Harper Kupang

Harper Kupang Reviews

Harper Kupang

Fatululi, Oebobo, Kupang, East Nusa Tenggara, 85111, IndonesiaView Hotel Details
Harper Kupang
Harper KupangHarper KupangHarper Kupang
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Harper Kupang Guest Reviews

4.7/5
Amazing
61 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(61)
Positive reviews(59)
Reviews with photos/video(9)
Friendly owner(4)
Negative reviews(1)
Larry Oilt
Superior Room
Stayed in Jun 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Our hotel of choice in Kupang: from the receptionists to the housekeeping and the restaurant staff, the level of service is outstanding. The rooms are always perfectly clean and everything is in working order. Great value for money
Response from Property: Dear Larry Oilt"Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!"Sincerely,Muh Aidil AdhaFront Office Manager
SoeTraveler
Superior Room
Stayed in Feb 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel still brand new and still in the soft opening period, that explained no 24 hours room service and short service time in some of the outlets but it’s was really good stayed, the staff was really helpful and informative specially the lady who help me during the check in time, really professional (sorry forgot to ask the name), the breakfast also really good with various option including some locals delicacies, definitely will be back again.
Response from Property: Dear Mr / Mrs"Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!"Sincerely,Muh Aidil AdhaFront Office Manager
Yohana
Deluxe Room
Stayed in Aug 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Sep 16, 2024
Located about 20 minutes drive from the airport, not much as of view to see from the hotel other than some land and rooftops (it is basically in the middle of the town). Breakfast was with many varieties but nothing was really special. Room was clean and comfortable bed. The hotel was newly built. When there was an event in the hotel you can hear the music noise quite late at night. Also other guests talking loudly right on the hallway so if you are light sleeper I have to warn you of those.
Response from Property: Dear YohanaThank you for taking the time to provide your review, helping us understand, react to, and resolve issues at the hotel to ensure all guests have a pleasant stay with us.The problem you are experiencing will be looked into, and we will do our best to resolve it.We hope you will give us another opportunity to demonstrate our service standards and look forward to welcoming you back in the future.Sincerely,Muh Aidil AdhaFront Office Manager
MD Tenzo
Superior Room
Stayed in Oct 2024
Booked for others
30 review
4.0/5
Very Good
Posted on Nov 22, 2024
Good hotel
Response from Property: Dear MD Tenzo"Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!"Sincerely,Muh Aidil AdhaFront Office Manager
Guest User
Superior Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Keep it up guys
Response from Property: "Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!"Sincerely,Muh Aidil AdhaFront Office Manager
Rovinus
Deluxe Room
Stayed in Sep 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The hotel room is very comfortable, 5 star facilities with a complete breakfast menu, very strategic location in the center of Kupang city... The service is also good.
Original TextTranslated by Google
6/16
Response from Property: Dear RovinusSalam hangat dari Harper Hotel Kupang.Terima kasih telah meluangkan waktu untuk membagikan pengalaman menginap Anda di hotel kami.Kami sangat senang mendengar bahwa Anda menikmati masa tinggal Anda bersama kami. Senang mengetahui bahwa layanan dan fasilitas yang kami sediakan telah memenuhi harapan Anda. Kami selalu berusaha memberikan pengalaman terbaik bagi para tamu, dan umpan balik positif dari Anda memotivasi kami untuk terus memberikan pelayanan yang prima.Jika Anda berencana untuk kembali, kami akan dengan senang hati menyambut Anda lagi. Jika Anda memiliki saran atau komentar tambahan, jangan ragu untuk menyampaikannya kepada kami.Kami berharap dapat segera menyambut Anda kembali di Harper Hotel Kupang.Salam hormat,Muh Aidil AdhaFront Office Manager
betty giri
Deluxe Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The hotel is very nice and comfortable too
Original TextTranslated by Google
Response from Property: Dear Betty GiriSalam hangat dari Harper Hotel Kupang.Terima kasih telah meluangkan waktu untuk membagikan pengalaman menginap Anda di hotel kami.Kami sangat senang mendengar bahwa Anda menikmati masa tinggal Anda bersama kami. Senang mengetahui bahwa layanan dan fasilitas yang kami sediakan telah memenuhi harapan Anda. Kami selalu berusaha memberikan pengalaman terbaik bagi para tamu, dan umpan balik positif dari Anda memotivasi kami untuk terus memberikan pelayanan yang prima.Jika Anda berencana untuk kembali, kami akan dengan senang hati menyambut Anda lagi. Jika Anda memiliki saran atau komentar tambahan, jangan ragu untuk menyampaikannya kepada kami.Kami berharap dapat segera menyambut Anda kembali di Harper Hotel Kupang.Salam hormat,Muh Aidil AdhaFront Office Manager
GÉRARD
Superior Room
Stayed in Jun 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 19, 2024
Really excellent hotel. Everything is perfect, from the price to the services. Recommended.
Original TextTranslated by Google
Response from Property: Dear Gerard"Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!"Sincerely,Muh Aidil AdhaFront Office Manager
Jefry
Superior Room
Stayed in May 2024
Business travelers
114 review
5.0/5
Outstanding
