Daiwa Roynet Hotel Kumamoto

Daiwa Roynet Hotel Kumamoto Reviews

Daiwa Roynet Hotel Kumamoto

Hanabatacho 10-22, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0806, JapanView Hotel Details
Daiwa Roynet Hotel Kumamoto
Daiwa Roynet Hotel KumamotoDaiwa Roynet Hotel KumamotoDaiwa Roynet Hotel Kumamoto
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Daiwa Roynet Hotel Kumamoto Guest Reviews

4.6/5
Great
119 review
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.7
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All Reviews(119)
Positive reviews(117)
Reviews with photos/video(33)
Awesome stay(28)
Convenient for shopping(19)
Clean and tidy(18)
Near shopping area(14)
Many dining options(13)
Friendly owner(11)
Easy to get around(7)
Too noisy(6)
Negative reviews(2)
Guest User
Superior Double Room-Non-Smoking
Stayed in 2024年4月
Couples
6 review
4.0/5
Very Good
Posted on 2024年4月23日
Hotel room is abit small but very clean. Parking area is opposite of hotel which you have to cross the bridge. Breakfast in hotel serves Japanese style , has not much varieties of western food. Hotel is close to Kumamoto Castle which is within walking distance.
Response from Property: Thank you very much for choosing our hotel.We are very honoured to receive your compliments on the cleanliness of our rooms.Our hotel is located downtown, within walking distance of sightseeing spots such as Kumamoto Castle. We would be happy to assist you with your sightseeing.The breakfast menu changes with the seasons. Roast beef from Kumamoto's beef (Akaushi) and Japanese dishes using local ingredients are popular. However, we will share your valuable feedback about the lack of Western food varieties with our restaurant staff and aim to provide a more satisfying service.Thank you very much for taking the time to provide us with your valuable feedback.Daiwa Roynet Hotel Reception
Pikky_chat
Superior Double Room-Non-Smoking
Stayed in 2024年3月
Family
5 review
5.0/5
Outstanding
Posted on 2024年4月3日
Very impressed!! The room is clean and not too small. The location is the best you can reach to the hotel after get out from the tram , very convenient.. our room can see the castle too :-)
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto. thank you. We would also like to thank you for taking the time out of your busy schedule to post a review. Regarding this stay, We are very happy to hear that you were satisfied with our stay. As our customers have said, our hotel is about a 2-minute walk from Hanabatake-cho Station, the nearest station on the Kumamoto City Tram. It is located about a 5-minute walk from Sakuramachi Bus Terminal, and is close to Kumamoto Castle and the downtown area.We have received positive comments from customers who use our hotel for business and sightseeing as it is close to the arcade.In addition, all rooms at our hotel, except for universal type rooms, have separate toilets and bathrooms.It is a semi-separate type and has been well received by many customers for its ease of use. We will continue to strive to further improve our services with the aim of becoming a hotel that is loved by everyone. All of our staff are looking forward to using your service again. Daiwa Roynet Hotel Kumamoto Front
Johnston Chan
Moderate Double Room-Smoking
Stayed in 2024年1月
Couples
2 review
4.5/5
Great
Posted on 2024年1月6日
The hotel is situated next to a tram station but more importantly, within close proximity to Kumamoto castle and Sakura Machi, so sightseeing and grabbing dinner was no trouble. However, consider not travelling to this hotel with luggage on a tram since I found the experience quite gruelling. Trams in Kumamoto are not exactly designed for tourists carrying hefty luggage. The staff spoke very decent English in the realm of Japanese hotels. The rooms spotlessly clean and sizeable also in terms of Japan. The only downside is that there is no bathhouse but this is much compensated by the spacious bathroom with a roomy bathtub and a rainfall shower. All in all, the only thing you have to ponder upon is whether you would be travelling to this hotel with luggage on the tram. Otherwise, this is a perfect location to stay in Kumamoto! (A photo of the whole room is not uploaded since my friend is in it!)
