City Comfort Inn (Nanping walk-street Jiaosan overpass metro station)

City Comfort Inn (Nanping walk-street Jiaosan overpass metro station) Reviews

City Comfort Inn (Nanping walk-street Jiaosan overpass metro station)

No. 58 Beijing Road, Panlong District, Kunming, Yunnan, ChinaView Hotel Details
City Comfort Inn (Nanping walk-street Jiaosan overpass metro station)
City Comfort Inn (Nanping walk-street Jiaosan overpass metro station)City Comfort Inn (Nanping walk-street Jiaosan overpass metro station)City Comfort Inn (Nanping walk-street Jiaosan overpass metro station)
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City Comfort Inn (Nanping walk-street Jiaosan overpass metro station) Guest Reviews

4.7/5
Outstanding
524 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(524)
Positive reviews(516)
Reviews with photos/video(174)
Easy to get around(87)
Awesome amenities(68)
Friendly front desk staff(42)
Close to metro(40)
Quiet & comfortable(32)
Delicious breakfast(20)
Would stay again(19)
Excellent room layout(8)
Negative reviews(8)
sum kan
Standard Queen Room
Stayed in Sep 2024
Family
30 review
3.5/5
Posted on Sep 17, 2024
clean and comfortable, reception refused to give extra room key even u are two, very strange policy and it bring u lot of inconvenience
Response from Property: Dear Sir/madam, thank you for your trip to choose our hotel, about the problems you encountered, I am very sorry, the hotel room card implementation of single room single card system, for your safety considerations, ignore the inconvenient problems, we will strengthen and improve such problems, also hope you often go home to see our sincerity, I wish you a happy life ~
Guest User
Business Queen Room
Stayed in Sep 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Excellent moderate price hotel. New clean smallish room. Most comfortable bed, mattress firm yet soft. Great staff, attentive & friendly. Good central location, few minutes walk to metro
Response from Property: Hello, Sir/Madam, thank you very much for choosing the city convenient three bridge hotel to stay, and thank you very much for taking the precious time to share your stay experience, we will continue to work hard, try to make every guest have a satisfactory experience, look forward to your visit again, I wish you a happy life!
Zaixian124
Business 2-bed Room
Stayed in Sep 2024
Other
129 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Very cool! It is a newly opened chain hotel with a full experience. Not only are the facilities complete, fashionable and concise, the linen is clean and comfortable, but the service is also first-rate. The beauty Xiao Zhai at the front desk not only has a very good attitude, but also works carefully and conscientiously. Do we have any needs? Then respond to requests. Such good employees deserve praise. I would also like to thank the store leaders for their good training and making the hotel feel like home.
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Response from Property: Hello Sir/Madam. Thank you for choosing this hotel as your best choice for travel. We are deeply honored by your recognition and praise. Xiaocheng will continue to work hard to improve service levels and welcome your every visit with better facilities and a more enthusiastic attitude~
Guest User
Deluxe Family Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Facilities: Complete facilities and equipment Hygiene: The hotel hygiene is also very good Environment: The environment is also good Service: The front desk service attitude is very good It is 1 to 2 kilometers away from Kunming Old Street and Dianchi Lake. It costs about 30 yuan to take a taxi. It is especially close to Kunming Station. It only takes a few minutes to take a taxi. It is suitable for friends who want to take the high-speed rail directly to Dali the next day!
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Response from Property: Hello, Sir/Madam, thank you very much for choosing our hotel, and thank you very much for taking the time to share your stay experience. We will continue to work hard to ensure that every guest who stays has a satisfactory stay experience. , look forward to your visit again and wish you a happy life!
Guest User
Deluxe Family Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Two 1.8-meter large beds, not bad! The service desk is on the second floor. It seems that the 10th or 12th floors of the hotel are all guest rooms, and there is only one elevator, which is a bit sparse! It only takes 6 minutes to ride an electric car from Lao Cai, which is very convenient.
