Vessel Hotel Kurashiki

Vessel Hotel Kurashiki Reviews

Vessel Hotel Kurashiki

1177-7 Matsushima, Kurashiki, JapanView Hotel Details
Vessel Hotel Kurashiki
Vessel Hotel KurashikiVessel Hotel KurashikiVessel Hotel Kurashiki
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Vessel Hotel Kurashiki Guest Reviews

4.3/5
Very Good
40 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All Reviews(40)
Positive reviews(39)
Reviews with photos/video(5)
Awesome stay(7)
Negative reviews(1)
Mink Suwithat
Double Room with Extra Bed Non smoking
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Nice and comfortable parking
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We look forward to seeing you soon on your next visit. ベッセルホテル倉敷 フロント
Touravelholic
Twin Room Non smoking
Stayed in Jun 2023
Business travelers
169 review
5.0/5
Outstanding
Posted on Jun 6, 2023
Nice room, good breakfast. Awesome amenities with free drink bar, Convenient location.
Response from Property: Thank you very much for staying with us the other day. All of our staff were delighted to read your kind words. We value the spirit of hospitality and intend to provide services that meet our customers' expectations. We will continue to pay close attention to cleanliness so that you can continue to enjoy an extraordinary world. We have a wide selection of amenities to meet your needs. We will continue to work hard to become a hotel that is chosen by many people. Please use our hotel again when you visit this area. Vessel Hotel Kurashiki Obara
CC
Twin Room with Extra Bed Non smoking
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Location is excellent Near too convenient stores Service of staff is good
Response from Property: Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We look forward to seeing you soon on your next visit. ベッセルホテル倉敷 フロント
Guest User
Double Room with Extra Bed Smoking
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 16, 2024
There aren't many hotels in Hiroshima, so it's a wise choice to choose this one! The hotel has its own parking lot, which is large and free. There is free coffee and beverages on the first floor. The room is relatively large and has basic facilities. The service is very good, and there are convenience stores, supermarkets and restaurants within walking distance. The price-performance ratio is really good!
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Response from Property: Thank you for staying at our hotel. I appreciate your appreciation for our employees. Our goal is to further improve the service. We will continue to promote better services in the future. We sincerely look forward to your next visit. ベッセルホテルashiki Nakanishi
Guest User
Twin Room Smoking
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 4, 2024
The breakfast was delicious and there were lots of shops nearby, so it was perfect! The amenities were also great!
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Response from Property: Thank you for staying at our hotel. We are very happy to receive so many compliments. Amenities such as toothbrushes, razors, and cotton swabs are not provided in the rooms, so they are available in the amenity box in the lobby. We prepare towels in the room for the number of adults, but for children who sleep with their parents, guests staying multiple nights, and other additional guests who need them, you can take them from the towel rack in the lobby. We are relieved to hear that you were able to use them sufficiently. We will not be satisfied with the current situation, and all of our staff will continue to aim for even greater heights, so we would appreciate your patronage, even if it is selfish. Thank you for posting during your busy schedule. We look forward to seeing you again. Vessel Hotel Kurashiki Front Desk Nakanishi
Double Room Non smoking
Stayed in Mar 2024
Friends
4 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The amenities were great and it was about a 15-minute walk to Nakasho Station, so it was convenient for going to Okayama Station or Kurashiki.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. Amenities such as toothbrushes, razors, and cotton swabs are not provided in the rooms, so they are available in the amenity box in the lobby. We provide towels in the room for the number of adults, but for children sleeping in the same bed, guests staying multiple nights, and other additional guests who need them, please take them from the towel rack in the lobby. I am relieved to hear that you were able to make full use of them. Thank you for taking the time to post your review despite your busy schedule. We look forward to seeing you again. Nakanishi, Front Desk, Vessel Hotel Kurashiki
おこのみ
Twin Room with Extra Bed Smoking
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
This time, my family of five stayed here. The hotel staff were very friendly, and they also provided a welcome drink and free breakfast for those under 18 years old who were sleeping with their parents. The location was great, so there were many shops nearby and we had no problems. All in all, we were very satisfied with the price, which was under 20,000 yen! We would like to stay again if we have the opportunity!
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Response from Property: Thank you very much for staying at Vessel Hotel Kurashiki and for your many compliments. Our hotel allows children under 18 to sleep in the same bed as their parents for free, so it is very popular with travelers and families. I was very happy to read that you would like to stay with us again. However, we will not become complacent and will continue to strive to provide even better service and hospitality, so we hope for your continued patronage. Thank you for your review. Nakanishi, Front Desk, Vessel Hotel Kurashiki
Guest User
Double Room-Smoking
Stayed in Jan 2024
Friends
16 review
4.2/5
Very Good
Posted on Jan 25, 2024
I was able to spend a relaxing time in a beautiful room. The shower had a good strength, so I was satisfied. I would like to use it again.
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Response from Property: Thank you very much for staying at Vessel Hotel Kurashiki. We are glad to hear that you had a relaxing time during your stay. We are also very happy to hear that you will continue to use our hotel in the future. We are committed to creating a better environment based on the feedback we receive from our customers, so if you have any opinions, please feel free to let us know. Thank you for taking the time out of your busy schedule to post. We look forward to welcoming you back again. Vessel Hotel Kurashiki Front
