Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Kuala Lumpur, 50480, MalaysiaView Hotel Details
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Arte Mont Kiara by Bai Yi Guest Reviews
4.5/5
Great
64 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.4
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All reviews(64)
Positive reviews(61)
Reviews with photos/video(13)
Awesome rooms(16)
Clean and tidy(14)
Friendly staff(8)
Well designed(5)
Loved the view(5)
Negative reviews(3)
dberry
Cozy Studio(Netflix)
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Good view.cozy room. Beautiful rounge. Nice host.
It is near by publika shopping mall.
Response from Property: We are glad that you enjoyed your time with us and we look forward to serving you again!
Hjh Noornizah
Elegant Duplex Queen Room (Netflix)
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 4, 2025
🌟🌟🌟🌟🌟 Really enjoyed staying here. Owner very helpful and awsome!
Response from Property: We are glad that you enjoyed your time with us and we look forward to serving you again!
Billy Chuah
Elegant Duplex Queen Room (Netflix)
Stayed in Dec 2024
Business travelers
11 review
2.2/5
Posted on Dec 6, 2024
Very bad service. While check in, it needs you to collect the key from the mail box by yourself. You need a password to open the mail box, since no password was given so I asked for the password and only was told that the password will not be provided until 3 pm check in time. Despite I told them I will reach around 2 pm and asked them is there a possibility to get the key an hour earlier, totally no response from them. So I had to detour and make other arrangement. By the time reached there around 4 pm, the password yet to provide and I had to ask for it several times because they only provided me a password to open the mail box but not the safety box which the key is inside the safety box which is inside the mail box. It is A class security for them to protect the key but only for their safety. Room is filthy and I have attached the photos and you judge it yourself. I managed to check out around 11 am and managed to put back the keys inside the box. While during check out time, this time they willing to communicate by calling you and sending the threatening massage if check out later then 1 pm, you need to pay the fine by rm 50 per hour. Feel like they run this property as air bnb with no trust basis and treating badly. Since there are many air bnb operators around where my friends receiving first class services, so I would advise don’t book under this Ba Yi operator unless you want your mood to be spoiled.
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Response from Property: We just have one thing to say, dear, why should we make things difficult for each other?
You have made a false charge, and we have no way to defend ourselves. As for the hygiene in the house, thank you for your valuable suggestions and photos. We will strengthen the hygiene control. We are not perfect and cannot satisfy our guests 100% with our hygiene. We can only do our best. Thank you for your stay this time, which allows us to improve our flaws so that we can better serve our guests in the future. I also wish your homestay business will prosper.
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DULMINA BHADRAJEE WIJERAMA
Duplex Family Room(Netflix)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Which nice please with perfect view as well as super clean and felt like home .
Response from Property: Thank you for your review! Knowing you were satisfied with your stay brings us great comfort. We look forward to welcoming you again
mandrewj
Duplex Family Room(Netflix)
Stayed in Oct 2024
Business travelers
28 review
4.0/5
Very Good
Posted on Dec 16, 2024
The check in process was easy and fast. The room is spacious and modern. Aminites are complete. the duplex unit is decorated nicely. I love the huge window. I can see the view outside. I will definitely come back and stay here in the future.
Response from Property: Thank you for your positive review! Your compliments make our entire team very happy. We hope to provide even better service next time.
Nshi
Elegant Duplex Queen Room (Netflix)
Stayed in Aug 2024
Family
2 review
3.2/5
Posted on Aug 20, 2024
It was good place to stay with family… a bit far from main city ..no Malay restaurant nearest ..so far very convenient to us to stay..thankss..
Response from Property: Thanks for your feedback. Actually there is some Malay restaurants with 5-10 minutes walking distance or 2 minutes driving distance. You can ask the information with our customer service during your stay ;) .Hope that you have a great stay with us next time ;)
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Iskandon
Duplex Queen Room(Netflix)
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Fantastic Stay at Arte Mont Kiara!
I recently stayed at Arte Mont Kiara and had an incredible experience. From the moment I arrived, the unique and striking French-retro architectural design of the property immediately caught my eye – it’s definitely one of the most beautiful buildings in the area.
The apartment I stayed in was spacious, modern, and equipped with everything I needed for a comfortable stay. The kitchen had all the essentials, and the living area was cozy and well-furnished. The bed was incredibly comfortable, which made for a great night’s rest.