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Response from Property: Hello Sir/Madam. Thank you very much for choosing our hotel and thank you very much for taking the time to leave us a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Dragonzongjie
Standard Queen Room
Stayed in Aug 2024
Travel with friends
16 review
1.6/5
Posted on Aug 9, 2024
Cons: The hotel's front desk area is not smoke-free, and it's not even on the first floor, but on the second floor. For people who are sensitive to the smell of smoke, the intuitive feeling of being filled with the smell of smoke in such a small space is really unpleasant. Encounter: When we got to the second floor, we smelled a strong smell of cigarette smoke. The situation on the scene was that an ununiformed staff member was smoking while promoting rooms to guests, talking about prices and looking at the rooms before booking. Three people were smoking and the whole place smelled of smoke. I felt uncomfortable and started coughing, but there was only one uniformed person at the front desk who kept answering the phone. After about five minutes, a second uniformed staff finally came and started to check me in. When asked why this area on the second floor is not non-smoking, I was told that the hotel has non-smoking floors and smoking floors. When I asked again why this area at the front desk is not smoke-free, I was told that this is a public area and there is no no-smoking requirement. Maybe this ban on smoking in public places is not a unified requirement across the country? When staying elsewhere, the hotel lobby area is non-smoking. When I went upstairs, I saw a smoking guest waiting for the elevator with a cigarette. I stood at the front desk and was forced to breathe second-hand smoke until they left before taking the next elevator. Others: The words on the switch on the bedside were on at night. After studying for a long time, I couldn't figure out how to turn it off, so I wore an eye mask to sleep. Secondly, there is a phone embedded in the bedside to call the front desk. It is indeed a decoration model that I have never seen before. It can save the phone, but be careful not to accidentally touch the socket when plugging in to dial the front desk. Advantages: The hotel was newly opened in May, so all the facilities are very new. There are also laundry rooms and fitness rooms, but they are relatively small and you have to queue up to do laundry. The location is near the subway entrance. You can walk to the subway station within ten minutes after crossing the overpass or crossing the road.
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Response from Property: Hello, Sir/Madam, I am very sorry that I could not bring you a good stay experience. I am really sorry. The hotel has set up non-smoking floors, and it is indeed non-smoking in public areas. I am very sorry for this incident. , we have conducted a comprehensive investigation, and the employee involved has had all his performance deducted and will not be considered for promotion within three months. Based on this incident, we will post more eye-catching no-smoking signs in public areas and actively punish guests who smoke. Discourage and give everyone a healthy and fresh check-in environment. I am really sorry. You can contact Xiaocheng in advance next time you check in to give Xiaocheng a chance to apologize and make up for the mistake.
Xiangqibulanli
Standard Queen Room
Stayed in Jul 2024
Business travelers
2 review
3.7/5
Posted on Aug 1, 2024
It is no exaggeration to say that this hotel is highly recommended. You should stay here for travel or business. I'm rarely satisfied with a hotel because I'm mysophobic and I can't stand even the slightest bit of mold in the bathroom. The most important thing here is that it is very new, clean and hygienic, with standardized decoration, which is much better than those old hotels in the city center. The price is also reasonable. There is a laundry room and gym in the public area. The only drawback is that the service of the front desk guy is average and he can't take care of many things because he is too busy and has to deal with a lot of things by himself. It feels like it is falling apart at any time. But it's okay, it's more self-service and I feel comfortable living here. The subway station is also very close.
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Response from Property: Sir/Madam, thank you for your compliment. I am heartbroken when I see that your score is not perfect. The occupancy rate has been relatively high recently. Two people are assigned to work at the front desk. Maybe when you checked in, someone happened to be doing other things. Thank you for your understanding and recognition. We will also urge us to do better and provide a quiet and comfortable stay environment. We look forward to having you come home again!
