Setsu Niseko Reviews

After learning that we were on a trip to celebrate our engagement, the hotel was very kind in providing some extra snacks to liven up the mood. Staff were very fluent in English and able to clearly explain guidelines on the use of the hotel's onsen and give a succint and easy to understand introduction on the hotel directory and services available upon check in. Thank you for the wonderful stay!

Very nice hotel but expensive given the overall experience. Toilet was cold and heating wasn't working too well.

It is a great hotel and the staffs are all so helpful and friendly. My 1st time staying here and totally love it. Breakfast are really great!! Hotel provide free private pickup & drop off service. It’s so convenient to shop & eating around as well. Rrecommend this hotel to anyone who plan to come and visit Niseko!

Top-notch service with free private pickup service to and fro from the welcome centre to the hotel.

We loved our stay here. It is definitely one of the better hotels for us to be looking at again next time.

fantastic hotel and made our trip to niseko perfect. Staff are super friendly and international

very clean and tidy!!!! will recommend it to everyone else!!

Love this hotel from the moment I stepped in, gorgeous ambience, great service at reception! Room is expensive for one person stay but worth every penny. Regardless how long your stay is, one room entitled to one time free usage of private onsen (after that is charged) for 45mins. There is free public onsen beside it. Yoga classes are available for sign up for fee. Ski shop Rhythm and Afuri ramen looks great but I didn’t get a chance to visit. Ski storage available but not practical esp for those who rent, as you need to carry the heavy equipment back and forth from ski base to hotel (10min up-downhill walk or take free shuttle). Apt style hotel is well equipped with fridge, microwave, sink, washing machine-dryer, dishwashing machine. Breakfast is great! Toilet and room is spacious and bed is good. I would return!!! Best recommended for families esp those with mix interest besides ski/snowboard. Near to street side restaurants, Lawson is across.

Brand new amazing hotel near hirafu

Clean and Modern with Good Onset however Limited Breakfast

Comfortable. Very convenient to the ski resort. The room facilities are as comfortable as home, and the hot spring is just right. The girls at the breakfast coffee bar have sweet smiles, and the overall waiters are pretty good looking. The food mainly caters to foreigners, and those who are familiar with the local Japanese taste should find it average. The price should be tripled.

You can see Mt. Yotei from the room. There is a supermarket and a ramen shop downstairs. It is a few minutes' walk to the cross street, which is very convenient for eating and shopping. The shuttle bus to the ski resort runs every 20 minutes, which is very convenient. It also comes with ski equipment rental, which is perfect. The room is fully equipped with refrigerators, washing machines, microwave ovens and induction cookers.

The location of the hotel is very convenient, with a convenience store opposite. Cross Street is nearby.  Non-stop Hirafu Ski Resort shuttle bus from 8 to 10 am. It is located next to the ski locker. There is also a shuttle bus at the gate that runs to Hanazono every half hour. Basically, all room models include breakfast. Breakfast is delicious and is very loose between 7am and 11am. Onsen closing time is 12 o'clock, so you have a lot of time after skiing. Although the canal is not very big, it has a frozen pool and a covered open-air hot spring. Booking a room will include a ski locker. There is also a rental store Rhythm next to the hotel. The products are well-equipped and very good. As for the room, one room and one tatami can accommodate four people. The room is equipped with cooking utensils and a small amount of seasonings. Very suitable for a large and small family. 

There is a Chinese front desk, which is good. The hotel bus is also very convenient to go to the ski resort or bus station. The hygiene is also very good. The service is also good. The breakfast is great