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto.We are very grateful for your compliments regarding the room facilities and the staff's response.We are glad to hear that you enjoyed your stay with us.Our hotel is located in the center of Kumamoto City, within walking distance of Kumamoto Castle and the downtown area, making it a very convenient location for sightseeing and business.Also, thank you for using the tram during your visit. Hanabatakecho Station is right in front of the hotel, but there are times when it is less crowded, so please use it.Thank you for taking the time out of your busy schedule to write a review.All of our staff are looking forward to using your service again.Daiwa Roynet Hotel Kumamoto Front
Guest User
Moderate Double Room-Non-Smoking
Stayed in 2024年3月
Family
17 review
5.0/5
Outstanding
Posted on 2024年4月8日
The hotel is very clean and it looks modern. The view is great and you can easily see the Kumamoto Castle. However, the room is a bit small and it is not easy to open the luggage.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto.We would also like to thank you for taking the time out of your busy schedule to leave us a review. We are very grateful for your compliments regarding the view from our hotel.However, we apologize for any inconvenience caused regarding the size of the room.In addition to the room type we stayed in this time, we also have a larger superior double room. We hope that you will consider using a superior double room the next time you stay with us.We will continue to provide customer service and service that will satisfy everyone.We look forward to seeing you again.Daiwa Roynet Hotel Kumamoto Front
Manda Tan
Moderate Double Room-Non-Smoking
Stayed in 2024年2月
Couples
5 review
5.0/5
Outstanding
Posted on 2024年2月18日
Great location, walking distance to many eateries, shopping and Kumamoto Castle. Accessible by the city tram from JR Kumamoto station
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto.thank you.We would also like to thank you for taking the time out of your busy schedule to post a review. Regarding this stay,We are very happy to hear that you were satisfied with our stay.As our customers have said, our hotel is about a 2-minute walk from Hanabatake-cho Station, the nearest station on the Kumamoto City Tram.It is located about a 5-minute walk from Sakuramachi Bus Terminal, and is close to Kumamoto Castle and the downtown area.We have received positive comments from customers who use our hotel for business and sightseeing as it is close to the arcade.In addition, all rooms at our hotel, except for universal type rooms, have separate toilets and bathrooms.It is a semi-separate type and has been well received by many customers for its ease of use.We will continue to strive to further improve our services with the aim of becoming a hotel that is loved by everyone.All of our staff are looking forward to using your service again.Daiwa Roynet Hotel Kumamoto Front
Simon
Moderate Double Room-Non-Smoking
Stayed in 2024年1月
Couples
4 review
4.5/5
Great
Posted on 2024年1月10日
It is just next to the tram station & within walking distance to Kumamoto Castle!
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto.We would also like to thank you for taking the time out of your busy schedule to post a review.As mentioned in your post, our hotel is located near Hanabatake Station in the center of Kumamoto City.It is within walking distance of Kumamoto Castle and is used by a variety of customers for business and sightseeing.All of our staff will continue to strive to ensure customer satisfaction.looking forward to seeing you coming again.Daiwa Roynet Hotel Kumamoto Front
每月岀發
Moderate Double Room-Non-Smoking
Stayed in 2024年1月
Couples
6 review
4.7/5
Amazing
Posted on 2024年1月26日
Great location to the walking and shopping street in the core area of Kumamoto.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto.We are happy to hear that you were satisfied with your stay with us.The hotel is located in the center of Kumamoto City, within walking distance of Kumamoto Castle and the downtown area, making it a very convenient location for sightseeing and business.The hotel also has rooms where you can enjoy a view of Kumamoto Castle, so if you have the opportunity to come to Kumamoto again, please consider it. All of our staff are looking forward to using your service again.Daiwa Roynet Hotel Kumamoto
Ran
Moderate Double Room-Non-Smoking
Stayed in 2024年3月
Couples
49 review
5.0/5
