To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(64)
Positive reviews(23)
Reviews with photos/video(3)
Clean and tidy(8)
Great service(8)
Great location(6)
Negative reviews(1)
Megan
Standard Twin Room
Stayed in Dec 2023
Family
23 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Went with my mom and had a great trip. The hotel is pretty discretely tucked away, but very close to the bus stop. The room is a good size and comfortable winter coat was provided for those going out to an onsen. They even had heated blankets!
Theerawat
Economy Double Room-Non-Smoking
Stayed in Jan 2024
Solo travelers
48 review
5.0/5
Outstanding
Posted on Mar 2, 2024
very nice not close to bus station and Futabaya
Guest User
Standard Triple Room
Stayed in Jan 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 25, 2023
Simple is the best ! The location, price and service are great, no need to think about . If I visit again , Kusatsu Onsen Futabaya for sure will be my first choice ! 😉
Kan
Standard Semi Double Room
Stayed in Nov 2023
Couples
9 review
5.0/5
Outstanding
Posted on Dec 18, 2023
goood indeed
Guest User
Double Room
Stayed in Jul 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 18, 2023
Good place to stay
Ouerlvxingdedou
Standard Quadruple Room
Stayed in Oct 2024
Other
44 review
4.8/5
Amazing
Posted on Oct 27, 2024
The hotel is conveniently located to the scenic area. Although we only used the three paid hot springs in the hot spring town, the hotel itself also provides two private hot spring spaces for use.
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カ
Standard Triple Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
It was clean and the staff were very helpful.
Parking was also available, which was very helpful.
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Chri1979
Standard Double Room
Stayed in Sep 2024
Couples
10 review
4.7/5
Amazing
Posted on Sep 18, 2024
Excellent structure in the city center, clean and of a certain charm.
Only the bathrooms in the room would deserve a modernization.
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Guest User
Standard Twin Room
Stayed in Jul 2024
Couples
3 review
3.7/5
Posted on Jul 28, 2024
The hotel is close to the Yubatake, the inside was clean, and the service was very good. The room has a shower unit, but the water pressure is weak, so I recommend the private bath in the hotel. The water is a little hot, but the Refa shower bed and Dyson hair dryer are good, which is great for women. There are also amenities such as shampoo and hair care products, makeup remover, and lotion. There is a free space where you can drink water and barley tea at night and coffee in the morning. There is also a microwave there, which you can use freely.
The front door is locked at 11pm, but they give you the key to the front door, so you can come and go as you like. Yukata, towels, and a basket bag are provided in the room. For smokers, smoking is prohibited inside the building, and there is a smoking space along the road in front of the hotel.
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Karuizawa
Standard Semi-Double Room
Stayed in Jun 2024
Business travelers
36 review
4.7/5
Amazing
Posted on Jun 16, 2024
When I go on a business trip to Kusatsu, I always use this hotel. It has two hot springs that can be used as private rooms.
The downside is that when there are a lot of guests, the hot springs overlap in time, making it difficult to use.
And the hot spring water is too hot. It would be great if they lowered the temperature a little!!
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Shearer54
Standard Double Room
Stayed in May 2024
Family
16 review
4.0/5
Very Good
Posted on May 10, 2024
Good location, good rooms, but the place is a little small. Few amenities
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Guest User
Double Room-Non-Smoking
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Quiet and comfortable, it feels great. Can you stay here again next time, housekeeper? The guy was nice, I just casually asked if he could take me to the bus station because my luggage was heavy and hard to push ~
I didn’t expect that he actually agreed to my request, which made me feel very warm.
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Yuiiii
Standard Quadruple Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The rooms are ok, the service is good, the staff speaks English very well, I recommend it.
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ちゃまお
Double Room-Non-Smoking
Stayed in Oct 2023
Family
2 review
3.5/5
Posted on Oct 25, 2023
The staff were very courteous.
He was very helpful in telling me about hot springs and restaurants in the area.
The room was clean, but perhaps due to the location, the room we stayed in didn't get much sunlight and was dark even in the morning, which was a bit disappointing. It seems that my parents' room was sunny.
Since the price is reasonable, I think that's what it is.
thank you very much.
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CK sin
Double Room
Stayed in Sep 2023
Solo travelers
23 review
4.0/5
Very Good
Posted on Oct 30, 2023
Kusatsu Onsen is a place worth visiting. It takes about five minutes to walk from the hotel. The location is convenient. I will choose it next time.