Joshinyokocho 186, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-0867, JapanView Hotel Details
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Rakuro Kyoto by the Share Hotels Guest Reviews
4.5/5
Great
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(107)
Positive reviews(11)
Reviews with photos/video(2)
Siow Ling
Junior Suite
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 12, 2024
It's a spacious japanese style junior suite room, can comfortably fit 4 Adults with additional spaces to put our luggages. It's clean, facilities are great, breakfast is fantastic, staff is friendly. highly recommended!
Response from Property: Thank you very much for staying at RAKURO Kyoto. We are honored to receive your compliments on our rooms, breakfast, and staff. Thank you very much for taking time out of your busy schedule to write this review. We sincerely look forward to welcoming you again. RAKURO Kyoto Sara Nomura
Guest User
Superior with Japanese-style (Adjoining Private Bathroom)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Lovely hotel, the staffs are so nice and friendly. Some accidents happened to us but they solved it immediately. Also, there are herbal water and green tea served, those are so nice.
Great location that we can head to everywhere in a short time.
I will consider to choose here again next time.
Response from Property: Thank you very much for staying at RAKURO Kyoto. We are very honored to receive your compliments on our location, guest lounge and staff. Thank you very much for taking time out of your busy schedule to write this review. We sincerely look forward to welcoming you again. RAKURO Kyoto Sara Nomura
Guest User
Moderate with Japanese-style (Adjoining Private Bathroom)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Nice hotel but a bit small room for 3 adults
Response from Property: Thank you very much for staying at RAKURO Kyoto. We are very honored to receive your high evaluation. We apologize for any inconvenience caused by the size of your room. Please feel free to ask at the front desk if we can change the room type to a larger one, depending on the reservation situation. Thank you for taking time out of your busy schedule to write this review. We hope you will choose our hotel again when you come to Kyoto. RAKURO Kyoto Sara
Guest User
Moderate Large With Japanese-style
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The atmosphere in the public space is very good, comfortable and clean, and there are special tea drinks
Original TextTranslated by Google
Response from Property: Thank you very much for staying at RAKURO Hotel Kyoto. We are honored to receive your compliments about our guest lounge. Thank you very much for taking time out of your busy schedule to write this review. We sincerely look forward to your visit again. RAKURO Kyoto Nomura
lym5225676
Standard Twin
Stayed in Feb 2024
Family
14 review
5.0/5
Outstanding
Posted on Mar 24, 2024
I stayed here once five years ago and stayed at this hotel again this year. It is very friendly and the location is very convenient. You can go to the Kyoto Imperial Palace for a walk every day, and it is not far from Kamogawa Park and Kyoto's three commercial streets. The room is a bit small, but the bathroom is relatively large. The public space on the first floor is very good. There is free tea and microwave, so it is no problem for temporary business offices.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at RAKURO Kyoto. We are deeply honored that you chose our hotel again. Thank you for your compliments about the VIP lounge on the first floor. We're glad to hear you enjoyed our lounge, where you can enjoy free cold water, green tea and other beverages until 23:00. Thank you very much for taking the time out of your busy schedule to write this review. We sincerely look forward to your visit again. RAKURO Kyoto Nomura
yuching
Standard Twin
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The decoration design of the room is very beautiful. I like it very much.
The key point is that the bathroom is very large and very comfortable to take a shower. The toilet and bathroom are separate, so you don’t have to worry about your feet getting wet when you go to the toilet.
There is free tea and free bathing agents on the first floor.
But the space in the double room is too small. If two people are wearing a 28-inch or above
Once it's opened, there won't be much room to walk.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at RAKURO Hotel Kyoto. We are honored to receive your compliments on our guest rooms and VIP lounge. Thank you very much for taking time out of your busy schedule to write this review. We look forward to your visit again. RAKURO Kyoto Nomura
Anna Chikina
Standard Twin
Stayed in May 2024
Couples
4 review
4.5/5
Great
Posted on Jun 15, 2024
Great concept, sitting area and veranda on the top floor. Good towels, bed linen, a good hairdryer, good hygiene supplies and delicious teas. Great location - many places can be reached by direct bus. Our room was next to the elevator, but we didn't hear it at all, although we are sensitive to sounds. The windows don't open. The bathroom was in the room, not next door. Overall the hotel left a very pleasant impression.
The downside is that our room was very dusty. Dusty blinds, dusty clothing rails, dust on the mirror, hangers, etc. Apparently, the room had been standing for a long time before we moved in. But other than that, everything was fine in terms of cleanliness. Breakfast can be taken for trial purposes only. The area is full of places where you can have a more interesting breakfast and for a lower price.
Original TextTranslated by Google
Response from Property: Thank you for staying at RAKURO Kyoto Hotel. We are honored that you liked our location, terrace and concept. We apologize for the inconvenience caused by the type of room you are staying in this time as the bathroom is located outside the room. We do have rooms with en-suite bathrooms, so please consider staying with us again. We apologize for the inconvenience caused by cleaning. We will report this to our cleaning staff and will ensure this does not happen again in the future. Thank you so much for taking time out of your busy schedule to write a review. We will be glad to welcome you again to our restaurant. RAKURO Kyoto Sara Nomura
Guest User
Standard Twin
Stayed in Dec 2023
Family
12 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The hotel is very convenient for traveling. It is right next to the subway. There are historical sites and imperial palace ruins nearby. It is not far from Nijo Castle. The set meal restaurant and barbecue downstairs of the hotel are delicious.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at RAKURO Kyoto. We are deeply honored to receive your high praise. Our hotel is strategically located, close to the subway station and bus station, and the transportation is very convenient. We hope you can use our hotel as your base to have a pleasant trip in Kyoto. If you have the chance, please come again. RAKURO Kyoto Mogaya
MJ85
Moderate with Japanese-style (Adjoining Private Bathroom)
Stayed in May 2023
Travel with friends
23 review
5.0/5
Outstanding
Posted on Jun 12, 2023
It was so so good! Cleanliness and location! The toilet was separate, so it was comfortable and the bathroom was nice. Breakfast is also very good. This is an accommodation that I definitely want to come back to when I visit Kyoto again.
Original TextTranslated by Google
Response from Property: Thank you for staying at RAKURO Kyoto. Thank you for leaving a high rating. I'm glad you were satisfied with your breakfast. The breakfast menu changes depending on the season. I hope you can enjoy the change of seasons next time you come to Kyoto. We look forward to your next visit.RAKURO Kyoto, Motani
Guest User
Moderate Triple Room
Stayed in Aug 2023
Family
3 review
3.5/5
Posted on Oct 5, 2023
I was quite disappointed. There was a big gap between the room and the subscription pictures online. The windows were much smaller than the pictures. I had to upgrade to a larger room. The hotel is more like an apartment. There are many damaged areas on the walls in the room, and there are many stains on the carpet. The location is close to the subway station, but a bit far from the old city center and business district. It is recommended to book a hotel near Kyoto Station or Shijo for easy access to various attractions and shopping.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at RAKURO Kyoto. We would also like to thank you again for your valuable feedback. We are very sorry for the inconvenience caused to you regarding the room and location. We are planning to replace the wallpaper and carpets, and going forward we will work hard to ensure that rooms are cleaned to our guests' satisfaction. We look forward to your visit again. RAKURO Kyoto Nakai
Guest User
Moderate Triple Room
Stayed in Jul 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Hygienic, clean and tidy
Original TextTranslated by Google
Response from Property: Thank you very much for staying at RAKURO Kyoto. We would also like to thank you again for your kind words. Hope you are satisfied with your stay. We look forward to your visit again. RAKURO Kyoto Nakai