To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(3735)
Positive reviews(3659)
Reviews with photos/video(503)
Friendly front desk staff(260)
Convenient for shopping(199)
Near shopping area(183)
Delicious breakfast(130)
Perfect for business trips(83)
Loved the night views(73)
Luxurious(29)
Tasty coffee(20)
Negative reviews(76)
Laurie972
Superior Scenic Double Bed Room With Cityscape View
Stayed in Aug 2024
Couples
40 review
4.7/5
Amazing
Posted on Sep 8, 2024
A very nice and beautiful hotel. The room is spacious, clean and very comfortable for a affordable price. The service was great with staff who can speak English. Sad that they don’t have the pool opened yet. The breakfast was a bit disappointed for my taste. They could do much better. Overall nice place to stay.
6/8
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amanda Wang
Buyi L
Superior Scenic Twin Room With Cityscape View
Stayed in Jun 2024
Family
21 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel is nice and clean, the stuff is very friendly and helpful. I really enjoyed the breakfast.
Response from Property: Dear customer: Hello! Thank you very much for choosing Kunshan Golden Eagle Shangmei Hotel. I am very pleased to see your love for the hotel and have had a pleasant stay at our hotel. Thank you for your affirmation and praise of the hotel facilities. Your recognition is the greatest support and encouragement to the hotel team. Our hotel is a landmark building in Kunshan, with a superior geographical location and a tranquil and beautiful environment. All hotel staff look forward to your next visit. Amanda Wang Qingqing, Front Office Manager of Kunshan Golden Eagle Shangmei Hotel
Anonymous User
Superior Scenic Double Bed Room With Cityscape View
Stayed in Apr 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on May 13, 2024
This beautiful Hotel is very central in Kunshan. We enjoyed very much the beautiful view from our room over the whole city. The staff is very friendly and we had the chance to store our bikes after a long bike ride through amazing Kundshan area.
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amand Wang
Guest User
Superior Scenic Double Bed Room With Cityscape View
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Super nice check in staff. Clean and luxury hotel.
Surprisingly she even upgrade my booking to a deluxe suite. Two thumbs up !
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amanda Wang
Chiu Kung
Superior Scenic Double Bed Room With Cityscape View
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Daisy Wu in front desk had very good service
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amand Wang
Noé S.
Superior Scenic Double Bed Room With Cityscape View
Stayed in Aug 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Oct 7, 2024
Room is big, spacious, and the view is most of the time really good (very tall building and the rooms are located from floor 29+).
The hotel does have a swimming pool but for the 1 month I was there, it was said to be on maintenance. I guess it won't open any time soon (seems like it's just abandoned, a pity). The gym is alright, enough for most workouts.
There is no washing machine available for free, you have to pay an extravagant amount to get your clothes washed.
Good point is, the hotel is located on top of a big mall. Food is very easily accessible thanks to that, I was so glad to live there after a long day at work.
Overall I would recommend that hotel!
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amanda Wang
joerg bluemel
Business Panoramic Room
Stayed in May 2024
Family
5 review
4.7/5
Amazing
Posted on Jun 18, 2024
Service and facilities excelent, clean environment
Breakfast was not 100% refilled.
Cups missing some fod not refilled during our breakfast time.
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amanda Wang
Kwai Heng
Superior Scenic Double Bed Room With Cityscape View
Stayed in Mar 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I was impressed with the front dest manager Daisy Wu whom gave a great help for my first stay in GE Summit Hotel. My highest command for her outstanding service. Thank you Daisy Wu.
Response from Property: Dear Guest,thank you for choosing our hotel.your good comments for dasiy is very import.looking forward to see you again.
Adiyant
Superior Scenic Double Bed Room With Cityscape View
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 21, 2024
been a regular here. If in Kunshan, look no further then this property!
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amanda Wang
Anonymous User
Superior Scenic Double Bed Room With Cityscape View
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Good food
Good location
Clean modern room
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amanda Wang
Wangxinghan666
Deluxe Panoramic Twin Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Very nice
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能在您入住期間為您帶來美好的入住體驗。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱。酒店致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
Yanjun
Superior Scenic Twin Room With Cityscape View
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Room is clean
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amanda Wang
Guest User
Golden Eagle Panoramic Room
Stayed in Mar 2023
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2023
Room condition is very good and clean. Hotel staffs are very kind and professional.
Response from Property: Dear guest, thank you for choosing Golden Eagle Summit Hotel Kunshan. We are very glad to hear from you that you have a good experience in our hotel. We are looking forward to welcoming you back in the future.
Guest User
Business Panoramic Room
Stayed in Jun 2023
Family
25 review
5.0/5
Outstanding
Posted on Jul 10, 2023
nice room and service, accept price
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能在您入住期間帶來美好的入住體驗。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱。酒店致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
Neko
Superior Scenic Double Bed Room With Cityscape View
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Good👍
Response from Property: Dear Guest:Thank you veru much for choosing Golden Eagle Summit Hotel Kunshan. also very honored to get your affirmation . we will take your encouragement to continue to move forward ,the hotel has accumulated rich experience in customer service since the opening of the hotel, let you feel at home is our goal,the hotel staff look forward to your visit again. I wish you all the best .Front office manager Amand Wang