GRACE SELECT HOTEL Reviews
GRACE SELECT HOTEL
Building 2, Zhongke Chuangxin Square, No.1555 Lvdi Avenue, Kunshan, Jiangsu, ChinaView Hotel Details
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1 night
GRACE SELECT HOTEL Guest Reviews
4.7/5
Outstanding
814 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(814)
Positive reviews(796)
Reviews with photos/video(134)
Classy environment(83)
Friendly front desk staff(78)
Delicious breakfast(70)
Large rooms(41)
Convenient parking(19)
Close to metro(17)
Perfect for business trips(14)
Stayed multiple times(7)
Negative reviews(18)
Guest User
Suite
Stayed in Aug 2024
Family
2 review
Posted on Aug 25, 2024
Sadly the room was not properly cleaned after previous people were staying there. Worst of all a non-smoking room was requested, but cigarette butts and ashes were found next to the coach in the living room, including used tissue. See attached pictures. Coffee machine could be an added benefit with the breakfast. The sticker on tomato was not removed before cut and served to guests. See image attached. Not sure was it washed or not. The crib was requested and not in the room. The bed was comfortable. Suggestion if staying here - ask reception how to switch off the sleep mode of TV.
Response from Property: Dear guest: Hello, we are very sorry for the bad experience you had. We deeply regret it and take your feedback very seriously. We attach great importance to room hygiene and restaurant hygiene issues. We look forward to seeing you rejuvenated next time and will continue to work hard to provide you with better service~
Hantro
Business Panoramic Queen Room
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Aug 12, 2024
It was a great experience, I would juts add to have a coffee machine at breakfast!
Response from Property: Dear guest: Hello! Thank you very much for your favor and love towards our hotel! The footsteps of progress never stop, and for your trust, we persevere even more. The hotel offers a wide variety of breakfast options. The noodle stall area provides rice noodles, noodles, and toppings. The fruit area provides seasonal fruits. [Ming file area] The variety of stir fried dishes is updated daily. Everything we do is only for the satisfaction of every guest, providing high-quality catering services. We welcome your visit again!
BudokMilo
Business Panoramic Queen Room
Stayed in Dec 2023
Family
12 review
Very Good
Posted on Dec 12, 2023
the condition are getting poorer compare to our last visit there.
Response from Property: Dear guest: Hello, thank you for your valuable advice, we will make adjustments to give you a better stay experience next time.have a goodday.
Guest User
Business Panoramic Queen Room
Stayed in Jun 2023
Solo travelers
1 review
Amazing
Posted on Jun 29, 2023
The staff in the hotel are very kind. Check in and check out was very easy. The room was clean and comfortable.
Response from Property: Dear guest: Hello, thank you for your recognition of our hotel, welcome to stay again next time, I wish you a happy life.
Guest User
Business Panoramic Queen Room
Stayed in Jul 2023
Solo travelers
15 review
Outstanding
Posted on Jul 28, 2023
What an amazing hotel. The hotel is located in a right spot.
The service, AMAZING!
Response from Property: Dear guest: Hello, thank you for giving such a high evaluation of our hotel, your praise is our motivation, welcome to stay again, have a goodday.
CHEN Xianshen
Business Panoramic Queen Room
Stayed in Apr 2024
Business travelers
27 review
Posted on May 3, 2024
Just So so
Anonymous User
Business Panoramic Queen Room
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on Apr 21, 2024
The environment is good, the room is clean, the transportation is convenient, especially the service attitude of the lady at the front desk is good. It was a very happy stay experience
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you for your comments on Xiaoge Hotel. Each one of them is a ray of positive energy, silently infecting everyone. With your encouragement and accompanying our growth, I believe we will continue to do better! I also wish you a smooth work and a happy life~
Guest User
Business Panoramic Queen Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 9, 2024
The hotel room we stayed in was really great! The room was very clean and the layout was very comfortable. It was really comfortable to live in it without any sense of restraint. The most important thing was that the staff had a very good attitude and the front desk lady was very beautiful. I highly recommend this hotel!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for sharing your stay experience. Your praise, satisfaction and appreciation are the sunshine in the life of Xiaoge Hotel, illuminating the future of Xiaoge Hotel to stay true to its original aspiration and forge ahead. I hope you will come to Xiaoge Hotel again with your family and friends~
Guest User
Deluxe Double Room
Stayed in Apr 2024
Other
1 review
Outstanding
Posted on Apr 6, 2024
The hotel environment is very good, life and travel are very convenient, there is everything to eat, drink and have fun downstairs, the front desk reception service is very good, and the breakfast is also good👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at our Xiaoge Hotel and giving such a high evaluation. It is an honor to bring you a comfortable stay experience. Thank you again for your enthusiastic sharing. Your affirmation is the greatest motivation for our work. We will provide you and more guests with better services and a comfortable stay environment. We look forward to your next stay. I wish you a happy life
Mier⭐️
Business Panoramic Queen Room
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 8, 2024
The location is easy to find, there are many delicious foods downstairs, the service attitude is very good, the hygiene and environment are good, the breakfast is also very delicious, it is a very good stay experience, I will come again next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Simple love lasts the longest, ordinary companionship is the most reassuring, and people who understand you are the warmest. Xiaoge Hotel strives to be the one who understands you the most. Your praise is warmer than the sun in winter. No matter in the wind or rain, Xiaoge is always waiting for you. Remember to come back.
