Nakagyo-ku Ichinofunairi-cho 537-4, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8558, JapanView Hotel Details
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Hotel Okura Kyoto Guest Reviews
4.8/5
Amazing
443 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(443)
Positive reviews(438)
Reviews with photos/video(159)
Easy to get around(71)
Loved the view(48)
Delicious breakfast(46)
Large rooms(41)
Close to metro(32)
Convenient for shopping(28)
Offers pick-up/drop-offs(26)
Tasty restaurant(13)
Negative reviews(5)
Guest User
Superior Double Room
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 28, 2025
It’s an extending stay of another 2 nights! The service was consistently good, the girls at the front desk defiantly speak better English than the guys. Our second room was facing to the west, there’s been some weird humming noise that you can hear in the room time to time. We didn’t bother to report it to the hotel as we were out for sightseeing most of the day. The breakfast was not as good as for example swissotel in Osaka. But it’s good enough to let you have a good start of the day!
Guest User
Superior Twin Mountain View
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Oct 20, 2024
Hi .very old hotel .room bathroom very old .booked on ctrip but find out that agoda was 8 pourcent lowest for same room category same dates . As ctrip advertise lowest price garranty that just not true .
Jae Young
Family Room A
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Old Hotel but very well managed. So I felt its oldness as a tradition and heritage. I was impressed during my stay..
udxr25
Double Room-Non Smoking
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 2, 2025
Nice stay, great location and good size rooms.
DannyTheBest
Superior Twin Room With City View
Stayed in Nov 2023
Business travelers
39 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Really nice hotel n gd service nice people n nice host really enjoy the stay,would definitely recommend my friend yo come
Yvonne66
Standard Twin Room
Stayed in Mar 2024
Family
7 review
4.7/5
Amazing
Posted on May 2, 2024
Staff members were all very helpful and friendly. Clean and big room, good location. Breakfast at the Japanese restaurant was amazing. Highly recommended. 😊
Mel
Standard Twin Room
Stayed in Jul 2023
Family
1 review
4.5/5
Great
Posted on Aug 16, 2023
Great hotel and yummy western breakfast buffet, highly recommend hotel for people visiting Kyoto.
Guest User
Superior Twin Mountain View
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Optimal location, friendly service, superb view for mountain side rooms, especially corner rooms. I would recommend Okura to all my friends who visit Kyoto.
Guest User
Double Room-Non Smoking
Stayed in Jan 2024
Family
33 review
4.2/5
Very Good
Posted on Feb 11, 2024
The hotel location is very good. It is very convenient for the guests to visit Kyoto sightseeing points by taking subway because Hotel's B2F is directly connected to subway station in a short distance. The quality of breakfast is also good.
Guest User
Single Room
Stayed in Dec 2023
Family
12 review
4.5/5
Great
Posted on Jan 8, 2024
The hotel service is excellent, try to offer tips to the bellboy was rejected, and the free shuttle service to the JR station is very nice feature. But the room size is a bit small consider the price paid. Overall consider a good choice even though the hotel has showed some wear and tear, especially the toilet and shower room are outdated, probably more than 20 years old style.
Beat-the-street
Corner Deluxe Twin Room
Stayed in Oct 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 22, 2023
This hotel is one of the best hotels in Kyoto. The location is better than Four Seasons, Ritz and Westin (cherry blossom season choice).
Free parking. Best service.
Yewaya
Corner Deluxe Twin Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Needs comment soooo it s good
Guest User
Single Room
Stayed in Aug 2023
Family
9 review
5.0/5
Outstanding
Posted on Sep 22, 2023
We really liked the hotel. Great location, great service, and very clean. Will stay here again the next time we are in Kyoto.
Zuleeda aleeya
Double Room-Non Smoking
Stayed in Apr 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Best hotel near to city
Yvonne Tang
Single Room
Stayed in Feb 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Mar 14, 2023
You can tell it has been one of the luxurious hotels in Kyoto when it first established. Don’t get me wrong it’s still graceful, clean, good hospitality like all 5 stars hotels do, it’s just not modern and contemporary. But it has its own charm. Though about 10 mins walk to city Centre, it’s rather convenient- right next to key bus stops, can access subway station directly from hotel basement, many restaurants, more shops down in subway corridor
Amenities include basic shampoo, conditioner and body wash. Also provide hair brush, shaving kit, toothbrush & toothpaste, cotton and Q tips, bath salt and facial cream, toner, makeup remover and facial cleaner
The only thing is you have to pay for using the fitness facility