De Palma Resort Kuala Selangor Reviews
De Palma Resort Kuala Selangor
Jalan Tanjung Keramat, Kuala Selangor, Selangor, 45000, MalaysiaView Hotel Details
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De Palma Resort Kuala Selangor Guest Reviews
4.2/5
Very Good
125 review
Verified reviewsLocation4.3
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(125)
Positive reviews(119)
Reviews with photos/video(46)
Awesome stay(45)
Friendly owner(19)
Convenient location(12)
Great location(11)
Large rooms(8)
Perfect for families(7)
Classy environment(6)
Tasty food(6)
Negative reviews(6)
Amir Abd Rahman
Superior Twin Chalet
Stayed in Jul 2024
Couples
7 review
Outstanding
Posted on Jul 26, 2024
Fast check in & check out. Excellent front office service. Good breakfast.
Response from Property: We're thrilled to hear that your check-in and check-out process was smooth and efficient. Our front desk team aims to make these transitions as seamless as possible, and we're glad to have achieved this for you
Noraini Mashudin
Deluxe Triple Chalet
Stayed in May 2024
Family
2 review
Outstanding
Posted on Jun 2, 2024
Clean room.. can still accommodate extra bed for triplet chalet. Food is ok. Resort is suitable for team building or family day.
Response from Property: We're glad you enjoyed the features and facilities of your room. Our team works hard to ensure our rooms are well-equipped and comfortable for our guests, and your feedback is a wonderful acknowledgment.
aurora_shu
Deluxe Triple Chalet
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 14, 2024
Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Guest User
Malawati Villa Suite
Stayed in Feb 2024
Family
4 review
Very Good
Posted on Feb 21, 2024
We chose to stay at De Palma Resort Kuala Selangor as recommended by a friend. The reception was friendly.
A good place for 'healing'. The resort is located out in the country, from busy life. Not so far from the historical Malawati Hill.
The room was spacious, ample space for our active grand children to play and move around. However, the housekeeping could be more vigilant in their work as our grandchildren found 2 curtain clips underneath the bedsheet.
The swimming pool was clean and very big for us. We were there during weekday, so the pool was empty. Our grandchildren had a great time.
Breakfast was ok.
P/s Beware of monkeys!
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
HassanAsmah
Superior Queen Chalet
Stayed in May 2024
Couples
1 review
Amazing
Posted on May 17, 2024
Good staff. Nice place.Good environment.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Dato Taib
Superior Queen Chalet
Stayed in Jan 2024
Family
54 review
Outstanding
Posted on Jan 21, 2024
The room so nice, clean & Muslim friendly. But the breakfast is not so nice. Staff also friendly. For amenities is complete have iron, hair dryer. & fridge
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Qiqi kaka
Superior Queen Chalet
Stayed in Dec 2023
Couples
3 review
Very Good
Posted on Dec 30, 2023
dapat bilik not as expected. tapi surrounding dia cantik tenang, exactly like what i imagine ๐ฅฐ๐ฅฐ
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
MeeraEl
Superior Twin Chalet
Stayed in Oct 2023
Business travelers
201 review
Very Good
Posted on Oct 31, 2023
Quiet location. Room is spacious. A variety of food during breakfast is a bonus. Would love to come here again next time as many activities can be done here.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Guest User
Malawati Villa Suite
Stayed in Mar 2024
Family
1 review
Posted on Mar 4, 2024
Staffs rude even in confirmation booking stated my booking on level G. Staffs refuse to give even they know we carrying kid and baby.
Buggy only had 1 unit. Waiting too long before they come to picked up us.
The food not nice. No much varieties. Taste
no good.
Response from Property: Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We are taking your comments seriously and will address these concerns promptly. We hope to have the opportunity to welcome you back and provide a better experience in the future.
Anonymous User
Superior Queen Chalet
Stayed in Aug 2023
Travel with friends
5 review
Outstanding
Posted on Sep 8, 2023
Facilities great, all amenities were there, great stay! Thought near beach, but very near with all attraction.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Guest User
Superior Villa
Stayed in Feb 2024
Couples
1 review
Posted on Feb 22, 2024
The hotel is a good place to escape without feeling like youโre away from civilisation. It has a homely feel. Breakfast was good, and the rooms spacious and comfortable. To eat out will require a car and the restaurants on the river are well worth a visit.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Guest User
Superior Twin Chalet
Stayed in Jun 2023
Family
1 review
Outstanding
Posted on Jul 1, 2023
The trip was really good..really enjoyed the stay..the food is good and will stay for my next trip with my family
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
SpectRe44
Superior Queen Chalet
Stayed in Dec 2023
Couples
5 review
Very Good
Posted on Jan 11, 2024
Somewhat overpriced and in some aspects needs to be refined. Good location. Breakfast relatively poor. Comfortable parking inside.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
Ruziah
Malawati Villa Suite
Stayed in Oct 2023
Family
1 review
Very Good
Posted on Oct 25, 2023
My family enjoy staying here
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
SURIANI ABDUL WAHAB
Villa Anjung Suite
Stayed in May 2023
Family
11 review
Posted on May 22, 2023
Great place in Kuala Selangor but have to beware of monkeys. Their coming in a huge group but hotel staff are very helpful to make sure the monkeys not disturbing customer.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.