Daiwa Roynet Hotel KYOTO-TERRACE-HACHIJO PREMIER Reviews
Daiwa Roynet Hotel KYOTO-TERRACE-HACHIJO PREMIER
14-1, Higashikujo Higashisannocho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8004, JapanView Hotel Details
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Daiwa Roynet Hotel KYOTO-TERRACE-HACHIJO PREMIER Guest Reviews
4.7/5
Amazing
241 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(241)
Positive reviews(237)
Reviews with photos/video(68)
Easy to get around(36)
Awesome amenities(35)
Delicious breakfast(21)
Convenient for shopping(18)
Close to airport(13)
Would stay again(7)
Friendly front desk staff(5)
Perfect for business trips(4)
Negative reviews(4)
Honey_C
Superior Double Room Non-Smoking
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The location of the hotel is amazing! Right next to Kyoto station, very convenient for traveller especially taking train to nearby cities such as Uji and Nara!
One convenient store (711) is attached to the hotel ground floor, many restaurants and stores nearby the hotel and close until late! Very recommended for those who want to maximise their time while traveling Japan!
The only thing is the room is a bit small but overall is nice
6/8
Response from Property: Dear customer, thanks for your reservation. We are waiting for your reservation next time. Best regards.
Guest User
Superior Twin Room Non-Smoking Train View
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Excellent location and excellent rooms. Very clean and quiet. Love the coffee station at the lobby provided complimentary to hotel guests.
Will love to stay there again.
Response from Property: Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Terrace Hachijo PREMIER.Thank you for taking time out of your precious time to write this review.We are honored to hear your praise of our welcome drink in the lobby, as it is our wish to provide a relaxing atmosphere for our guests upon arrival and before departure.We will continue to make efforts to improve our services so that our guests can spend their stay in comfort.We sincerely look forward to welcoming you again.
Feifeifeifei
Superior Double Room Non-Smoking
Stayed in Sep 2024
Couples
31 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Hotel is pretty clean and convenient. Hotel staff is also friendly. Many nice places around
Response from Property: Dear customer, thanks for your reservation. We are waiting for your reservation next time. Best regards.
Anonymous User
Superior Double Room Non-Smoking
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Very clean and quiet room. Excellent service! I'll choose to stay here again if I go to Kyoto again. Breakfast ok, many choices while not my taste. Rooms are tiny small but have everything a travel would need.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kyoto Terrace Hachijo Premier. We appreciate your kind words. We are very happy to learn from your review that you had a wonderful time. We look forward to welcoming you back to our hotel. We look forward to seeing you again.
Coffeelicious
Superior Double Room Non-Smoking
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Great location, opposite Kyoto station with a 7-11 below. Hotel is generous in giving complimentary amenities
Response from Property: Dear customer, thanks for your reservation. We are hoping for your reservation next time. Best regards.
momoyeo
Superior Double Room Smoking
Stayed in Feb 2024
Solo travelers
10 review
4.5/5
Great
Posted on Mar 15, 2024
The location is great. Literally just opposite the Kyoto Station nearer on the subway end. Every touristy snack that you want to buy is found at the train station or around the station! Don't bother going anywhere else. The room was smaller than I expected. Didn't feel like 200 sgft. Maybe because the space went to the bathroom which had toilet and shower area comfortably separated. There are paid laundry services on the top floor and there are "live" updates on availability on your TV. So that is very convenient. I was there for the Kyoto Marathon, so the location was great to take the subway to get to race start and back. One slight gripe was I was pretty sick during my trip and was catching the airport bus to head to Osaka Airport at 1 pm. Check out is at 11 am and I requested if I could just sleep one more hour and check out at 12 pm. The hotel was very adamant to charge even for an hour. So be cautious about this if you are thinking that you can try to request for a late check out. Oh yes one more thing, the airport bus stop is literally across the street from the hotel as well. It was great for me because as I said I was pretty sick and so just dragging the luggage across the street and hopping into the bus straight to airport was really all that I could do.
