Guest User
August 21, 2023
Must give more than five stars! Especially Uncle Beichuan who praised the front desk.
The child suffered an acute gastroenteritis attack and vomited on the way from Osaka to Kyoto. The original check-in time was 4 pm. Seeing how uncomfortable our child was, the uncle arranged a room for us and checked in at 12 o'clock in advance. At eight o'clock in the evening, the child's condition did not improve and began to vomit yellow water. After anxiously seeking help from a nearby doctor at the front desk, Uncle Beichuan, who was on duty that day, after understanding the situation (he knew a little Chinese and English), helped us call a car and talked to us. We went to the public Kyoto Hospital together and helped us go through all the medical procedures. We didn’t return to the hotel together until 10:30, and they promised to arrange porridge for the children the next morning. The situation was slightly better the next day, but the child was still uncomfortable. After check-out was scheduled at 11 o'clock, there were still two hours before the return trip in the afternoon. Uncle Beichuan saw that the child was asleep on the seat at the front desk, so he arranged a small room. Give children a break. Although we didn’t go anywhere during these two days in Kyoto due to an unexpected situation, with the help of Kitagawa, we were able to get through it smoothly in the fastest and best way, gradually improved, and returned to China smoothly. Thank you Kitagawa!
Original TextTranslation provided by Google