Guest User
Business 2-bed Room
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 30, 2024
There are no disadvantages except that the room is small. The front desk service is also very good! In addition, special praise: after traveling by car for several days, I didn’t sleep very well (I have cervical spine problems and am very picky about pillows). But the pillows in this hotel are the most comfortable pillows I have slept on in decades. It's a pity that their pillows are only for domestic use and not sold to the outside world!
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Response from Property: No matter what I do, as long as I see your smiling face every day, it is a kind of happiness. Get to know each other in the fragrance of flowers, stay with each other in fireworks, and accompany each other in the passing years. May this love take root in our hearts and flow in our blood.
Anonymous User
Business 2-bed Room
Stayed in Jul 2024
Travel with friends
31 review
4.7/5
Amazing
Posted on Aug 5, 2024
The location is very good, very close to the subway station, less than 20 minutes' walk from the pedestrian street, parking is convenient, and relatively clean. The most satisfying thing is that the room is very clean and no noise. The service attitude of the front desk and cleaning staff are very good.
Original TextTranslated by Google
Response from Property: Sir, Madam, thank you for your affirmation and thank you for sharing. Your sharing is very important to the hotel. Looking forward to your next visit and wish you a happy life
Anonymous User
Business Queen Room
Stayed in Jul 2024
Other
8 review
2.7/5
Posted on Jul 17, 2024
Hygiene: clean Facilities: The decoration is relatively new, and the insulated glass on the exterior windows has good sound insulation. Service: The merchant is not honest enough! The page shows that the room area is 25 square meters, but the actual room area is less than 15 square meters. Where is the integrity? ! The bathroom is only 1 square meter, and the partition glass cannot block water, so water can easily seep out after bathing. The temperature and volume of the shower water cannot be adjusted separately. The bathroom does not come with slippers, and the toiletries are relatively cheap. . .
Original TextTranslated by Google
Response from Property: Hello, Sir/Madam, I am very sorry that I could not give you a perfect check-in experience. Regarding the area of ​​the room, we have gone through rigorous construction measurements. As you said, it did not reach the marked area. Our backend has already The data has been modified. Thank you very much for your feedback. Although the room is small, it is well-equipped and feels safe. Regarding the shower problem, we have also notified the engineering department for inspection and repair. Regarding toiletries, the group purchases them uniformly and only packages them in separate packages, because the bottles are all standard. Thank you very much for your supervision. We will actively rectify the problems encountered, sum up experience, and strive for your next stay. Have a perfect stay! Wish you a happy life 0
Kunmihu
Business Queen Room
Stayed in Jul 2024
Other
4 review
4.0/5
Very Good
Posted on Jul 15, 2024
The hotel environment is good and the staff are very friendly. However, I booked a 1.8-meter bed and when I went to the room, it turned out that it was not a 1.8-meter bed. In addition, there was a disposable bath towel bag used by the previous customer on the towel rack in the bathroom. , and another thing is that it is difficult to find a parking space. I still have to find a parking space after 12 o'clock in the evening. I was told that there was a security guard taking me to the parking lot, but the security guard said that he didn't know where the parking lot was, so he drove the navigation there by himself. When I checked in, I waited at the parking lot entrance for more than ten minutes, but no security guard came to open the door.
Original TextTranslated by Google
Response from Property: Hello, Sir/Madam, I am very sorry to bring you a bad check-in experience. The business king room you booked is indeed a 1.8-meter bed, because the girl at the front desk is a new colleague who has just arrived. Arrived at room type 01, very sorry. We attach great importance to the guest room hygiene issue you raised and have communicated with the guest room. Recently, two guest house ladies have matters to deal with at home, resulting in insufficient manpower in the guest room and ineffective ward rounds. Of course, this is not an excuse. We will learn from the lesson and strengthen the guest room. Training, adding a duty manager inspection system to provide every guest with a clean and sanitary accommodation environment. Because there are not enough parking spaces in the parking lot downstairs, a new parking lot has been rented. On the day you came here, you were still talking to the property management over there. communication, so we did not notify the person on duty below. After the person on duty called, we immediately negotiated with the property there, so that the guests staying there could park there first, and the contract would be finalized the next day. So I am very sorry for the result of this time. You can inform Xiaocheng in advance next time you come over, and we will upgrade you to a room type for free. We also look forward to your coming to check our rectification results. I wish you a happy life!
