Sage Hill Inn & Spa

The place was perfect. It was our anniversary trip and this is where we stayed. The place was just what we expected. We stayed at one of the Oaks lodge and it was perfect. The dinner was so well cooked and so good. If you want some R&R or someplace romantic to go to this is it. The people who worked there were so nice and helpful.

We recently stayed 4 nites in a Casita, and while there was much to enjoy (the scenery, friendly staff, great spa), there were negatives. This included the food, lack of basic maintenance and fluctuating room rate. We're not foodies however we know when a meal is poorly prepared. Sage Hills website describes their food is devised by "a team of chefs," "vegetables from their own garden which enables them to deliver incredible quality from the hill country," and that they serve close to "100% farm to table ingredients." This is an exaggeration. Each nite, the restaurant offers roasted garden vegetables that are over cooked, soggy and at room temp--some of the broccoli had yellow spots. The lemon feta quinoa was clumped together and chilled---our server said the chef was trying it this way. Harissa chicken had a great flavor but was dry and braised beef on top of mashed potatoes with lots of broth---was really a soup. I make cheesecake and theirs had a crust that was so thick and hard that it required a serrated knife to cut it. The best thing on the menu was the sorbet. The breakfast "tray of house baked goods" consisted of small muffins (poss baked) and store bought bagels, slices of bread. As far as beginning your day "with a glass of fresh OJ, there was none. The OJ is purchased in a plastic, gallon jug. There were constant flies in dining room and on next to last day they were all over the breakfast food and fruit flies were enjoying the fresh fruit bowl. The ONLY reason we paid for an expensive Casita and not a suite was bc we wanted a private hot tub for my husband's back pain. The control panel was old, cracked, illegible and temp was set on Celsius, not Fahrenheit---water was scalding. I looked at 2 next door vacant Casitas and one's panel was broken worse than ours and another had a new panel. Management quickly ordered/installed new panel so our tub worked for 2 nites, then stopped again due to "possible problem with breaker." Out or 4 nites, we were only able to use tub for 2 nites---management gave us a small credit on our bill. They seem surprised that hot tub wasn't working which tells me this wasn't the truth/ maintenance is poor. On the deck, the umbrella was torn, broken, inoperable, white table was filthy, lounge chairs were stained all over. The yard game area was sad looking. Pickleball courts looked great and would have been nice, except we paid for other amenities, not pickle ball. When I booked the Casita, I was emailed a statement re: our total and I saw that we were charged a different rate for each nite---prices ranged from $486-669 plus fees. I could kick myself for naively assuming that the Inn must have been crowded, it was beginning of busy summer season and perhaps rooms were going for a premium. At check out my husband inquired about the different nicely rates and was told that the rates fluctuate. My husband has traveled extensively for work and has never had this happen except dur

We had a great time staying at the Sage Hill Inn and Spa. The property is beautiful, dinner was fantastic, and staff was very friendly. My wife and I were in desperate need of some R&R and this was the perfect place. We will certainly be returning

Most wonderful set up! We loved every minute of our stay: Alex the chef is excellent, Brad the manager made us feel ant home and Laurel the therapist gave us a really good massage. The service was lovely and we look forward to many returns. Highly recommend!

Beautiful location, peaceful, great pickle ball courts with free racquet and ball use. You can also get a private lesson. Friendly and helpful staff, We stayed in the Porter Room which was just lovely. A very special place. Food was nice a simple. There are five or so hiking trails well marked. fire pits, Great place to rent out for a wedding.

There's lots to love about SH, beginning with the land itself. It is rugged beauty at its best. Kudos to the owners for making this a true Hill County ranch experience. Then there's the staff: helpful, knowledgeable, attentive. There was a fair amount of miss communication but there was never anything but a best effort. The dinner was surprisingly good and ample. We stayed in a cottage and it was clean and efficient. Thus far, all as advertised. BUT, it all ends there. We walked in for dinner promptly at 6 and were not served for almost a full hour, this despite telling our server that we had booked the "lover's cove" to watch the sunset. We had to shove our food down, race down the trail to catch the sunset. We were told, follow the path and turn left. You can't miss it. Well, we did, as following instructions put us on an overlook of the creek bed. It took a phone call, and more vague instructions before we found the structure (little more than a lean to with a dusty, dirty pillows to sit upon. The wine was there, but no cheese board as had been promised. We barely made the sunset to celebrate my spouse's 60th. We went to open the wine, and no cork screw. We did eat the cobbler which ha been hastily put into boxes for us as we raced from the dinning hall. All that would have probably been fine, but when we returned to the room to discover that the TV only had a hand full of apps tied to Apple TV -- and that was all there was -- we had had enough. For a place that pitches itself as high end, and charges as if it is, SH is not on point. I suspect part of it stems from poor management choices trying to save a nickel here and a nickel there. For example, there's a lovely spread for breakfast -- but they up charge for an egg. Really? Why not have your chef there to make whatever anyone desires? SH wants to be something special. But, alas, it was a ways to go. I will say, much to my surprise, that management provided a refund. But, what we wanted was the experience, not the refund.

Don't book. They will cancel your reservation without giving you a choice and then keep your money for months. I had to dispute the amount with my credit card company to get the money back. A ruined vacation and a logistical nightmare to get money back. Stay away!

Excellent customer service, fresh menu items and the relaxing atmosphere make this one of the best kept secrets in the surrounding Austin area. Management and staff are professional, friendly and very responsive. Massage therapists are top notch. Comfy accommodations in an authentic hill county, chilled atmosphere make for an exceptional combination that is difficult to find.

Enjoyed the beauty and peace and quiet of the property. We were graced with a variety of wildflowers as we walked the longest trail. The gas powered fire pits are attractive and reliable. The food is convenient and service was pleasant. I'd give the taste of the food 4 of 5 stars, but we'd still come again because of the total experience.