The amenities here are fantastic as well! The rooftop pool and fitness center were perfect for unwinding after a busy day. The surrounding gardens were beautiful and added a tranquil touch to the property.
Location-wise, Arte Mont Kiara is hard to beat. It’s situated in the vibrant Mont Kiara neighborhood, which is full of dining and shopping options. Publika and Solaris Dutamas are just a short distance away, and I found it easy to get around thanks to the area’s great connectivity.
The staff was friendly and attentive, ensuring a smooth check-in process. The only minor downside was the parking situation, which can get a bit tight during peak times, but overall, this did not affect my stay much.
If you’re looking for a stylish and convenient place to stay in Kuala Lumpur, I highly recommend Arte Mont Kiara!
Feel free to adjust any details based on your actual experience!
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Response from Property: Thank you so much for your wonderful review! We are so happy to know that you enjoyed your stay at Arte Mont Kiara. Your appreciation for our French retro architecture, spacious and modern apartments, and comfortable facilities is a great encouragement to us!
We are glad that you enjoyed the rooftop pool, fitness center, and peaceful garden atmosphere, and we are always committed to providing our guests with a comfortable and memorable stay. Mont Kiara is indeed a vibrant area with abundant dining and shopping options, and we are glad that you find the location convenient and easy to get around.
We also appreciate your feedback on the parking situation. We understand that parking spaces may be tight during peak hours, but we will always prepare at least one free parking space for you.
Most importantly, we are glad that our team has made your stay smooth and pleasant. Your recommendation means a lot to us, and we look forward to welcoming you back again in the near future for more wonderful times! 💙✨
Wish you a pleasant trip and look forward to seeing you again!
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Anonymous User
A Class Duplex 2-bed Room
Stayed in Mar 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 13, 2025
Very nice place, host is very friendly and helpful, will definitely book again.
Response from Property: 非常感謝您的好評!很高興您對我們的服務滿意,希望下次還能為您服務!
Lycorias Yan
Duplex Suite (Netflix)
Stayed in Dec 2024
Family
4 review
4.0/5
Very Good
Posted on Dec 20, 2024
No mirror in both room, toilet bowl very yellowish.
Waiting lift from room to ground floor/carpark need very long time.
But I like the building design
Response from Property: Thank you for your feedback and for appreciating the building design! We have noted the issues you mentioned, such as the lack of mirrors in the rooms, the yellowish toilet bowl, and the long wait time for the lift. Your feedback is very important to us, and we will promptly communicate with the relevant teams to improve our facilities and services. We hope to have the opportunity to host you again in the future. Thank you once again for your valuable comments!
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nuyeen
Standard Suite(Netflix)
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Very Cleanliness and Good Service! And very recommended!! will repeattttt ❤️❤️❤️👍🏻👍🏻👍🏻
5 starr ⭐️⭐️⭐️⭐️⭐️
Response from Property: We truly appreciate your feedback! We are thrilled to know you enjoyed our service
Guest User
Cozy Studio(Netflix)
Stayed in Nov 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Dec 1, 2024
This is a very contemporary exterior, luxurious interior, intelligently operated, easy check-in procedure, rooms are more spacious than the average hotel, with floor-to-ceiling glass windows, featuring air conditioning, fans, internet, and filtered water dispensers, and it's easy to book a cab.
Response from Property: Thank you for your positive review! Your encouragement means a lot to us. We hope your next visit will be even more enjoyable
Guest User
Duplex Family Room(Netflix)
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Sep 24, 2024
Everything is clean, Many ammenities, Views are amazing, service is immaculate. The only downside is that it's quite far from tourist attractions.
Response from Property: We really appreciate your praise! Your support motivates us to keep improving. We hope to offer you another delightful stay in the future
Beny J
Duplex Family Room(Netflix)
Stayed in Feb 2025
Family
2 review
4.2/5
Very Good
Posted on Feb 28, 2025
Spacious room, good for family traveller
Response from Property: 感謝您抽出時間分享您的入住體驗,期待再次為您服務!
Jgcty
Elegant Queen Room(Netflix)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Host is friendly and patient. Unit is clean and cozy
Response from Property: Thank you for your positive review! Your encouragement means a lot to us. We hope your next visit will be even more enjoyable
Guest User
Duplex Family Room(Netflix)
Stayed in Sep 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Staff & room was excellence. Will be back again next trip. Thank you.
Response from Property: We truly appreciate your positive review! We are always striving for excellence, and we are glad our efforts were recognized by you