The Ranee Boutique Suites

The Ranee Boutique Suites Reviews

The Ranee Boutique Suites

7, Jalan Main Bazaar, Main Bazaar, Kuching, Sarawak, 93000, MalaysiaView Hotel Details
The Ranee Boutique Suites
The Ranee Boutique SuitesThe Ranee Boutique SuitesThe Ranee Boutique Suites
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The Ranee Boutique Suites Guest Reviews

4.3/5
Very Good
66 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(66)
Positive reviews(42)
Reviews with photos/video(3)
Negative reviews(5)
Gonzobabe
Deluxe Double Suite
Stayed in Jun 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Jun 15, 2024
They arrange a quite room for me as per requested. Appreciate it! The room was nice and cozy, amenities provided, just the linen and towels in the room a bit old.
Guest User
Standard Suite
Stayed in Nov 2023
Travel with friends
15 review
4.7/5
Amazing
Posted on Nov 13, 2023
Great location. Access to a lot of places. Kuching Esplanade is just in front of the hotel. You can find nice food on foot. It is just that most shops close very early Friendly staff as they will smile whenever you walk past them. Choose the river view if you want to have a nice view like mine but this means that it will be noisy at times, especially at night. The only bad thing about my room is the toilet flashing system is not strong. Breakfast was ok but very simple. It will be good if they can provide buffet style.
Guest User
Standard Suite
Stayed in Feb 2024
Couples
2 review
4.5/5
Great
Posted on Feb 18, 2024
Extremely friendly staff. Took the extra mile to help us source for places of interest and food we wanted to try. The team always serves with a smile. Well done, All. We will return.
Nazib
Standard Suite
Stayed in Sep 2023
Family
1 review
4.7/5
Amazing
Posted on Oct 25, 2023
perfect location exactly in middle of Kuching City, near to the famous Kuching Waterfront. Crew is wonderfull, polite and always there for help. Security also great specially during night time only guest with key can enter the hotel. good joh.
Guest User
Deluxe Family Suite
Stayed in Jun 2022
Business travelers
10 review
3.5/5
Posted on Jun 3, 2022
The room is spacious but the bathtub is missing the stopper for room 105. Had requested the staff to fix it but no action taken
Connie
Deluxe Double Suite
Stayed in Jan 2022
Couples
1 review
4.0/5
Very Good
Posted on Jan 10, 2022
Nice and comfortable for stay.
🌿xi
Standard Suite
Stayed in Jun 2022
Other
11 review
4.0/5
Very Good
Posted on Jun 22, 2022
everything is ok
Original TextTranslated by Google
Guest User
Stayed in Jul 2024
Other
3.0/5
Posted on Jul 7, 2024
Not a great start as on arrival they did not have our booking. Fortunately the room we had booked and paid for was available so we were checked in. The trip to Borneo was booked through Audley Travel. Contacted them and they confirmed we would not be charged on departure. The hotel's reason for the mistake was that they had moved to a new booking system and our booking had not been transferred. We eventually got a bottle of wine and a hand written note from the hotel but not until our final night of our 3 night stay. Another unusual thing was we had to pay 200 ringgit security deposit which we got back when we checked out, as we paid cash. If you pay by credit card it will take around 7 days before it is refunded. We stayed in the Valerie suite and the room was mostly very good. Safe and wifi worked fine, bathroom was nice and spacious and everything was very clean. We did not have any problem with noise but our room faced the back of the hotel rather than the road in front of the hotel. Please note there are additional stairs up to the room so not the best if you have reduced mobility. There is a balcony but view is not great and the gap from the room to get out to the balcony is around 1 metre high. The major plus for the hotel is location as you are in the heart of the waterfront. Everything you want to see is easy walking distance. Breakfast was simple but worked fine for us. The website shows that they have a cafe and bar. The cafe is still not open but the bar is now open in the evenings for cocktails although I did not see anyone using it. Plenty of restaurants within easy walking distance from the hotel.
Guest User
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 22, 2024