Posted on Jul 4, 2024
nice hotel… got a free room upgrade too.. it's really cool.. love it…
Original TextTranslated by Google
Response from Property: "Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!"Sincerely,Muh Aidil AdhaFront Office Manager
Aria
Superior Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The service is really great
Original TextTranslated by Google
Response from Property: "Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!"Sincerely,Muh Aidil AdhaFront Office Manager
Lia
Deluxe Room
Stayed in Nov 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Dec 23, 2024
The best
Original TextTranslated by Google
Response from Property: Dear LiaSalam hangat dari Harper Hotel Kupang.Terima kasih telah meluangkan waktu untuk membagikan pengalaman menginap Anda di hotel kami.Kami sangat senang mendengar bahwa Anda menikmati masa tinggal Anda bersama kami. Senang mengetahui bahwa layanan dan fasilitas yang kami sediakan telah memenuhi harapan Anda. Kami selalu berusaha memberikan pengalaman terbaik bagi para tamu, dan umpan balik positif dari Anda memotivasi kami untuk terus memberikan pelayanan yang prima.Jika Anda berencana untuk kembali, kami akan dengan senang hati menyambut Anda lagi. Jika Anda memiliki saran atau komentar tambahan, jangan ragu untuk menyampaikannya kepada kami.Kami berharap dapat segera menyambut Anda kembali di Harper Hotel Kupang.Salam hormat,Muh Aidil AdhaFront Office Manager
Lidjaya
Deluxe Pool Access
Stayed in Sep 2023
Business travelers
46 review
4.2/5
Very Good
Posted on Oct 11, 2023
OK place...service improved again...
Original TextTranslated by Google
Response from Property: Dear Lidjaya Warm greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very happy to hear that you enjoyed your stay at our hotel. Glad to know that our services and facilities meet your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue providing the best service. If you plan to visit again, we would be happy to welcome you back. If you have additional suggestions or comments, please feel free to let us know. We hope to welcome you back to Harper Hotel Kupang in the near future. Greetings, Asmungi Al Manan General Manager
Guest User
Stayed in Nov 2024
Other
3.0/5
Posted on Dec 30, 2024
Everything in the hotel was allright. The staff is friendly. The check-in was smooth and quick. The rooms are spacious and clean as well as the bathroom. The swimming pool is very special because it's on the roof. Breakfast is delicious with a big variety of food .
Guest User
Stayed in Oct 2024
Other
3.0/5
Posted on Nov 20, 2024
The building looks striking, a combination of gray and white with orange accents on the walls, the Harper by Aston hotel looks luxurious with tall black pillars, wood and granite ornaments adding to the impression of luxury, not far away you can see the Kupang Governor's office with a nice design. I was lucky, I got deluxe room facilities with direct access to polls without an online application, the drama process when checking in made me dizzy and made me feel tired, but the hotel kindly gave me a compliment in the form of fresh fruit, so my mood improved a little enjoyed lunch at the rustic bistro restaurant, many food menus were empty, tried the grilled ribs and rawon and duck with rica spices, served with salted egg, which I felt was quite suitable for this dish, the ribs were not too big and there were several pieces the bitter one, the duck is seasoned with rica, just enough, because there's not enough seasoning This hotel uses access, it is very comfortable, it helps guests maintain privacy, this time there are a limited number of rooms with deluxe facilities in general, there is a dispenser in the hallway, so that guests can self-service to fill up the water they run out of. soft palette nuances, brown wood colors dominate the room, using stone and white marble vanities, making the bathroom feel comfortable and luxurious Very impressed with the part of the room that uses Google Nest technology to communicate with receptions, restaurants, even to play songs via YouTube or Sportify, For smart TVs there is YouTube access but not with Neflix where you have to use an account. complete amenities, safe deposit box, and equipment for drinking companions. The air conditioner in the room was quite cold, as soon as the curtains were opened, we could see the fun activities in the swimming pool, the room was quite clean, although there were several parts of the wall above the mattress that were peeling off. We thought about working, discussing in the swimming pool area, while enjoying the night view, it was fun, it was a shame that at 7pm, the lights had been turned off, we decided to go for a walk, around the hotel which luckily there was a cafe still open, as well as a Transmart which was not far away. from the hotel. The breakfast choices are just ordinary, although there is a lot of variety. We hope that the Harper Hotel management pays more attention to the availability of food and drinks, considering that you have a very diverse and extraordinary restaurant menu, and always improves good communication between staff to reduce the risk of misunderstandings.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 30, 2024
I have a pleasant stay at Harper Kupang. When I first check in I i get a warm welcome from the security and bellman. They are very helpful with my lugangge, the receptionist was also friendly. I have a free upgrade from my original room superior to deluxe room. The room is clean and tbe google nest in tje room was very cool and unique. Defenitly wil be back soon