136, Jalan Changkat Thambi Dollah, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaView Hotel Details
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Furama Bukit Bintang, Kuala Lumpur Guest Reviews
4/5
Very Good
1508 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(1508)
Positive reviews(1367)
Reviews with photos/video(524)
Large rooms(120)
Convenient for shopping(108)
Loved the view(47)
Great swimming pool(25)
Perfect for kids(24)
Near mall(14)
Has facilities for children(10)
Negative reviews(141)
Phyllis... Ching
Superior Room
Stayed in Nov 2024
Family
18 review
4.0/5
Very Good
Posted on Dec 26, 2024
Stay at Furama Hotel Bukit Bintang, Kuala Lumpur
Furama Hotel Bukit Bintang is a convenient and comfortable choice for a city stay in Kuala Lumpur. Located just minutes from shopping and dining hotspots like Berjaya Times Square, the hotel offers spacious rooms with stunning city views.
The staff were friendly and efficient, making check-in smooth and hassle-free. I especially loved the breakfast buffet, offering a variety of local and international dishes.
The rooftop pool was a highlight, perfect for relaxing after a day of exploring. While the property is slightly dated, itโs clean and well-maintained.
For its location, amenities, and value, Furama is a great option for travelers visiting KL. ๐ #BukitBintang #FuramaHotel
PutryCahaya
Superior Room
Stayed in Nov 2024
Family
21 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Nice staycation ever. Spacious room, strategic location, near to shopping mall, friendly staff. Highly recommended.
ryati
Executive Club Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
superb!!! nice room with perfect shower room. super satisfied & i would be coming again soon. we feel pampered by the great hospitality from Furama Bukit Bintang. great job ๐๐ผ
Wai Siew Jian
Deluxe Room
Stayed in Nov 2024
Solo travelers
1 review
2.5/5
Posted on Dec 9, 2024
Too old, if you want to stay some clean and new hotel, this hotel is not the first choice.
Lets go with Salman
Executive Room
Stayed in Nov 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 8, 2024
4 star hotel, I strongly suggest this hotel to book, specially for family tour.
Ammier Razak
Executive Club Room
Stayed in Nov 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Dec 4, 2024
Everything Nice.. Will come to stay for the future.. Very recommended..
james
Deluxe Room
Stayed in Sep 2024
Solo travelers
21 review
4.5/5
Great
Posted on Oct 7, 2024
Expected for the price paid. Furniture could really do with updating. Bathroom can be cleaner. Water pressure like waterfall ๐๐พ but heater seems not working. Wifi is slow but maybe due to room at the end of the corridor. Walking distance to Lalaport mall. Staff during check is pleasant. Check out express--go to check out key drop box near lobby exit.
SLKK
Superior Room
Stayed in Sep 2024
Solo travelers
7 review
3.2/5
Posted on Oct 13, 2024
Old hotel, crowded place, slow lift
The only good is the location cause near to shopping
Yong Chung
Deluxe Twin Room
Stayed in Aug 2024
Family
4 review
3.0/5
Posted on Oct 15, 2024
The hotel is dated. The initial room we were given have a broken sink and the cupboard door is damaged as well. After a complain to the front desk, we were given an upgrade to another room which is much better at a higher floor. Well dome to hotel for fixing the issues. Location is good, just across Lalaport BBCC. Breakfast is a bit of a nightmare as there are a lot of tour guest which make breakfast very crowded and long que.
Guest User
Superior Room
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Oct 1, 2024
everyting is good๐ room really spacious & clean. breakfast less choice & runs out a bit early
Ben1988
Family Room
Stayed in Aug 2024
Family
6 review
2.2/5
Posted on Sep 6, 2024
I'm a frequent traveller and this is the first time I encounter room is dusty and dirty! Stayed at Furama Bukit Bintang as location is right opposite Lalaport and Berjaya Time Square. Location is indeed the good but the room housekeeping definitely need to buck up. Tv console was way too dusty! Cups was not wash and clean, carpet alot leftover nuts and tibits despite housekeeping was called in. They only do to make sure the bed is tidy. Housekeeping department seriously need alot of training.
Anonymous User
Executive Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 3, 2024
Decent hotel with old furniture but still acceptable
Erny Rusyidah
Executive Club Room
Stayed in Jul 2024
Travel with friends
1 review
3.0/5
Posted on Sep 9, 2024
when my friend and I got to our room, we were greeted with the Petronas Twin Tower view. it indeed was beautiful in broad daylight, and spectacular at night!
what we didnt like was that our room at one glance seems clean, but when we double checked it was dusty (especially the kettle glass shelf), the toilet condition was a little off (shower door was "broken"), shower head was adjustable but cant angle it properly like it was loose, sink tap water took so long to change temperature, under the beds we slept on had some leftover rubbish and lots of dirt and dust (checked by accident because i dropped something). the windows were dirty as well, it had some dust and watermarks from the outside. and thats just about the room.
what we also didnt expect was that we had to go down to the reception to get a WIFI router to have WIFI access in our room. what happened was, we tried the format stated on the key card holder to log in to the WIFI (eg. name of guest + room no. + password), we tried 3 times before calling the reception for help. we tried 2 more times after they asked to try again but still failed so we had to call them again. they said they'll call back and i initially thought maybe they'd send someone up but they called us about 10mins after to say "we'll give you a router, you can come to the reception counter to collect it". i was confused but i just said okay sure and hung up. so yeah we went to take the router, head back to the room and get it sorted out on our own.
other than the room related stuffs, we also didnt like the buffet breakfast provided ๐ฅฒ it was really disappointing, the food options were limited, the food quality was not good (french toast was dry!!), the cups for hot drinks were dirty. we had the buffet once during our 4 days stay, and thats more than enough to say about the experience.
no hard feelings though, the hotel is nearby berjaya times square, walking distance too. we like the comfy beds and tv channels. we hope theres some improvements made by the mangement there!
Anonymous User
Superior Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 1, 2024
This is the second time we booked this hotel caused we really had a great time there the first time and this time, itโs even better cause it has brand new shopping centre next to it, amazing!
John Lam HK
Deluxe Room
Stayed in Jun 2024
Solo travelers
1 review
1.2/5
Posted on Aug 3, 2024
checking in with a bad experience, the staffs are rude, check in time at 2pm, but I was told that the check in time might be 3pm.
Once I stepped into the room, the room is old and the carpet is smelly as well as the bathroom, the bathroom is disgusting like 1 star hotel in Bangkok, and the pillow and pillowcase are smell, I think the pillows have never changed for 5 years.
Itโs the worst hotel I have ever stayed in my entire life. So disappointed, I would never recommend anyone to stay at this Furama hotel in KL , I paid 95 USD per night.