Midtown Niseko Reviews

Great Customer service! Lovely Staffs, met our friendly Kababayan a Filipina. Kudos!

The room’s quite small but full services, clean and minimal style.. Staffs are well speak in English.

Extended my stay here! Didn’t get to try the free breakfast that came along with the room but will definitely check it out the next time I return :)

The hotel is beyond our expectations. Though the location is not as midtown as the name might suggest, it is only a short drive to downtown. Front-desk staff are helpful. The room is clean and aptly decorated. A water heater in a shower room is easy to work with. USB sockets are abundant. We are surprised to see a common kitchen available for hotel guests. I guessed many people would want to cook their own food during the snow-peak season. Not sure about the room price during Winter but the rate we got in Autumn is very reasonable. We would love to stay here again on our next visit to Niseko.

The cleaning personnels are more polite than the front desk. I seldom write bad reviews but we had a bad experience with this hotel

Staff are family & helpful. Have store room to place your skiing equipments at the ground floor, which near car park & shuttle bus. Common room r fully equipped, u can easily make a male. But room size is a bit small

Nice compact hotel with sufficient facilities. Recommended

Great stay, good location, nice gym, breakfast is alright. Not many people during my stay in mid march.

they provided frequent shuttle going between Hirafu and Hanazono, free transfer to Hirafu Welcome Centre after checkout for me to take ski bus, English speaking front desk staff with friendly attitude, well furnished room with convenient access to common room (pantry) on each floor; the down side is not many restaurants nearby and they close pretty early, though convenient stores is just around the corner. One more surprise - the Niseko International Clinic which provides orthopaedic care to my wife for attending a knee injury is just opposite to the hotel!

Very good location, shuttle service, room arranged perfectly, clean, has common room.

A very bad hotel. I have never reviewed a hotel like this. Although I checked the reviews, the location of the hotel is not in a ski center like Hirafu, but the review said that it is not far from Hirafu and the surrounding facilities are also good. At the same time, this hotel is also It was placed at the top of the hotel recommendation by Ctrip, so I booked it. When I arrived, I found that the room was very small and completely different from the look and feel in the pictures. Although it looked like it was not a high-end hotel, it was at least a Leisure hotel. It also had three stars, but the actual facilities were not like those of a youth hostel. The difference was that the bed was a spring bed and the hot water kettle was broken. In the winter, I wanted to leave the hotel early for this reason, but I had no choice but to prepay the room fee. But when I was about to go to bed at night, something even more outrageous happened. First, I found two hairs on the pillow. I opened the quilt and found blood stains on the sheets, so I urgently contacted Ctrip. Ctrip called the hotel's customer service number, but no one answered. It was already 10:30 in the evening, so I could only endure it and squeezed into a 0.8-meter bed with my mother. Both of us stayed awake all night. In the morning, Ctrip's housekeeper contacted the hotel for help. After waiting for a long time, he said that the reservation department would not open until ten o'clock. So our family stayed in the hotel and waited for the matter to be resolved. At almost eleven o'clock, the hotel people finally came over to check. The blood-stained sheets were later taken away and I said sorry and said I would contact GM to solve the problem. I also asked to check out early because the health and safety of this hotel was really bad. I contacted Ctrip and got a reply from Ctrip saying that the hotel said it had been taken away. My bed sheets were replaced with new ones, but the fact is that no service staff showed up again after that. Out of not wanting to waste time and the Chinese people's self-esteem being treated like this, I quickly packed my luggage and booked Sapporo after no proper reply. I went to the front desk to check out the hotel with my train tickets and luggage at 12 o'clock and contacted Ctrip. I hope to contact the hotel to arrange compensation according to the contract. The hotel has refused without reason and is still waiting for Ctrip to handle it.

There is a circular shuttle bus at the door to Hanazono Ski Resort and Hirafu Ski Resort, which runs every 20 minutes. It is very convenient. When you check in, you can reserve a hotel bus to take you to the Hirafu Welcome Center. The radiator is very powerful. Washed socks and other items were basically dry the next morning. The accommodation conditions are about normal, and the bathtub is slightly small. It is quite convenient to have a dining area equipped with a microwave, and the ski equipment can be placed directly in the storage room on the first floor. The hotel does not provide bottled water, only two bottles of welcome water are provided on the day of check-in. It is a 20-minute walk from Hirafu Commercial Center. We turned right and walked for five minutes to buy bento at 711. There is a Hong Kong-style hot pot next door to 711, which is said to be good.

The room is clean but a bit small

The accommodation room is excellent and the bed is great! There is a dining room on each floor, where you can eat, drink and chat with friends!