To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(74)
Positive reviews(29)
Reviews with photos/video(9)
Friendly owner(9)
Relaxing hot springs(8)
Awesome rooms(7)
Awesome stay(5)
Tasty food(5)
Guest User
Standard Room, Main Building (Non Smoking)
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
good hotel and good food
Guest User
Main Building Standard Japanese Semi Western-Style
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Needless to say, the hot spring is great. The alpine botanical garden not far from the hotel has pleasant scenery. It's just that we discovered it too late and didn't have time to walk around.
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Guest User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 26, 2024
A very satisfying trip, especially the buffet with a wide variety of Chinese and foreign food. The hot springs and Japanese cultural performances in the hotel are also very attractive.
Hygiene: Clean
Environment: Beautiful
Service: Good attitude
Facilities: Complete
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Louise_JYJY
Japanese Deluxe Room Non-Smoking
Stayed in Jul 2024
Family
25 review
4.7/5
Amazing
Posted on Jul 6, 2024
This year marks the 60th anniversary of the opening of Sakurai Hotel. My mother was having her birthday when I checked in, so the hotel thoughtfully gave me a gift - commemorative sake for the 60th anniversary of the opening.
The hot spring bath is very large, and the changing rooms and rest areas are very new, but unlike ordinary Japanese hot spring hotels, men and women can switch at different time periods to experience different hot springs, which is a bit regrettable.
Although there is a shuttle bus from the hotel to the central area of Kusatsu Onsen, it takes about 15 minutes to walk there, and it is basically a slope, so it will be a bit hard to come back. It also takes about 15 minutes to run from the hotel to Nishi-no-Kawahara Onsen.
The hotel's souvenir shop is very large, and basically all souvenirs can be bought, so there is no need to buy them in the hot spring street.
The guest room facilities are a bit old, and there is no USB charging port, which is a bit troublesome.
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BON970
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Apr 2024
Travel with friends
93 review
4.5/5
Great
Posted on Apr 24, 2024
We stayed in Kusatsu for two nights. One night we chose Konoha. The other night we chose Sakurai. It was completely different from Konoha. I didn’t expect that such a large hotel would have someone to introduce the hotel facilities and lead us into the room. The room was super large, beyond imagination. It should be the largest Japanese-style room I have stayed in so far. The drum performance in the evening was a bonus. The buffet was exquisite. The amazake in the welcome drink was so delicious. We arrived at 12 noon and went out for a walk. We returned to the hotel at 16:00 and the amazake was gone and there was no restock. When we checked out, the service staff also took the initiative to help with the luggage. If you like small and exquisite, you can choose Konoha. If you like lively, Sakurai is a good choice
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6/20
f a n n y
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The front desk service, room facilities, and indoor and outdoor hot spring pools are all very good, but the dining room is a bit behind the hotel environment.
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cyshchen
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Mar 2024
Family
42 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Very satisfied. The room is super big and Japanese style. The buffet is not as good as expected. Hot spring is very good
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Enjoy NS
Annex Building Sukiya-style Japanese-style Room -Non Smoking
Stayed in Feb 2024
Couples
17 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Big hotel. The rooms are very spacious. The onsen has large outside and inside ponds. There is a lot of buffet food. I like the evening food: sushi, raw fish on rice, sashimi, shabu, very fresh and delicious. The most delicious Mont Blanc cake I've ever eaten. Impressed with the view and service There is a tourist attraction shuttle and bus station, a ski slope, and a very large hotel souvenir shop.
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6/10
Guest User
Japanese Twin Room, Main Building (7.5 Tatami-Mats, Non Smoking)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The waiter has a very good attitude and is very professional. He speaks English very fluently and is very friendly. The room is very clean and hygienic. The hot spring is very good. I will definitely go there again next time👍
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Danhuaqiu
Annex Building Sukiya-style Japanese-style Room -Non Smoking
Stayed in Dec 2023
Family
21 review
5.0/5
Outstanding
Posted on Jan 21, 2024
The hotel is very beautiful, large and clean, the performances are also good, the buffet is okay, the curry rice and orange juice are good
The disadvantage is that it is a bit far away from the central attraction. I couldn't find the shuttle bus. It takes 10 minutes to walk there.
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Guest User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in May 2024
Business travelers
150 review
5.0/5
Outstanding
Posted on May 10, 2024
Clean and tidy. The surrounding environment is also very good. The service is warm and thoughtful.
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Guest User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The room is very spacious, comfortable and clean. The receptionist is friendly and helpful in answering questions. Highly recommend to stay.
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Guest User
Annex Building Sukiya-style Japanese-style Room -Non Smoking
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 5, 2024
The room was very hot in April and needed to open the window for ventilation.
There were not many people in the hot springs, and they were occasionally reserved.
The buffet in the evening was delicious and the breakfast was also ok.
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Guest User
Japanese-Style Room with Open Air Bath - Non-Smoking
Stayed in Mar 2024
Family
6 review
4.0/5
Very Good
Posted on Mar 7, 2024
There is a hotel shuttle bus to and from Yubata attractions, and the hotel buffet dinner has many food options👍
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Guest User
Standard Room, Main Building (Non Smoking)
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 22, 2024
I stayed here for two nights in mid-February. The room is large enough to accommodate a family of four. The breakfast is abundant and the hot springs are great. I will book more on trip.com if I have the opportunity.