotel Details
Grand Darul Makmur Hotel Kuantan
Grand Darul Makmur Hotel KuantanGrand Darul Makmur Hotel KuantanGrand Darul Makmur Hotel Kuantan
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Grand Darul Makmur Hotel Kuantan Guest Reviews

4.4/5
Very Good
202 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(202)
Positive reviews(198)
Reviews with photos/video(76)
Awesome rooms(75)
Large rooms(42)
Great service(24)
Near shopping area(14)
Convenient for shopping(12)
Perfect for families(11)
Would stay again(7)
Negative reviews(4)
fouadhashim
Family Deluxe Triple Room
Stayed in Sep 2024
Family
23 review
5.0/5
Outstanding
Posted on Sep 15, 2024
the best hotel so far in kuantan , big room good facilities , the staff was so kind so sweet 😍😊
Response from Property: Dear Mr Fouad,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
syukriyahya
Deluxe Double Or Twin Room
Stayed in Aug 2024
Business travelers
42 review
4.0/5
Very Good
Posted on Aug 30, 2024
Nice customer service and awesome breakfast The hotel nearby with shopping centre Easy to find food around the hotel
Response from Property: Dear Mr Syukri,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
Anonymous User
Deluxe Double Or Twin Room
Stayed in Aug 2024
Solo travelers
93 review
4.2/5
Very Good
Posted on Aug 3, 2024
The hotel is very big just the housekeeper don't have much time to deep clean .the hotel toilet full with hairs ..pls ask the housekeeper to maintain the toilet bowl too. Hope there is govt rate for govt servants
Response from Property: Dear Mr / Ms,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!Thank you for taking time to share with us your experience while you were here at the hotel. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently.We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us.Thank you.Yours sincerely,The Management.
Guest User
Deluxe Double Or Twin Room
Stayed in Jul 2024
Business travelers
3 review
3.5/5
Posted on Jul 9, 2024
Hotel room is spacious, however the shower room hot water is not functioning. Maintenance staff suggest using bath tub for shower. Request morning wake up call on 6 am. I got my morning call to my handphone after check up at 7am
Response from Property: Dear Mr / Ms,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!Thank you for taking time to share with us your experience while you were here at the hotel. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently.We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us.Thank you.Yours sincerely,The Management.
Cappuccino82
Deluxe Double Or Twin Room
Stayed in Jun 2024
Family
13 review
4.5/5
Great
Posted on Aug 7, 2024
Quite a dated hotel with Super huge room and comfortable bed. Price are reasonable and it’s nearby shopping malls. Will stay again if I visit Kuantan next time!
Response from Property: Dear Mr Cappuccino82,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
Mohamad Firdaus
Deluxe Double Or Twin Room
Stayed in Apr 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Apr 13, 2024
It was a last minute booking but the process is very smooth. Didn’t expect that it comes with a bath tub and balcony.
Response from Property: Dear Mr / Ms,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
Mr Aiman
Deluxe Twin Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Easy and so good for stay here
Response from Property: Dear Mr Aiman,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
Anonymous User
Superior Deluxe Room
Stayed in Mar 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The room so spacious and clean!! Tho its an old hotel but the management managed to maintain their hospitality is great! Really recommended to stay here!
Response from Property: Dear Mr / Ms,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
Anonymous User
Family Deluxe Quadruple Room
Stayed in Feb 2024
Family
4 review
4.7/5
Amazing
Posted on Feb 28, 2024
The room was sooo damn big tho, clean well managed, toilet was clean, will repeat again staying here for sure when visiting kuantan
Response from Property: Dear Mr / Ms,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
EmmaTravels
Deluxe Double Or Twin Room
Stayed in Feb 2024
Business travelers
43 review
4.0/5
Very Good
Posted on Feb 28, 2024
Nestled amidst the bustling city of Kuantan, Grand Darul Makmur Hotel offers a serene retreat for travelers seeking comfort and convenience. From the moment you step into the elegant lobby, you're greeted with warm hospitality and a sense of tranquility that sets the tone for your stay. The hotel's location is strategic, situated close to key attractions and business centers, making it an ideal choice for both leisure and business travelers. Upon arrival, I found the check-in process to be efficient, with the staff displaying professionalism and courtesy. The rooms at Grand Darul Makmur Hotel are spacious, well-appointed, and meticulously clean. I stayed in a deluxe room with modern amenities such as a comfortable bed, flat-screen TV, and a well-stocked minibar. The panoramic views from the room were breathtaking, offering a glimpse of the city skyline or the lush greenery surrounding the hotel. One of the highlights of my stay was the dining experience at the hotel's restaurant. The breakfast buffet offered a wide array of delicious options, catering to different tastes and dietary preferences. Whether you prefer local Malaysian cuisine or international dishes, there's something for everyone to enjoy. The attentive staff made sure that every guest's dining needs were met, adding to the overall dining pleasure. The hotel's facilities are impressive, including a fully-equipped fitness center and a refreshing swimming pool. After a long day of exploring the city, I found solace in unwinding by the poolside, soaking in the serene ambiance and indulging in some well-deserved relaxation. Furthermore, the hotel's commitment to cleanliness and safety measures is commendable, especially in light of current global circumstances. I felt reassured knowing that stringent hygiene protocols were in place throughout the property. Overall, my experience at Grand Darul Makmur Hotel was nothing short of exceptional. From the impeccable service to the comfortable accommodations and excellent dining options, every aspect of my stay exceeded expectations. I would highly recommend this hotel to anyone visiting Kuantan, and I look forward to returning in the future.
Response from Property: Dear Ms,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
Hakita2323
Deluxe Double Or Twin Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Spacious room, modern furniture & lots of choices for breakfast buffet. The most leading muslim friendly in Kuantan. The kitchen hotel was certified by Halal JAKIM. Highly recommended!
Response from Property: Dear Mr / Ms,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
BOBON92
Family Deluxe Quadruple Room
Stayed in Apr 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Good experience for me...room is very big...tq trip n hotel
Response from Property: Dear Mr / Ms,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
M. Subramaniam
Deluxe Double Or Twin Room
Stayed in Dec 2023
Family
8 review
3.5/5
Posted on Dec 26, 2023
It is true that the hotel has a setup of large rooms despite booking a king bedded room. It was so big that it looked odd (could add a few more pieces of furniture). The room was clean albeit had a musky odour. The hair drier had a faulty heat dispenser hose that was not replaced.
zakwan ismail
Family Deluxe Triple Room
Stayed in Dec 2023
Business travelers
90 review
4.0/5
Very Good
Posted on Dec 11, 2023
They did mention the biggest room you can get entire kuantan hotel. And they don't joke. My room are huge. Nice bathroom. But just from the outside the building look old, need to refurbish, but overall just nice.
Anonymous User
Deluxe Double Or Twin Room
Stayed in Dec 2023
Couples
16 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Bilik besar, kemas & cantik... booking by trip.com..check in smooth & mesra..parking mudah...sure repeat again & recommended