To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(8)
Positive reviews(7)
Reviews with photos/video(3)
RunAlong
3 Bedroom Yotei Premier Residence
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 13, 2024
My experience at The Terrace Niseko was outstanding! The property is stunning, with spacious, modern apartments offering breathtaking views of the mountains. Everything was impeccably clean, and the amenities were top-notch, perfect for a relaxing getaway .
What truly made my stay unforgettable was the exceptional staff. They went above and beyond to make sure everything was perfect, from assisting with ski rentals and transportation to providing great local recommendations. Their warmth, professionalism, and attention to detail made me feel genuinely welcome.
I highly recommend The Terrace Niseko for anyone looking for luxury, comfort, and world-class service in Niseko. Can't wait to return!
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Response from Property: Dear RunAlong,Thank you for sharing such a fantastic review of your stay at Terrazze Niseko! We’re thrilled to hear that you enjoyed the stunning property, spacious apartments, and breathtaking mountain views.It’s wonderful to know that our team’s exceptional service made your stay truly memorable. We strive to offer luxury, comfort, and world-class service, and we’re so glad it left a lasting impression on you.We can’t wait to welcome you back for another unforgettable visit!
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Linwq
2 Bedroom Yotei Premier Residence
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Enjoyed the excellent view of Mount Yotei from our spacious 2 bedroom apartment. It's nice and cozy with heated flooring and the kids loved the bathtub! Location wise it's just a short walk to the main street, and along the way there are restaurants available for choosing. Shoutout to staff Dylan, Georgia, Andrew, Mookda and Arthur for their warm hospitality and help during our stay! Would stay again in future 🙌
Response from Property: Dear Linwq,Thank you for sharing your wonderful experience at Terrazze! We’re thrilled to hear you enjoyed the breathtaking view of Mount Yotei, the cozy apartment with heated flooring, and the bathtub that your kids loved.Your kind words about Dylan, Georgia, Andrew, Mookda, and Arthur mean so much to us—they will be delighted to know their hospitality made your stay even more special.We look forward to welcoming you back for another memorable visit in the future!
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Guest User
One-Bedroom Suite
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The room is big and the hygiene is very good
You can also see Mount Yotei
Very comfortable stay
Hotel staff service attitude is very good
Introduced many scenic spots to us
Well worth staying
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your lovely review of Terrazze! We’re delighted to hear that you enjoyed the spacious room, excellent hygiene, and the attentive service from our team. It’s wonderful to know they provided helpful recommendations to enhance your stay.We’re so glad you had a comfortable and enjoyable visit. We look forward to welcoming you back again soon!
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Liezl M
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Dec 4, 2024
We’ve been here on Nov 29-Dec 2, 2024 for a family vacation. Good thing it snowed a few days before we arrive, so we got a taste of snow and a ride to a lift. Terraze Niseko is perfect for such type of vacation. We booked the 3 bedroom unit with a very spacious living room, dining and open kitchen with a perfect view of Mt. Yotei. The view alone is worth the price. Plus the very accommodating staff, Ryo, Ryan, Luke and Chris. You really made us feel at home. Thank you!
Response from Property: Dear PamilyaLagalag, Thank you for sharing your wonderful experience at Terrazze Niseko! We’re thrilled to hear that your family vacation was memorable and that the view of Mt. Yotei added to the enjoyment of your stay. It’s fantastic to know that our team, including Ryo, Ryan, Luke, and Chris, were able to make you feel at home. We truly appreciate your kind words and hope to welcome you back for another unforgettable stay!
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Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Jan 21, 2025
Amazing unit, Modern warm, clean & comfortable. The major factor during our stay was how obliging the check in staff were, the boys and Ariana could not do enough for you. We were transported daily to and from various parts of the resort, each day.
383brittagm
Stayed in Dec 2023
Travel with friends
5.0/5
Outstanding
Posted on Dec 23, 2023
We stayed for 4 nights and it was PERFECT! The staff is honestly what made our visit 5 stars from Dylon & Sarah welcoming us at check in to Louis & Fletcher driving us to & from the mountain each day and finally, Arthur & Jordie helping us coordinate our luggage shipment!
Response from Property: Dear 383brittagm, Thank you so much for taking the time to share your positive experience at Terrazze. We are delighted to hear that you had a wonderful stay with us. At Terrazze, our goal is to provide exceptional service and create memorable experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to Terrazze in the future. Once again, thank you for choosing Terrazze for your stay, and we can't wait to have the pleasure of serving you again.
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Joanne S
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 28, 2023
Family of 4. Fantastic local accommodation, excellent facilities, lots of storage space for our ski clothes, easy access drying room. Has a red shuttle bus stop right out the front which takes you to the mountain or you can ring and ask reception to pick you up. We absolutely loved it and will be booking again.
Response from Property: Dear E2073IMjoannes, Thank you so much for taking the time to share your positive experience at Terrazze. We are delighted to hear that you had a wonderful stay with us. At Terrazze, our goal is to provide exceptional service and create memorable experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to Terrazze in the future. Once again, thank you for choosing Terrazze for your stay, and we can't wait to have the pleasure of serving you again.