Crystal City Hotel Reviews

Staff good but room not clean,no bin in toilet only small one near bed. No restaurant or mart around hotel.

Strategic location.very worth it for the price .

I stay here often, amenities and cleanlines are reason for me to come again in future.

Good for business trip. Comfortable to stay. Good location and easy for parking. There are also nearest shop. Easy to find food and groceries.

Good n quality

Front desk tried to make us pay more money, even though we already booked and paid for the room via trip. He claimed that we paid too little online, and needed to cough up more money to get our rooms; he asked for almost 50% more. Pictures are false, rooms are in terrible condition. Mouldy pillows, dusty shelves, dusty. bedsheets with cigarettes marks that made my skin itch and walls with pealing paint. Lots of insects are well, as well as wall plugs that have fallen out of the walls. Overall, eerie and horrifying. You get what you pay for. Stay somewhere else.

Below of the toilet seat is dirty, no rack for soap even no soap is provided. You have to climb stairs to room at level 3.

I dont like

No answer when call

the sheets are dirty and there are lizard droppings.. the service counter is zero, there is no one when we want to check out and we as customers have to find a staff.. iron doesn't bother saying we can't get it and had to wear a hijab last night

only the inner lock door needs to be fixed because it's broken, the rest seems to be ok

The room is clean and spacious. The staff is friendly too. Overall, I'm satisfied with the time spent during my stay. Thank you.