Fukelanqundaoweisili
Business 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
I booked this hotel after reading reviews from netizens. I went on a short trip with friends. The room was clean and hygienic, and the Xiaodu speakers were intelligent. The whole room was intelligently managed. The hotel owner and the handsome guy were very enthusiastic. The bathroom door in the room was stuck. , solved the problem in a few minutes, and also gave us a breakfast. Overall, I am very satisfied. It is quiet and convenient to travel. It is very close to the subway and it is also very convenient to take a taxi. I will keep coming back next time. All 5 points positive~~~~
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6/7
Response from Property: Hello, Sir/Madam, thank you for your compliment. Xiaocheng will continue to work hard, do a good job in quality control, and provide good service. We look forward to having you come home again!
Guest User
Standard Queen Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 4, 2024
This is my first time staying in a hotel and writing a review because it really exceeded my expectations. This store must have just been upgraded. From the lobby to the rooms to the aisles, it gives people a modern, safe and comfortable feeling. In terms of facilities, the independent washing machine and dryer are very easy to use, and the shower head is also very powerful. The gym was not available this time, but I made a special trip to check in. There is a big TV in the room, where you can watch iQiyi VIP. In terms of service, the reception staff at the front desk were very enthusiastic and solved all my problems. The cleaning lady I met in the corridor also asked me sincerely whether I had eaten. I will consider staying here next time I come to Kunming.
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Response from Property: Just looking back at you makes me think about your dynasty and your career. Thank you very much for your affirmation of Xiaocheng. I believe that you and Xiaocheng will meet again. Looking forward to your stay again!
To.yoki
Standard Queen Room
Stayed in Jun 2024
Business travelers
78 review
5.0/5
Outstanding
Posted on Jul 1, 2024
I accidentally booked this hotel while on a business trip. The accommodation experience was perfect. It made me feel the comfort and convenience of home during my busy business trip. First of all, the hotel's location is very good. It is an excellent business hotel located in the core business district of the city center, with impeccable hardware facilities and software services. Secondly, the hotel's professional services and sound facilities, especially the business center, are very convenient for me who need to work outside for many years, and there is also a free hand-brewed coffee experience. I highly recommend it to other business trip friends
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Response from Property: True love, you definitely have true love for Xiaocheng! Your sharing is super valuable and the introduction is so comprehensive that even the small town is almost ashamed of itself hehe! Wow~
Guest User
Standard Queen Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 27, 2024
I stayed at the Convenient Hotel for 2 nights. The overall experience was very good, clean and convenient. The hotel is newly renovated, so the facilities are very new. The shower water is super large and very comfortable. The sink is really good, big and deep, which is convenient for washing clothes. There is a clothes drying rack next to it. The key is that the hotel also provides washing powder, which is very considerate. The breakfast is also good. Although there are not too many varieties, it is definitely enough and tastes good. The location of the hotel is also convenient, not far from the subway station and bus station, making it convenient to go anywhere. The guy at the front desk must also be praised, the service is very good. I have already recommended it to my friends who are planning to come to Kunming in the future.
Original TextTranslated by Google
Response from Property: After reading your feedback word for word, Xiaocheng is extremely happy, as if the Chollima has been waiting for a long time and finally met the Bole who appreciates it! From your words, I can see that you and your family must be warm and considerate people. We have used the best things for your experience. The feelings and satisfaction of you and your family are our greatest affirmation. ! We will continue to work hard! Let’s meet next time~~