Hotels near Gunung tapis, Kuantan

Very clean. Neat and tidy. Feel like home. Surround with nature. Wifi available.

The resort is nicely set up. Lots of trees and those who love nature wld definately love this place. The issue is the staff are mostly new and without much knowledge and not much sure they are properly trained/guided. Some whom are locals, don’t seem to be able to speak proper English. The restaurant is always infested with flies. Be careful of what u eat there. During my few days there for bfast, there were flies everywhere. Flies were dancing here and there on the food and our table. Some of their food is not covered and even their staff saw it but like just cldnt be bothered. Food taste is just ok only. Bicycles for free to use. But not maintained with many spoilt and useable. The room was ok. Spacious n clean. The villa’s pool was a bit dirty. I wonder how often they clean the pool. I understand sometimes leaves and other debris will drop in but it was dirty. Luckily upon my complaint, the staff came quickly to clean it, though wasn’t properly cleaned. The pool’s metal railing steps were moldy. The resort is big with beautiful landscapes. but sadly not properly maintained, not well kept. One can see debris and fallen leaves which were there for many days unattended. They seem to be lacked of staff to do the cleaning or at else, sweep it. It sad to see such beautiful resort to end up like tis.

Nice!! The place are way better than most hotels at its price range. Recommended.

For me it's ok

Good points - Clean room. Clean bathroom. Bed was comfy. Bedsheets was nice and clean. Bath towels were clean and fluffy. Plenty of lifts. Shower was hot. Breakfast buffet was expected for the price paid. Bad points - Room was small. Had a full length window facing another block of rooms. Unable to open the glass window. Aircon was not cold - woke up a few times feeling hot. Unable to control the aircon. Bath mat was not provided. Carpet in the corridor outside looks like it has not been vacuumed for months. Keycard was a bit difficult to work - had to keep swiping it to open the door.

5 - 10 kilometers from town centre. Fairly new hotel rooms. good aircondition. good hot water shower. Town council payable parking during office hours. was quite quiet when we were there. normal service. we borrowed a hair dryer from the reception. good wifi

location dkt dgn lotus,bilik sempit skit tapi ok je bg sy.aircond sejuk,tak bising aman tido,sabun body wangi sy suka,water heater ok fungsi.

Berbaloi dgn harga..utk percutian bajet boleh consider hotel ni..jgn lah menaruh harapan tinggi dgn harga yg ditawarkan..overall was ok

Arrived at the guesthouse for check in quite late at mid nite. Booked for 2 rooms and requested for side-by-side rooms or very near to each other. At 1st they wanted to allocate at 2 different places which I declined. Finally, only given rooms facing slightly each other. Was informed beforehand that water heater in one of the rooms does not work, so…have to accept since we have no other choice. Have to enter different entrance from the reception area to get to our rooms as this place is of shoplots building. No lifts & have to walk up the staircase which is also not clean properly. Rooms condition are bad & not clean properly. Curtain and it’s railing are about to collapse! Linens & bedsheets have visible stains with a few ink/pen scratches on a few spots. Towels are faded with a few have holes on them. Phones in the room didn’t work or no connection to reception when tried to complain. As we are tired and lazy to go down to reception, we tried calling the reception many times using own phone but nobody bothers to pick up. At last, we use the towel and our own shirts as linen to cover the dirty linen. Lock (inside & outside) at toilet Door is broken & main entrance door only use the doorknob lock in one of the rooms. Leakage on the bottom part of the sink. Found left over rubbish in plastic bag from previous tenant(?) maybe behind the bedside table. What a mess we are in! Rooms equipped with TV but only a few channels are accessible. No fridge, provide with jug ( but you have to go down to pantry area located next to reception to get hot water) & 2 mugs. No tea/coffee/sugar & mugs have lipstick stain on them. Wifi service is stated as available but you can’t get connection from the rooms area actually…so don’t bother & dont waste time trying to get the connection. Will not stay at any of the Sun Inns chain in future.