Response from Property: Thank you for sharing your experience! It's great to hear that you enjoyed our location that right by Kyoto Station, making it convenient to access various tourist spots and snacks nearby.We are also grateful that the live updates of the laundry machine were convenient to you.We are sorry to know that you had a headache at that time, but we just follow the rules that the hotel has. We are truly sorry.We hope you have a chance to return to Kyoto in better health and we hope to welcome you again in the near future.Best regardsDaiwa Roynet Hotel Kyoto Terrace Hachijo PREMIER
Anonymous User
Superior Twin Room Non-Smoking
Stayed in Mar 2024
Family
19 review
4.7/5
Amazing
Posted on Mar 22, 2024
Good stay. Convenient location.
Response from Property: Thank you very much for staying with us. We look forward to having you stay with us again when you visit Kyoto.
Guest User
Superior Double Room Non-Smoking
Stayed in Apr 2024
Solo travelers
1 review
2.5/5
Posted on Apr 26, 2024
Really not recommend to book Daiwa hotel group via online agency like trip.com,agoda…I had booked two different Daiwa hotels in Kyoto and Toyama, both hotels were arranged lower floor such as 2-3F to you, and their service is not good if comparing with other hotel groups in japan. The only one good thing of Daiwa is their rooms almost dry and wet separate…that’s all. So I think i will consider other hotels priority, i will choose Daiwa hotels only if i have not another choice.
Response from Property: Dear customerThank you for your feedbackWe are sorry if the room assignation is not to your expectation.You can make a request regarding the room, but it will also depend on the room availability on the day.We hope to have a chance again to welcome you to any Daiwa Roynet Hotel across JapanBest RegardsDaiwa Roynet Hotel Kyoto Terrace Hachijo PREMIER
Guest User
Superior Double Room Non-Smoking
Stayed in Apr 2024
Family
5 review
3.7/5
Posted on Apr 24, 2024
Good location, near to station and shops but but not value for money given the price we paid and the kind of room we got. We are not aware that we need to put
up the notice on our door for room cleaning (in fact we noticed on the third day of our stay that the our room next door has a clean up notice but we did not find any of those magnetic room cleaning notice board in our room ) and so our room was uncleaned for 3 days.
Response from Property: Dear customerThank you for sharing your feedback to usWe apologize if your stay at our hotel is not the pleasant one.We also apologize if when we explain about our hotel information, we miss or not explain it very well because of the language barrier.We will improve regarding this matter.If we have another chance to welcoming you again,hopefully we will not make the same mistake againBest regardsDaiwa Roynet Hotel Kyoto Terrace Hachijo PREMIER
Guest User
Superior Double Room Smoking
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 23, 2024
Helpful staff with good English. 2mins walk to family mart. Clean and silent atmosphere. Enjoy the stay so much.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Kyoto Terrace Hachijo PREMIER.We are glad to hear that you were satisfied with your stay, including the location,We are very pleased to hear that you were satisfied with your stay, including the location. Thank you also for your compliments on our staff's service.We are very encouraged by your kind words.We will continue to strive for further improvement of our services.We look forward to serving you again.We look forward to seeing you again.
Zelle E
Superior Double Room Non-Smoking
Stayed in Jun 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 26, 2023
It is very accessible just in front of Kyoto Station and the Hotel is very comfortable, slept well with a nice breakfast buffet too....
Teng Soo Yee
Superior Double Room Non-Smoking
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Very good, book additional one night after I found out this hotel is so comfortable and location is convenient.
JChen
Superior Twin Room Non-Smoking
Stayed in May 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 28, 2023
Super convenient, just next to train station and there’s a side door on L1 which is link to a 7-11. So incase it rain, don’t have to worry about getting wet. Check in is on L2 and they have a amenity bar and drinks counter. Tried their Breakfast and it was delicious. Room size is good too! We can open up 2 “open top” luggage and still have space to move around. There’s a few malls around it so no worry about food etc.
6/8
David YapTW
Run of House smoking
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 19, 2023
Had a pleasant stay. Really near to Kyoto JR station and short distance from Kyoto Bus Terminal
Anonymous User
Superior Double Room Non-Smoking
Stayed in May 2023
Couples
2 review
4.7/5
Amazing
Posted on Aug 16, 2023
Room is very clean and near train station, which is convenient.