Holiday Inn Kunshan Reviews
Holiday Inn Kunshan
No. 1188 Chuangye Road, Kunshan Economic and Technological Development Zone, Kunshan, Jiangsu, ChinaView Hotel Details
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Holiday Inn Kunshan Guest Reviews
4.5/5
Good
1637 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1637)
Positive reviews(1539)
Reviews with photos/video(124)
Easy to get around(188)
Friendly front desk staff(131)
Too noisy(130)
Close to train station(121)
Delicious breakfast(66)
Perfect for business trips(54)
Stayed multiple times(15)
Awesome gym(6)
Negative reviews(98)
Han Kok Siong
Superior City-View Double Bed Room (Facing South)
Stayed in Nov 2024
Solo travelers
17 review
Great
Posted on Nov 26, 2024
Been here last year. Nice and ckean Branded hotel. But definately staff training is unsufficient due to high turnover rate. Need to better training.
Response from Property: Dear _TISGuglf3am****，Thanks for your comments and suggestions. We had action plan to improve our staff services skills. We hope we have the opportunites to meet you again in our hotel. Thank you. Have a nice day. the General Manager of Holiday Inn Kunshan. Fisher Yu.
Jacobus Carolus
Superior City-View Double Bed Room (Facing South)
Stayed in Nov 2024
Business travelers
177 review
Posted on Nov 19, 2024
Straight across from the Kunshan Railway station and walking distance to several shopping malls.
Rooms are clean. But gym is limited and no pool
Breakfast is ok. Would for sure stay here again in the future.
Response from Property: Dear _TSXX6703x3z****,Thank for your comments and looking forward to you back. Enjoy your day! Thank you again. The General Manager of Holiday Inn Kunshan Mr.Fisher Yu
Fa24601
Superior Twin Room With City View (Facing South)
Stayed in Jun 2024
Business travelers
11 review
Posted on Sep 21, 2024
The hotel is located at a train station and that’s convenient for some, but the sound isolation is not great. The sound of the trains goes through the windows and can keep you awake.
Response from Property: Dear Fa24601, Thanks for your comments. If you are sensitive to sound, you can choose to stay in a room type facing north. Of course, we also provide earplugs for guests in need. Thanks for your comments again. Have a nice day!
Cheng Hsiung
Superior Twin Room With City View (Facing South)
Stayed in Aug 2024
Business travelers
3 review
Posted on Aug 19, 2024
It’s too noisy if you stay facing north side because of the high speed train.
Response from Property: Dear _TITW1a0vdw71****，Thank you very much for choosing to stay at Holiday Inn Kunshan, the hotel is located in the Kunshan South Railway Station area, because it is only a few steps away from the high-speed railway station, the resonance generated by the high-speed railway will have a slight impact on the south-facing room type of the hotel, it is recommended that you choose to stay in the north-facing room type, in addition, the hotel reception has earplugs for guests who need to stay at night (high-speed rail is not running at night!) sincerely apologize for not providing you with a satisfactory stay experience.Xiajun Ni, General manager.
Maitrey
Superior Twin Room With City View (Facing South)
Stayed in Apr 2024
Business travelers
16 review
Outstanding
Posted on Apr 24, 2024
Easy access to Kunshan station, best place to stay when exhibition/have transit from Hongqiao hub
Response from Property: Dear _TIGBlr8tsqs****, Thank you very much for your positive feedback on our hotel. The hotel is within walking distance of Kunshan High Speed Rail South Station, and every employee of us will sincerely serve you. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey. Willy Ni, General Manager of Kunshan Holiday Hotel
Luiz Alberto
Superior Twin Room With City View (Facing South)
Stayed in May 2024
Business travelers
5 review
Outstanding
Posted on May 16, 2024
Great location, clean and comfortable for business travelers.
