City Comfort Inn (Kunshan High-speed Railway Station Renmin Road) Reviews
City Comfort Inn (Kunshan High-speed Railway Station Renmin Road)
Yufeng Building, No. 132 Renmin South Road, Kunshan, Jiangsu, ChinaView Hotel Details
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City Comfort Inn (Kunshan High-speed Railway Station Renmin Road) Guest Reviews
4.6/5
Very Good
603 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(603)
Positive reviews(585)
Reviews with photos/video(54)
Friendly front desk staff(49)
Great value for money(37)
Classy environment(33)
Convenient parking(26)
Easy to get around(25)
Delicious breakfast(13)
Stayed multiple times(12)
Perfect for business trips(7)
Negative reviews(18)
Guest User
Standard Double Room
Stayed in Feb 2023
Business travelers
5 review
3.7/5
Posted on Mar 4, 2023
Location was perfect and also my initial consideration, right at the center of city. No much to expect except for those standard items example - service, cleanliness or comfortability therefore to my surprise, the rooms were cosy and clean (guessed it’s because they were newly renovated or not long ago) but, but except for some minor hiccups example - air conditioning controls (remote and wall mounted) + room WiFi needs pre-logging on before connectable (used my phone hotspot to fix problem)! Everything was fine until the next day slightly before checking out, they cut off my room electricity abruptly half an hour before checkout time! Imagine if you’re still using the bathroom! This needs serious attention as I have never encounter such scenarios before, in my entire life experience of travelings and staying in hotels. Never. Of course my booking came with the “late checkout privilege” so why the rush? Oh and they did offer an upgrade of room (when checking in) but, but with additional charges! Wondering if these misunderstandings were “intentional” or caused by miscommunication between the hotel management and platform, a sales technique? Please clarify: rewards enjoyable/ available after booking, if possible thank you
Guest User
Standard Double Room
Stayed in Nov 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 23, 2022
#服务很好# #房间好# #位置便# #早餐很喜# #产品供应# #价格高# #健康气# #产室是新# Praise, I am very satisfied with this stay, the overall is very good, and the room is very comfortable , very clean, spacious and comfortable, good location with parking space, good facilities, comfortable bed, quick shower in the bathroom, clean and soft linen, good TV for watching the World Cup, clear TV quality, and air-conditioned TV It's easy to use, the service is warm and thoughtful, the service attitude at the front desk is very good, very kind, the service is very meticulous, the aunt who cleans the room is very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest, hello! Wow~~~ Xiaocheng is very happy to hear the guest officer's praise, and I hope you will continue to support us, love you~~
Guest User
Standard Double Room
Stayed in Sep 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 26, 2022
The hotel as a whole is very good, there is a greeting when you enter the door, the service at the front desk is very thoughtful, and you are very patient when asking for directions, and the surrounding snacks are also recommended. The room is clean and bright, the bedding is very comfortable, and I can fall asleep in seconds. The facilities in the room are quite new, and the furniture color scheme is also very comfortable. The price is very high, it is worth choosing
Original TextTranslated by Google
Response from Property: Dear guest, hello! A smile brings joy to the mood, a word of encouragement brings the warmth of spring, Xiaocheng thanks you for your company, and looks forward to meeting you again~~
Guest User
Standard Double Room
Stayed in Aug 2022
Business travelers
2 review
4.0/5
Very Good
Posted on Aug 3, 2022
The interior is very clean and tidy. It can be said that the price is very suitable and cost-effective. There is a smart housekeeper. As for why the environmental score is lower, it is because when I came here, the road was being built in front of the hotel, and the hotel couldn't control this. If you sleep lightly, sleep late in the morning. Still think about it a little bit, the sound is not as loud as imagined, but there is still a little bit.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! If you encounter any problems, you can contact the front desk to deal with it for you, and we will guarantee you a satisfactory processing result. Welcome to your next visit!
Anonymous User
Business Double Room
Stayed in Sep 2021
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 18, 2021
The location is good, the environment is good, the soundproofing is good, and the hygiene is good. A great stay.