R&B Hotel Kyotoeki Hachijo-Guchi Reviews
R&B Hotel Kyotoeki Hachijo-Guchi
41-1 Higashikujo Kamitonodacho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8002, JapanView Hotel Details
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R&B Hotel Kyotoeki Hachijo-Guchi Guest Reviews
3.9/5
Good
85 review
Verified reviewsLocation4.0
Amenities3.9
Service3.8
Cleanliness3.9
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All reviews(85)
Positive reviews(16)
Negative reviews(2)
Guest User
Single Non-Smoking
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Aug 20, 2024
It was already early in the morning when you arrived. You had to ring the doorbell at the door, talk to the front desk to check in, and state the name of the person who made the reservation. Then the door opened remotely. There was a very friendly entrance hall. There were sterilized pajamas, small packages of toiletries, toothbrushes and toothpaste next to the front desk. You can pick it up yourself. The room is small and exquisite, clean and tidy. Although the majong is small, it has all the necessary features and is very quiet. A very comfortable stay.
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Guest User
Smoking Single
Stayed in Jul 2024
Family
9 review
Outstanding
Posted on Jul 28, 2024
The location of the hotel is very convenient, very close to Dongdu Station, and there is a large supermarket next to it. The room was also very quiet and clean, highly recommended.
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たかな
Single Non-Smoking
Stayed in Jul 2024
Family
1 review
Posted on Jul 7, 2024
The futon smelled like sweat and was damp, so I couldn't sleep. I wonder if it was just a coincidence?
Even after I made a reservation and showed the confirmation screen, the reservation wasn't taken. I don't know if it was a mistake by trip.com or the hotel. In the end, I was glad that they managed to let me stay even though it was crowded.
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Response from Property: Thank you for using R&B Hotel Kyoto Station Hachijoguchi. We are very sorry for the inconvenience caused when your reservation was not found upon check-in. Due to a problem with the hotel's system, your reservation was not reflected properly. We have corrected this so that a similar incident will not occur again. We are also very sorry that the futon had an unpleasant odor. We will strengthen our inspections during cleaning. We are ashamed that we were unable to meet your expectations despite your kind stay with us. We take your feedback seriously and intend to work hard to improve in the future. We would be happy if you would use our hotel again if there is an opportunity to make up for it. We look forward to welcoming you again. Manager Harada
Guest User
Single Non-Smoking
Stayed in Jun 2024
Family
6 review
Great
Posted on Jul 1, 2024
great location, nice staff and decent breakfast
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Response from Property: Thank you very much for using our hotel. We are pleased to receive your kind words about our location and the service of our staff. We will continue to strive to receive your guidance. If you have the opportunity, please use our hotel again. All our staff look forward to welcoming you again. Manager Harada
Guest User
Single Non-Smoking
Stayed in Dec 2023
Business travelers
23 review
Outstanding
Posted on Dec 21, 2023
I had a great rest. It was good~~~~ I'll go again~ It's clean and nice~ The owner is also kind~~~~ Good~~~~
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jiateen
Single Non-Smoking
Stayed in Apr 2024
Business travelers
83 review
Very Good
Posted on Apr 26, 2024
Good location. The environment is OK
Original TextTranslated by Google
Response from Property: Thank you very much for using R&B Hotel Kyoto Station Hachijoguchi. Your positive feedback is a great encouragement to all our staff. We will continue to work hard to provide even better service in the future. We look forward to welcoming you back soon. Manager Harada
akiko
Single Non-Smoking
Stayed in Jun 2023
Solo travelers
3 review
Posted on Jun 4, 2023
The breakfast cost of 500 yen was good. The hotel is a normal business hotel. But it's in a good location near the station. I would like to use it again.
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Sallyyang
Single Non-Smoking
Stayed in Jan 2023
Solo travelers
10 review
Outstanding
Posted on Jan 7, 2023
Good value for money, the hotel is clean and comfortable, and the service staff is very enthusiastic. The hotel has complete facilities, is very close to the subway station, and the self-service is fast and convenient. My family is very satisfied
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サービスマン
Single Non-Smoking
Stayed in Dec 2022
Business travelers
92 review
Posted on Dec 9, 2022
Stayed two nights on business. It's right next to the Hachijo Exit of Kyoto Station, so it's easy to use.
There is no point that is better than other hotels, but I think that it is a safe hotel with a passing score overall.
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Guest User
Single Non-Smoking
Stayed in Nov 2022
Travel with friends
1 review
Posted on Nov 8, 2022
There was no kettle, and no way to boil hot water.
There wasn't even water in the fridge.
There were no amenities like a brush.
You can get toothbrushes and razors at the front desk when you check in.
Breakfast... Freshly baked bread is their specialty? It wasn't very good.
Only bread, boiled rice*, salad packs, and cereal.
The only drinks they had were coffee and milk.
The water pressure in the shower was good.
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Guest User
Single Non-Smoking
Stayed in Oct 2023
Other
35 review
Very Good
Posted on Oct 3, 2023
Service is pretty good
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Guest User
Single Non-Smoking
Stayed in May 2022
Solo travelers
3 review
Posted on May 8, 2022
I delayed my check-out for 5 minutes because the buttons on my clothes fell apart. The hotel attendant opened the door and came in and saw that I was not wearing any clothes. Very rude and wanted to charge me a 1,000 yen delay fee.
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Anonymous User
Single Non-Smoking
Stayed in Jul 2022
Travel with friends
51 review
Outstanding
Posted on Jul 23, 2022
The location is great, recommended to stay.
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