Response from Property: Dear _TSUS672el5s****, thank you very much for your positive feedback on our hotel. The hotel is within walking distance of Kunshan High Speed Rail South Station, and every employee will sincerely serve you. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey. Ni Xiajun, General Manager of Kunshan Holiday Hotel
LuisGM
Superior City-View Double Bed Room (Facing South)
Stayed in Nov 2023
Business travelers
65 review
Amazing
Posted on Dec 2, 2023
Great experience with a nice breakfast and attentive staff. A good choice to spend some time for business trips
Response from Property: Dear E420680****, thank you for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Superior City-View Double Bed Room (Facing South)
Stayed in Jul 2024
Family
2 review
Outstanding
Posted on Jul 16, 2024
Every thing was perfect. Thank you!
Response from Property: Dear E258260****., thank you very much for your positive feedback on our hotel. The hotel is within walking distance of Kunshan High Speed Rail South Station, and every employee of ours will sincerely serve you. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey. Willy Ni, General Manager of Kunshan Holiday Hotel
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
1 review
Very Good
Posted on Mar 28, 2024
Good and convenient location,facilities are good.
Response from Property: Dear D329192****，Thank you very much for your positive feedback on our hotel. The hotel is within walking distance of Kunshan High Speed Rail South Station, and every employee of ours will sincerely serve you. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey! GM Lv Jun
Guest User
Superior City-View Double Bed Room (Facing South)
Stayed in Mar 2024
Business travelers
38 review
Outstanding
Posted on Jun 12, 2024
Always everything good . Safety choice
Response from Property: Dear _TSUS67383mo****, thank you very much for your positive feedback on our hotel. The hotel is within walking distance of Kunshan High Speed Rail South Station, and every employee of ours will sincerely serve you. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey. Ni Xiajun, General Manager of Kunshan Holiday Hotel
Echo Sacrosanct
Superior City-View Double Bed Room (Facing South)
Stayed in May 2023
Business travelers
1 review
Outstanding
Posted on May 11, 2023
The most impressive employee's name is Zed that no one gona compare. Specificily，he has an excllent service attitude and ability. Anyways，his smile belongs to the beginning of days XO.
Response from Property: Dear Echo，Thanks for your comments.We will continue to make efforts to live up to your positive reviews. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey! Kunshan Holiday Inn GM Lv Jun
Shalabh
Superior Twin Room With City View (Facing South)
Stayed in Apr 2024
Business travelers
53 review
Very Good
Posted on May 1, 2024
Very near to train station
Response from Property: Dear _TSXX66zkwcf****，thanks for your comments,have a nice day!Looking forward to your back. Willy Ni Holiday Inn Kunshan General Manager.
Guest User
Guestroom (Double bed)
Stayed in Aug 2023
Business travelers
9 review
Outstanding
Posted on Nov 10, 2023
Great!!! It is very convenient for people who have a business trip.
Response from Property: 尊敬的M220760****，您好！非常感謝您選擇入住崑山假日酒店，酒店位於崑山高鐵南站區域，2019年下半年開業，由於距離高鐵站較近，會有高鐵路過的噪音，酒店前台備有耳塞給需要的賓客，同時您也可以選擇我們朝北的高級房型入住，祝您生活愉快 崑山假日酒店總經理 呂峻
Gert Johannes
Superior City-View Double Bed Room (Facing South)
Stayed in Jun 2023
Couples
2 review
Very Good
Posted on Jun 13, 2023
Very nice Hotel. We will book at that Hotel again when ever we visit Kunshan.
Response from Property: Dear _WeChat307427****,Thanks for your comments. Kunshan Holiday Inn opened in June 2019 and is a holiday brand under the Intercontinental Hotel Management Group. It is located in the area of Kunshan High Speed Rail South Station and is within walking distance. The hotel has an underground parking lot, providing free parking services for guests staying in the hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey! GM Leon Lv
Guest User
Superior City-View Double Bed Room (Facing South)
Stayed in Aug 2023
Couples
11 review
Amazing
Posted on Aug 19, 2023
Good location. Good service. Rooms slightly dated but ok.
Response from Property: Dear _TSXXc4kykw1****，Thank you very much for choosing to stay at Kunshan Holiday Inn. The hotel is located in the area of Kunshan High Speed Railway South Station. Wishing you a happy life, Lv Jun, General Manager of Kunshan Holiday Inn