Location is great opposite the river. The welcome was a bit underwhelming - arriving at 10pm seemed like they were waiting for us before going home. There are lifts but they start on half landing - not problem to us but is disabled take note Corridors could do with a li k of paint but the rooms are pretty good. Large, decent zircon, nice bathroom and large comfy bed. Breakfast staff were lovely and made eggs to order. There is a bar but didn't have any wine and only a beer or G&T but no real worry as there are bars and restaurants near by. (Blah blah blah was good restaurant and the sea food, food court worth a visit. Overall rooms 4* The rest of hotel 3* Breakfast staff - lovely 5*
Guest User
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 11, 2024
We stayed here for three nights. It’s in a very good position if you want to be located in the city and near to the river. You have to accept you do hear road noise but it didn’t stop us sleeping and we had a room at the very front by the road. It was a good base to explore the city and head to semengohh orangutan sanctuary and only a twenty drive from the airport. We had a few teething problems with our safe and a leaking shower but both were fixed as and when maintenance were available. It’s a city hotel with lots of character. Breakfast was decent.
Guest User
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 19, 2024
100000’s BAD Hotel , Scammed Motel ~ RANEE BOUTIQUE SUITES @Kuching Sarawak Malaysia!!! - Ranee scammed hotel’s used to be no refund deposit caused their advantage be found lots kinds of EXCUSE to claim clients back as their extra commission or staff part time wages - Searching the Rubbish of clients daily in room (when client’s not here) to finding EXCUSE proof not to refund the deposit - no hot water for showering ( downstair to complaint, but no improve at the end) - their Front-desk looks complicit thief , they re not accepted the pays via CREDIT CARD, only accepted the CASH, that’s very strength! - DO NOT BOOK THERE , ONE TIME BE THERE SCRAMMED IS TOO MUCH!!!
Guest User
Stayed in Feb 2024
Travel with friends
3.0/5
Posted on Feb 7, 2024
Staff takes your personal info (without permission) and text you. The housekeeping ends at 4 pm and no one bothers to help. Take note. Room okay, bad view. Not worth the money. Some other receptionist staff is excellent. Take note the check in is not 24 hours.
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 27, 2024
Beautifully restored 2 shophouses in the centre of Kuching...comes with the intricate passages, stairs etc, call to prayer, the riverbank night shows and hustle and bustle. That is part of its quirkiness...we loved it Stayed 3 nights in the Margaret Suite...which came with a balcony to take in the views. Room was lovely, clean, everything worked, big bed, large bathroom. Breakfast was somewhat limited, but, with only 24 rooms, expecting a lavish spread would be impractical. Staff were lovely...Olyvia, Joe, Gabriella and Awang were friendly, interested and helpful..cheers to Ali and the brekky crew! If you want to immerse yourself in Kuching life, shopping and culture...this is a great option. Look forward to coming back again.
Go18948360786
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 8, 2024
Lovely place with a small number of rooms. Our suite was large with a separate living room-type space. Large bathroom included both a bath and a large shower. Separate air con in the bedroom area. Even though our room was on the street frontage, the bedroom was set back and the noise from outside was minimal. Breakfast consisted of a small buffet and a selection of five items would would be cooked for you. Staff are lovely and very helpful. The hotel is opposite the river, and only a short walk to Plaza Merdeka. Highly recommended.
Nikki S
Stayed in Jan 2024
Family
1.0/5
Posted on Jan 1, 2024
Was offered this hotel after the sister hotel- Marian Boutique Hotel turned out to be a hotel of nightmares!! This has equally got awful review so we declined. Still chasing our refund from the Hotel owner. After 3 days of being ignored we are now making it our pledge that everyone needs to know about the appalling sister hotels. We won’t settle until funds are returned. Next stop, complaints to Malaysian tourist board and a request for a full health and safely inspection. The fact that we are not the only negative review on these hotels speaks volumes, but we are amazed that the management are doing NOTHING to settle our concerns. This suggests to me that they are money grabbing and have no understanding or skills in hospitality and customer service. DO NOT PAY TO SYAY at these hotels. Hit them in the purse and they might star to realise that they have to deliver what they advertise.