Roxy Hotel & Apartments Reviews

So far so good. Always book this hotel for my supplier who come. They says its very clean and comfortable

This hotel location very suitable for me as nearby have local wet market (Pasar) & good foods in walking distance. Breakfast choice good enough, i recommend their sarawak laksa and half boiled egg.

Can be recommended. 5-10 mins walk to Aeon Mall, McDonald's and Food court

everything seems under control. staff ok food was delicious. room also good

The location is just nice and nearby shopping mall and food court. However, the room condition is not that satisfy. The aircond need some service as the noise cause us cant sleep well. Same to the toilet, need to do some maintenance.

Location is perfect and the hotel was comfortable!Staff was great and friendly,👍

Ok. Big room. Near airport with only 15mins car travel. Good. Travel with family can book one room enough.

Stayed here with my bf on our 1st, 4th & 5th days of our 5D4N short get-away (refer to the previous review on the number of day- supposed to be 1st, 4th & 5th day). I've wrote the review for the 1st day. This one is the review for the 4th & 5th day, in which we were given different room from the previous stay. PROS ♡ Near Sunny Hill ice cream store & AEON Mall. ♡ A convenience store & (non-halal) eateries are in the same building. CONS ‼️ Room given this time was smaller & narrow than the previous room that we stayed in. ‼️ Washroom smelled so bad from the wet shower curtain. ‼️ Hand towels weren't provided. ‼️ One of the body towels given was so old (thin & brownish) to the point it could be use as a floor mat already. ‼️ Cleaner a.ka. housekeeper did not make-up our room. The excuse was that, no housekeeping after 12 p.m., however we were not informed about it earlier and we went out before 12 p.m. I had informed staff A at the counter to make up our room as well, and she even asked for confirmation if I want to refill and change the whole things (toiletries, sachet drinks, towels, beddings), I said yes and she told me that she will inform the housekeeper. Before, we were only told by staff B at the counter to put the "PLEASE MAKE UP ROOM" hanger on the door knob if we want the cleaner to do the housekeeping for our room. My bf was pissed-off and told staff C off. Staff C apologised on behalf of staff A and staff B & gave us new body towel, toiletries, drinking water and plenty of sachet drinks eventually. ‼️ Breakfast menus on the 4th day were still not tasty, so, we skipped our breakfast on the 5th day. I feel ashamed to my bf for this unpleasant experiences since I was in charge of choosing & booking hotel for our trip. I'm sorry, but I will not return to this hotel next time I come to Kuching again.

Good food good value as always. Will repeat again next time!

All is well.. breakfast pun ok..

Very comfortable. Sejuk and tenang. Sahur ada hantar smpai ke bilik.

It is a strategic location if your want to be able to cover the city and to the airport on time.

bed sheet looks yellowish, body itchy after stay for 2 nights

Strategic location, the room very clean and friendly staff..