Outstanding
Posted on 2024年3月10日
Happy with that network hotel
Response from Property: Thank you for staying at Daiwa Roynet Hotel Kumamoto. We would also like to thank you for taking the time out of your busy schedule to write a review. We are very happy to hear that you were able to relax and enjoy your stay with us. We will continue to strive to improve our services to ensure customer satisfaction. We look forward to seeing you again.Daiwa Roynet Hotel Kumamoto Front
Jamuna
Moderate Double Room-Smoking
Stayed in 2023年11月
Couples
4 review
4.0/5
Very Good
Posted on 2024年2月1日
nice environment and services
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto.We would also like to thank you for taking the time out of your busy schedule to write a review.We are very grateful to receive your compliments regarding the hotel's location and service.Our hotel is located in the center of Kumamoto City, within walking distance of Kumamoto Castle and the downtown area, making it a very convenient location for sightseeing and business, and has been well received by many customers.We will continue to strive to be a hotel that is loved by everyone and will continue to strive to further improve our services, so please be sure to use our hotel when you come to Kumamoto.All of our staff members look forward to using your service.Daiwa Roynet Hotel Kumamoto
Guest User
Moderate Room with Kumamoto Castle View, Non-Smoking
Stayed in 2024年1月
Solo travelers
8 review
4.2/5
Very Good
Posted on 2024年1月6日
Comfortable environment
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto. We would also like to thank you for taking the time out of your busy schedule to post a review. We are very happy to hear that you enjoyed your stay with us. also, We would like to thank you for your compliments regarding the hotel .Since we are located in the center of Kumamoto, it is easy to use for both business and sightseeing.so if you have the opportunity, we look forward to your use again. DAIWA ROYNET HOTEL KUMAMOTO FRONT
Guest User
Moderate Double Room-Non-Smoking
Stayed in 2023年10月
Solo travelers
2 review
3.0/5
Posted on 2023年11月3日
Not too bad to stay
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto.Thank you very much for your review.Our hotel is used by many guests from all over the world who come to Kumamoto for sightseeing or business.Daiwa Roynet Hotel Group is located all over Japan.Even when staying in another location, each store offers different services to make your trip more wonderful. Please take advantage of our hotel group.We look forward to providing you with attractive plans in comfortable rooms.We look forward to seeing you again.Daiwa Roynet Hotel Kumamoto Front
Juri Nozaki
Moderate Double Room
Stayed in 2022年3月
Couples
1 review
4.0/5
Very Good
Posted on 2022年4月21日
Hotel overall was great. Location, staff and bathroom was amazing. However, bed was very hard. It felt like sleeping on a futon. Other branch used Simmons bed and it was so comfortable. That was the only disappointment. The room was little dusty, such as behind the TV on the desk and top of the bed head. Saying that, I'd definitely stay again.
Miya
Standard Double Bed Room
Stayed in 2022年8月
Couples
4 review
4.0/5
Very Good
Posted on 2022年9月1日
Cleanliness is good
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kumamoto.I am very happy to hear your compliments about the cleanliness. All the staff will continue to make efforts to provide a comfortable space in the future.We are looking forward to seeing you again.Daiwa Roynet Hotel Kumamoto front desk
Guest User
Moderate Double Room-Smoking
Stayed in 2024年6月
Friends
5 review
2.2/5
Posted on 2024年6月21日
There is no parking lot in the hotel. The parking lot mentioned by the hotel staff is a 9-minute walk, which is very inconvenient😵💫 and very embarrassing on rainy days. Trip.com showed that this hotel has parking services, so we booked this hotel🙈It was really misleading
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Phoebe
Superior Double Room-Non-Smoking
Stayed in 2024年5月
Couples
10 review
5.0/5
Outstanding
Posted on 2024年6月4日
The hotel room doesn’t have a lot of space for activities, but the bed and bathroom are big and comfortable. There’s also a pretty good TV where you can watch Netflix and YouTube. Hotel quarantine is the only place for walking and it’s very close to Kumamoto Castle The service is good. I called him and it was delivered to me in about 1-2 minutes.
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