NO 8, 1 & 2, Jln Radin Bagus 3, Bandar Baru Sri Petaling, 57000 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 57000, MalaysiaView Hotel Details
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Hotel 99 Sri Petaling (Bukit Jalil) Guest Reviews
4/5
Very Good
191 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.8
Service4.0
Cleanliness4.0
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All reviews(191)
Positive reviews(174)
Reviews with photos/video(29)
Great location(19)
Clean and tidy(17)
Convenient location(12)
Awesome rooms(10)
Too noisy(8)
Friendly owner(7)
Negative reviews(17)
Guest User
Superior Queen Room
Stayed in Nov 2024
Couples
5 review
4.2/5
Very Good
Posted on Dec 2, 2024
Itโs a strategic location for concert go-ers.
Room if quite spacious despite of the price. The downside is the parking available. Hard to find a public parking spot and need to opt for private one near The Store which is around 5 minutes away. Nevertheless, everything is good and has a variety of food selections no matter how late it is.
Response from Property: Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our location convenient for concert-goers and that you enjoyed the spaciousness of your room. We truly appreciate your feedback regarding parking, and we understand how it can be challenging to find public parking during busy times. We're happy to hear that the nearby private parking option worked well for you. It's also great to know that you enjoyed our food variety, no matter the time of day. We hope to welcome you back soon for another great stay!
HL_WONG
Standard Queen Room with No Window
Stayed in Dec 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Dec 13, 2024
The location is good and overall the cleanliness is good. There is very convenient.
Response from Property: Thank you for your positive feedback and great rating! Weโre glad to hear that you enjoyed our location and found the cleanliness to your satisfaction. We strive to offer a convenient and comfortable stay for all our guests.We hope to welcome you back to Hotel 99 Sri Petaling soon!
Shahrulnizam Mohamed
Standard Queen Room with No Window
Stayed in Nov 2024
Family
3 review
3.2/5
Posted on Nov 12, 2024
Not bad, but not so good. Just so so..
Staff friendly and very helpful
Response from Property: Thank you for taking the time to share your thoughts. We appreciate your feedback and are happy to hear that you found our staff to be friendly and helpful. We're proud of our team, and it's great to know their efforts made a positive impression on you.That said, we're sorry to hear that your overall experience didnโt quite meet your expectations. We understand that the cleanliness, amenities, and service could have been better, and we will certainly take your comments into account as we work to improve these areas. Our goal is to provide a more consistently enjoyable experience for every guest, and your feedback helps us do just that.We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay.Thank you again for your valuable feedback.
ๅฐ่Y
Standard Queen Room with Window
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Ok stay
Response from Property: Thank you for the perfect rating! Weโre so glad to hear you had a great stay with us. We truly appreciate your support and hope to welcome you back soon!
Ahmad Sani
Super Deluxe Family Room (No Window)
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Nov 18, 2024
Parking and Wi-Fi seem to be its most common pain points. It is difficult to find parking, especially during peak times, which can be a hassle for those travelling by car like myself. The limited parking availability nearby also adds to the inconvenience.
In terms of Wi-Fi, the connection is weak and unreliable, making it challenging to stay connected for work or leisure purposes.
Response from Property: Thank you for sharing your detailed feedback. We're glad to hear you appreciated the cleanliness, surroundings, and service during your stay. However, we're truly sorry to learn about the challenges you faced with parking and Wi-Fi.We understand how frustrating limited parking can be, especially during peak times, and we are actively exploring solutions to improve the parking situation.We also apologize for the issues with the Wi-Fi connection. Weโre aware that reliable internet access is essential, and our team is currently working on upgrades to improve the speed and stability of our Wi-Fi service.Your comments are invaluable in helping us improve, and we hope to have the opportunity to provide a more seamless experience during your next visit.Thank you again for your feedback, and we look forward to welcoming you back soon.
Yee Sin Tracy
Super Deluxe Family Room (No Window)
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 1, 2024
There was a mistake when I checked in to the hotel, but the trip.com service agent and hotel solved the problems very fast.
Response from Property: Thanks for staying with us. We appreciate your feedback
Anonymous User
Standard Queen Room with No Window
Stayed in Sep 2024
Business travelers
2 review
2.7/5
Posted on Sep 6, 2024
The receptionist not friendly, when check in, he just asked the required documents like a robot.
Response from Property: Dear guest. We are sorry about your unpleasant experience here. We have share your feedback with our teams who would continually seed ways to further enhance the service and facilities. Thank you
Emelie Pan
Superior Twin Room with Window
Stayed in Jul 2024
Other
1 review
3.7/5
Posted on Jul 14, 2024
Location is nice a lot of hawker and also near Axiata arena,is a good selection.
The room facilities all good only (hair dryer) damage .
Response from Property: Thanks for staying with us. We appreciate your feedback
KAR
Standard Queen Room with No Window
Stayed in Oct 2024
Business travelers
24 review
4.0/5
Very Good
Posted on Oct 25, 2024
Great location with many restaurants and shops within vicinity
Response from Property: Thanks for staying with us. We appreciate your feedback
Tan Chun Ang
Triple Room
Stayed in Nov 2024
Other
4 review
4.7/5
Amazing
Posted on Dec 4, 2024
Suitable for person who watch for the concert to live
Response from Property: Thank you so much for your wonderful review! Weโre delighted to hear that our hotel was a great fit for your concert experience. We strive to provide a comfortable and convenient stay for all our guests, especially those attending live events. We look forward to welcoming you back next time you're in town for another concert!
Mun Fai
Standard Queen Room with No Window
Stayed in May 2024
Business travelers
5 review
3.7/5
Posted on Jun 11, 2024
Located in a prime area, surrounded by restaurant. But the traffic is bad in the afternoon, very hard to get a parking lot.
Response from Property: Thanks for staying with us. We appreciate your feedback
Miaoss
Standard Queen Room with Window
Stayed in Aug 2024
Solo travelers
3 review
4.5/5
Great
Posted on Aug 31, 2024
Around all is local food very easy and nearest concert place.
Response from Property: Thanks for staying with us. We appreciate your feedback
Alvin Siao
Standard Queen Room with Window
Stayed in Oct 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Oct 22, 2024
Very near clubbing area, nice after drunk๐ซข
Response from Property: Thanks for staying with us. We appreciate your feedback
Guest User
Standard Queen Room with Window
Stayed in Jan 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jan 15, 2024
Thereโs a nice Thai restaurant & a pub with live singing on the same street ๐and more eateries and pubs if you walk around the neighbourhood
Response from Property: Thanks for staying with us. We appreciate your feedback
Rishanth
Standard Queen Room with No Window
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Good service
Thats a powrful custumer service i had a very good time
Response from Property: Thanks for staying with us. We appreciate your feedback