Hotels in Kuala Lumpur City Centre, Kuala Lumpur

The place was a bit dirty and furniture was old with stains on. The sofa was tatted. And there is mould in the bathroom and very tight squishy space. But overall it’s as good as it gets with the price. Parking has fees and cleaners only available once a week so if you stay for less than that there will be no cleaners. Shops and convenience stores downstairs from apartment in the same building which is very convenient.

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The room was very clean and I felt like I was living there. We communicated using four different messaging tools during our stay. I'm not sure what the mistake was, but I was told my luggage would be delivered to my room, but it never actually arrived. I left a message on the hotel's account, but it wasn't read, so I contacted the front desk directly, who apologized profusely and delivered it 15 minutes later. On my way to the front desk, I noticed my luggage in the cleaning room and asked the staff if they could keep it for me, but they said they couldn't give it to me because there were no instructions. The pool was very nice, but the walls were a little slimy.

The hotel is in a great location in downtown Kuala Lumpur, very close to the Petronas Twin Towers. There are many Chinese restaurants downstairs, which makes it very convenient for dining out at night. The hotel rooms are also very spacious.

On our arrival, the room wasn't done with thorough housekeeping, a ball of hair flying when switched on the fan, bathroom floor and wall are really dirty. Fridge, induction cooktop, microwave, pots & some basic kitchen appliances were provided ( 👍🏻👍🏻) but the kettle was really dirty inside and the smell was awful. When raised this issue, we were given a brand new kettle replacement (🙏🏻🙏🏻). Out of 4 nights stay, 3 days we have access card issue. Due to their fasting period, we can't get help ASAP when we need it. Couldn't access to the lift, out of the 6 lifts, we tried 2 or 3 lifts each time to be able to use the access card. Waiting for the lift can take a long time as the hotel has 41 floors and there were too many guests. There wasn't proper communication among the staff to help out with our access card issue. Expecting the guests to go to and fro, to solve the issue (total disaster). I am never going back to this Hotel and I totally won't recommend friends to stay here either.

I had a really great stay here. The place was very comfortable with a beautiful view that made the whole experience even more relaxing. The room was very clean, tidy, and well-maintained, everything was perfect throughout my stay. The owner was also very kind and helpful. They even allowed me to have a late check-out because I had something important to settle and couldn’t check out on time, which I truly appreciated. Overall, the hospitality was excellent and I would definitely recommend this place to others.

Had a beautiful stay at Royce Residence. The rooms were clean, comfortable, and the view was really good. The only difficult part was the parking — it can be a bit of a hassle if you’re driving. However, the staff were very helpful and responded quickly with clear instructions on what to do, which made things much easier. Overall, it was a great stay and I would definitely recommend it.

Excellent apartment on the 41st floor with a view of the twin towers and with a balcony. Quick and convenient check-in. Beautiful and refreshing swimming pool on the 51st floor with a view of Petronas. Helpful management team, clean and spacious apartment. Close to many cafes and shops, and all attractions are within walking distance. Highly recommended for booking.

Absolutely loved my stay here! Everything exceeded my expectations—from the cleanliness of the room to the excellent service provided by the staff. The atmosphere was relaxing and the amenities were top-notch. I truly felt welcomed and well taken care of. Will definitely return in the future!