Hotels near Fateh's Villa, Kuantan

1. Requested for a non-smoking room during check in, we found some stains on the bed. We tried to call housekeeping to change the bed sheet but the phone was not working. Had to get down to the lobby personally to inform the front desk to request for change of bed sheet. Housekeeping came and ”changed” the bed sheet. We inspected the bed sheet and found the exact same stain at the exact same location. 2. The toilet's door cannot be closed. Frustrated with 3 major issues within 15 minutes , we headed to the lobby and demanded to change our room. Got a smoking room as that was their last available room. 3. Telephone line was not working again, toilet roll was not available. 4. We know this hotel do not provide toothbrush & toothpaste so we brought our own. When we return on the 2nd day, all our toiletries were gone. Housekeeping threw our toiletries WITHOUT our consent when they do NOT provide toiletries. Had to go down to the lobby to make another complaint again (remember the phone was not working?). Front desk promised to send toiletries to our room but it NEVER came. 5. During check out on the 3rd day, the housekeeping saw us and offered to compensate us for disposing our toiletries. As much as I appreciate their effort to own their mistake, this compensation (if ever required) should come from the management and not their staffs for not providing sufficient training and making clear the hotel's policy to their staffs. Overall, I am totally upset and will never return.

Ghost in ground floor room- a few of guest was disturbed, service in the front counter are terrible, meeting room was not open at time as instructed, microphone was not working properly, no garbage collected and no regular room service. Stay 3 days but my rubbish was not taken, no pest control bacause lots of ants....But food are extremely delicious, very nice ambient of the cafe...fall in love with the food! Please the hotel should do ghost control, improve overall services and pest control.

This is the fourth time i stay at this hotel...i really love to stay here.Room is clean, pool and beach also very nice. But this time when i came i was accidentally booking for executive room with view garden so i requested to change to sea view but the room is full. Ok, so i agreed with the room but requested to higher floor so i can have a nice view or partial sea view, but when I come to my room, i got a room with this. It's really annoying, and the staff who attended also not really helpful and friendly.Room no 4401..

The room itself was ok, it was clean albeit a little bit small, and a little spot here and there but nothing to be worried about. everything was enough. Towels are provided, soap and shampoo also even though they are small, just enough for taking bath 2 to 3 times. If it is not enough, can request for it. There is an iron room. There is also a parking lot at the basement. I think maybe I should give 4 stars out of 5.

We spent two nights here on business and I must say that everything was excellent. The location of the hotel is quite close to my destination as well as some other business centers in the city. As for the room, even though being small, but it is excellent and surprisingly comfortable. I would definitely recommend this hotel to others having a business trip. However, this hotel might not suit those enjoying a family trip due to its limited room space

Our usual place to stay when visited Kuantan. The room is clean. The location is the best part. Walking distance to art street, kula cakes, and menara Kuantan. The breakfast is ok. The only problems we encounter this time is the parking is always full. Maybe because there are events from 2 organisations during my stay.

Location is very strategic. Right on Jalan Besar where all the nice cafe is. (Kula Cake, Kuantan Pickers, Tjantek, Kopi & Teh, Akar Kopi, Lena Cafe, Sup Ayam Kampung) to name a few. River Esplanade is just right behind the hotel. Our room is facing the river, upon request. To my suprise for the price, the hotel is very clean. Tv has many channel including sport. A mini fridge & sejadah. I bet the hotel is recently refurbish as it has a nice new paint coating & flooring. And so does the bathroom. They even offer connecting room, which is good if you are travelling in group & to my suprise they have lift. Parking is easy & plenty, but by the counsil. So we paid around RM4.50 daily or RM0.65 per hour. Overall, if you are in Kuantan for Jalan Jalan Cari Makan. I truly recommend this hotel.

I was assigned a room at 4th floor. Since its at lower level of its 15 storey, I requested a room facing not facing the noisy main street. Good choice: view of a football filed, a mosque and part of the city. The room: The Hotel management probably believe that 1980s heyday decor is a selling point. Save for the flat screen telly, the rest still preserves its 80s setting: louvred wardrobe, bedside cabinet central console with rocker switches, blanket on top of sheets (not quilt), tiled (not marbled) bathroom floor, queen (not king) bed. They try to keep the cleanliness but the permanent stains on chairs, moulds around aircond vent, peeling furniture paint, mildew on bathroom wall are beyond the housekeeping department’s routine; the whole place needs serious makeover.

The hotel is ambient with beautiful scenery. Easy access to beach and Ana Ikan Bakar. My kid and I are very happy to swim at the provided swimming pool. Large and safe. Overall is the best.

During our stay at the villa, we thoroughly enjoyed the private pool and semi-outdoor bath tub. The room was impressive, with a spacious and comfortable bed. The bathroom, connected to the outdoor platform, was stunning, and the hot, steaming bath water was a highlight. The branded toiletries, including the additional body lotion, were a great touch, especially after swimming. Highlights of our stay included the private pool, the complimentary high teas, and the option to have breakfast served in the restaurant or in-room. The resort also offered amenities such as complimentary buggy rides, bike rentals, and various free games. Exploring the vast resort, with its nature sounds and relaxing atmosphere, was a memorable experience. Additionally, the dinner and bar were worth visiting and offered affordable options. However, the air conditioning in the room was not effective at night, and some of the bikes provided were not in the best condition. The steep slopes in the resort also posed a challenge, as I had a biking accident due to my own excitement and adrenaline rush. It's important to be cautious when using the bikes. For other dining and leisure options, Gambang offers local Chinese eateries, and Kuantan town, just an hour's drive away, provides modern cafes, shopping opportunities, and beach access.