Soho Suites @ KLCC by Luxury Suites Asia

Soho Suites @ KLCC by Luxury Suites Asia Reviews

Soho Suites @ KLCC by Luxury Suites Asia

Jalan Perak, Kuala Lumpur, 50450, MalaysiaView Hotel Details
Soho Suites @ KLCC by Luxury Suites Asia
Soho Suites @ KLCC by Luxury Suites AsiaSoho Suites @ KLCC by Luxury Suites AsiaSoho Suites @ KLCC by Luxury Suites Asia
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Soho Suites @ KLCC by Luxury Suites Asia Guest Reviews

3.9/5
Good
12 review
Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(12)
Positive reviews(7)
Reviews with photos/video(3)
Negative reviews(3)
Guest User
Standard Two-Bedroom Apartment
Stayed in Jun 2024
Family
3 review
2.5/5
Posted on Jul 4, 2024
The toilet is smelly, wifi and television are not working, no utensils (fork and spoon).
Jackson Law
Standard Three Bedroom Apartment
Stayed in Feb 2024
Family
6 review
4.7/5
Amazing
Posted on Feb 20, 2024
Nice to stay. Complete with clean washing machine and dryer machine. Very convenient stay with family.
Firdaus.G
Standard Two-Bedroom Apartment
Stayed in Feb 2024
Family
10 review
4.5/5
Great
Posted on Feb 24, 2024
Nice and agent (adib) very helpful also kind. for sure will repeat again.
Anonymous User
Deluxe Two Bedroom Apartment
Stayed in Oct 2023
Family
7 review
1.0/5
Posted on Oct 26, 2023
I am truly disappointed with my experience at Soho Suites. I had booked well in advance in September for a stay on the 20th of October. However, upon arrival, I was met with an unpleasant surprise of an announcement stating that the apartment's water service would be completely shut off for the next 5 days. Instead of offering a solution, I was left stranded with no assistance. I provided photographic evidence of the said announcement, yet the management at Soho Suites appeared indifferent. Their response was sluggish and unhelpful. On top of that, there was an unexpected additional charge of RM 490 that was nowhere mentioned in the terms and conditions during my booking. This is misleading and utterly unprofessional. To add insult to injury, I only received a response from them 3 days after I checked out. This delay in communication just further emphasizes their lack of concern for their guests. What I find most unacceptable is that when I requested a refund for the last day considering the circumstances, my request was declined for reasons that make little sense. I felt mistreated and as if I were the victim in this situation. Such poor service. For anyone considering a stay at Soho Suites, I would urge you to think twice. Don't let yourself experience the disappointment I went through.
Zhangxinquan
Deluxe Two Bedroom Apartment
Stayed in Mar 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Very Very Very comfortable environment, nice agent Imran, he is very nice guy
Efrilia
Deluxe Three Bedroom Apartment
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
best service
Anonymous User
Deluxe Three Bedroom Apartment
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Left Kuala Lumpur Tower, right Petronas Twin Towers. 5-10 minutes walk from Petronas Twin Towers. The security of the hotel apartment is very good.
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Anonymous User
Deluxe Two Bedroom Apartment
Stayed in Feb 2023
Family
2 review
5.0/5
Outstanding
Posted on Feb 27, 2023
Shopee Your order on Shopee has been signed, contact customer service to receive a free oven, WhatsApp Shopee Your order on Shopee has been signed, contact customer service to receive a free oven, WhatsApp
Original TextTranslated by Google
6/20
jejee
Deluxe Two Bedroom Apartment
Stayed in Apr 2023
Other
11 review
5.0/5
Outstanding
Posted on Apr 28, 2023
it's really good where the place is cool and really comfortable so it's really comfortable
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Guest User
Standard Two-Bedroom Apartment
Stayed in Feb 2022
Family
2 review
1.5/5
Posted on Mar 2, 2022
Until 3pm, I wanted to check in. I arrived a long time ago, but the staff was busy with other customers and I was only able to enter at 4pm. Seriously, it's not best to enter an apartment with a bad smell. Here you have to pay a deposit of up to rm 3 hundred, you add a cust plaque and pay a cleaning charge of rm50. If the total is close to rm200++, sitting in the hotel is ready to eat skali. The cleanliness and tidiness of the aaprtment is very disappointing. The first gloomy holiday mood.
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