Guest User
Business Panoramic Queen Room
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Apr 2, 2024
The hotel is next to the subway, which is convenient for travel. The rooms are clean and sanitary. There are computers in the lobby for office use. The front desk staff is very friendly and provides guidance. Breakfast is on the second floor, and there is a self-service laundry room, which is very convenient for business trips and travel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and recommendation. Your encouragement and support have given Xiaogemo great motivation. We will adhere to quality and continue to serve every customer well. We look forward to your visit again!
Guest User
Business Panoramic Queen Room
Stayed in Mar 2024
Other
1 review
Outstanding
Posted on Apr 21, 2024
I am here on a business trip. The hotel is very close to the venue, just across the street. There is a rich nightlife downstairs, and food and drinks are relatively complete. It is also close to the subway station, and the transportation is quite convenient. The lady who checked in at the front desk was very nice and patient. The hotel also has a robot, and takeaways can be delivered directly to the room, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! First of all, thank you very much for staying in our hotel and thank you very much for your good comments. Your encouragement is the best recognition for us. We will also do a better job with your encouragement. We sincerely look forward to your visit again. All the staff of the hotel wish you a smooth work and all the best~
Guest User
Business Panoramic Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 31, 2024
I'm on a business trip, the environment is good and the surroundings are very convenient. High cost performance, the receptionist is very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for sharing your stay experience. Your praise, satisfaction and appreciation are the sunshine in the life of Xiaoge Hotel, illuminating the future of Xiaoge Hotel to stay true to its original aspiration and forge ahead. I hope you will come to Xiaoge Hotel again with your family and friends~
Anonymous User
Business Panoramic Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 30, 2024
The living experience is very satisfactory. The room is large and comfortable. The staff is polite and warm. When there are problems that need to be solved, the response is very timely.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at our Xiaoge Hotel and giving such a high evaluation. It is an honor to bring you a comfortable stay experience. Thank you again for your enthusiastic sharing. Your affirmation is the greatest motivation for our work. We will provide you and more guests with better services and a comfortable stay environment. We look forward to your next stay. I wish you a happy life
Guest User
Business Panoramic Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 28, 2024
First of all, this hotel has a very good sense of design. The lobby on the first floor is a book bar, and the computers are Apple, which is very high-end. It can be seen that the hotel has a very good taste. Secondly, the hotel's hardware and software facilities are very good. The hotel is also equipped with a gym and laundry room, which is very convenient. The faucet shower head has a lot of water, which is quite good. The mattress is just the right hardness. It is very comfortable. You need to swipe the room card to eat breakfast and take the elevator, which is very convenient. There are also many types of breakfast, including noodles, which are much more than other hotels. There are also many snacks around the hotel and it is close to the subway. The front desk check-in is very fast, and mineral water is given on the way when checking out, which is very considerate. The front desk receptionist is very enthusiastic. I will continue to book this hotel next time. I recommend everyone to go. It is a very good experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for sharing your stay experience. Your praise, satisfaction and appreciation are the sunshine in the life of Xiaoge Hotel, illuminating the future of Xiaoge Hotel to stay true to its original aspiration and forge ahead. I hope you will come to Xiaoge Hotel again with your family and friends~