mowmowtraveler
Double Room Non smoking
Stayed in Sep 2023
Family
1 review
3.7/5
Posted on Oct 7, 2023
I chose this place because it was welcoming to families with children. It was unusual for the amenities to include diapers and diaper bins, so I was grateful. However, I had researched the amenity information in advance, so I asked for it, but there was no specific guidance given even if I was carrying a child at check-in, so I wonder if they don't proactively communicate this information. That's what I felt. I thought it would be nice if the breakfast lineup had items that were easier for younger children to eat (plain cornflakes, fruits like bananas, hash browns, etc.). The children also enjoyed the recommended Hiruzen milk and yogurt. Regarding the location, there is a supermarket and a baby goods store across the road, and there are many restaurants nearby, so I felt safe even with children.
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Response from Property: Thank you for choosing our hotel from among the many hotels available. Thank you for your evaluation of our staff. We will do our best to provide the best hospitality to our customers. We will continue to pay close attention to cleanliness and maintain our facilities so that everyone can enjoy an extraordinary world. We have a wide range of amenities to meet your needs. In addition, for breakfast, we offer a menu that uses seasonal ingredients from local ingredients. We will continue to work hard to become a hotel that is chosen by many customers. We look forward to your next visit. Vessel Hotel Kurashiki Ohara
axuyousan
Double Room-Smoking
Stayed in Nov 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Feb 12, 2024
It's pretty good for an inn in a small place, a little far from the station
Original TextTranslated by Google
Response from Property: Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from Japan hotels. I appreciate your appreciation for our employees. Our goal is to further improve the service. We will continue to promote better services in the future. We sincerely look forward to your next visit. ベッセルホテルashiki Nakanishi
Guest User
Twin Room Smoking
Stayed in Aug 2023
Family
2 review
2.5/5
Posted on Aug 18, 2023
I had stayed at Vessel Hotel in another area and liked it because it had a lot of rental items for children, so I chose this hotel for Kurashiki as well. There were supermarkets and pubs nearby, so it was very convenient. The room was old, but the bed was clean. The problem was the room type, and I was given a different type of room than the one I had booked. When I checked with the front desk, they told me there was a mistake and they changed me to the correct type of room, but the air conditioner started leaking water in my new room shortly after I moved in. When I told the front desk, they asked me to move to another room. I had to be moved many times even though I didn't have any problems, and it was tough moving with two children, including an infant who can't walk yet. I had a lot of luggage, but there was no help in moving my luggage. I liked Vessel Hotel, but the service was disappointing. The image of Kurashiki has also deteriorated. I don't think I will use it anymore.
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Response from Property: Thank you very much for staying at our hotel. We would also like to thank you for choosing our hotel out of many hotels. We take your comments regarding customer service very seriously. We sincerely apologize for any inconvenience this may have caused to our customers. We will provide guidance again to prevent this from happening again in the future. We apologize for not being able to meet your expectations, although we took great care in cleaning the property. In the future, we will thoroughly conduct inspections and confirmations after cleaning. We apologize for making you feel disappointed despite your high expectations. We will continue to work hard every day to provide comfortable services and facilities from the customer's perspective, and we look forward to your continued patronage. We will take your opinions seriously and strive to improve our services. Thank you for your continued patronage. Vessel Hotel Kurashiki Manager Yamamoto
Guest User
Double Room-Smoking
Stayed in Apr 2024
Family
2 review
4.5/5
Great
Posted on Apr 7, 2024
There was a wonderful consideration
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Response from Property: Thank you very much for staying at our hotel. We would also like to express our sincere gratitude for your kind words. We will continue to work hard without relying on the words you have given us this time, so we hope you will continue to patronize Vessel Hotel Kurashiki. Thank you very much for posting your review despite your busy schedule. Nakanishi, Front Desk, Vessel Hotel Kurashiki
Guest User
Twin Room Smoking
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on Feb 24, 2024
Convenient location, new and clean
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. I appreciate your appreciation for our employees. Our goal is to further improve the service. We look forward to seeing you soon on your next visit. ベッセルホテルashiki Nakanishi
Guest User
Twin Room with Extra Bed Non smoking
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 26, 2023
The bed was spacious and the food was delicious.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. The breakfast that you praised is based on the characteristics of Okayama and Kurashiki, and is offered free of charge to guests staying at the hotel, with a focus on Japanese and Western cuisine, as well as a daily menu and a variety of desserts. We value the spirit of hospitality and intend to provide services that meet our customers' expectations. We will continue to pay close attention to cleanliness so that we can continue to satisfy everyone. We look forward to welcoming you again. Vessel Hotel Kurashiki Nakanishi
Zhang
Double Room with Extra Bed Non smoking
Stayed in Apr 2024
Friends
1 review
4.0/5
Very Good
Posted on Apr 16, 2024
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