573-4 Kakimotocho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8357, JapanView Hotel Details
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Rinn Horikawa Gojo Guest Reviews
4.4/5
Very Good
42 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.5
Service4.4
Cleanliness4.6
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All reviews(42)
Positive reviews(42)
Reviews with photos/video(12)
Awesome rooms(23)
Large rooms(12)
Clean and tidy(11)
Awesome stay(10)
Friendly owner(10)
Awesome amenities(5)
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
1 review
3.0/5
Posted on Nov 11, 2024
We had the best room in the hotel, on the only floor with amenities. Our receptionists were all fantastic, it was incredibly useful having someone who was so nice help you with things like reserving restaurants. The issues with this hotel are mainly that the rooms are not serviced daily and the lack of amenities.
Response from Property: Thank you very much for staying at Rinn Horikawa Gojo.Thank you very much for your compliments to our staff.Regarding the room cleaning service, we are sorry that we are not able to clean your room every day based on the SDGs concept.However, thank you for your valuable advice!As for the amenities, we will make efforts to improve them based on your comments as well.We hope you will visit our hotel again when you come to Kyoto!Rinn Horikawa Gojo Miyaji
Anna Wuestefeld
Japanese Modern Deluxe Twin Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Very nice hotel. Friendly.
Response from Property: Thank you for your staying at Rinn Horikawa Gojo. We are also honoured to receive your compliments about our facility and staff. We will continue to devote ourselves to making our guests feel comfortable. Thank you very much for your valuable feedback. We hope you will use our services again. Rinn Horikawa Gojo Pasindu
Guest User
Japanese Modern Superior Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 18, 2024
I really really liked this place. It was the best Japanese accommodation. The room size was really big and clean. The service was also good. It was the best accommodation.
Original TextTranslated by Google
Response from Property: Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the room size, cleanliness, and service. It was a pleasure hosting you, and we hope to welcome you again in the future.Rinn Horikawa GojoPhyo
Guest User
Japanese Modern Deluxe Twin Room
Stayed in Jun 2024
Other
1 review
3.0/5
Posted on Jul 30, 2024
The best part: The room type given by Ctrip is the largest, with 44 square meters, which is the largest hotel we stayed in during our trip to Japan.
Other than that, everything is not good.
1️⃣ The check-in time is ridiculous. Check-in at 16:00 and check-out at 10:00. What is the difference with the hourly room... It's my fault that I didn't pay attention to the time before. If I knew it was like this, I wouldn't stay in this hotel.
2️⃣ No cleaning. Only free cleaning is available if you stay for 4 nights or more.
And the hygiene is super bad! On the first day of our stay, there was a piece of paper in the toilet.
In the morning, a sign of [Change towels/collect garbage] was hung, but the garbage was not collected when I came back in the evening.
3️⃣ There is only one washing machine downstairs, and it is impossible to get a line. The washing machine near the hotel costs 3 times as much as the hotel for the same time.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at Suzuhorikawa Gojo. We are deeply sorry for the inconvenience caused by various factors during your stay. If you wish to enter the room before 16:00, we provide early check-in service, but there is an additional fee. If you need this in the future, you can tell us in advance and we will be happy to serve you. We are also very sorry about the environmental maintenance and the failure to pick up the garbage. Based on the concept of SDGs, we only provide free cleaning services to guests who stay for more than 4 consecutive nights. As for the part where the garbage has not been picked up by the evening, we will Promote it to employees again and supervise them. There is only one washing machine. In order to provide customers with more convenient services in the future, we will also find ways to improve it. Thank you very much for your suggestions, which give us more room for improvement. Rinn HorikawaGojo Lin
s2mios2
Japanese Modern Deluxe Twin Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 13, 2024
This hotel is a little far from the subway, but the room is big. The room is clean and the bedding is clean and fresh. It makes people feel relaxed and comfortable, just like at home, great! Good reviews!! The service is in place and the attitude is great👍🏻
Original TextTranslated by Google
Response from Property: Thank you for staying at Rinn Horikawa Gojo. We were delighted to receive many compliments about the room. We are glad to hear that you had a relaxing and enjoyable time with us. We apologize for the inconvenience caused to you due to the subway distance. We hope you can recover from your trip to Kyoto. We hope you will visit Kyoto Station and the Gion area as well. We look forward to seeing you again. Rinn Horikawa Gojo Aya
Guest User
Japanese Modern Deluxe Twin Room
Stayed in Mar 2024
Family
29 review
4.1/5
Very Good
Posted on Apr 20, 2024
Triple room with group purchase voucher.
Two 1.4-meter beds and a sofa bed.
About 45 square meters of room is relatively spacious in Japan.
Dry and wet separation, two wash basins.
The location is not very convenient. I didn't know which bus to take from Kyoto Station. I took a taxi for 1,200 yen. The Japanese driver also looked at the map to find this hotel.
There are two cars at the entrance of the hotel, one of which can go to the second board. I took a timetable.
Then there is no one at the front desk often. Someone will come out when you ring the bell.
There is nothing to eat nearby. There is a fish ball next to it, but I didn't try it. I went to the ramen shop opposite. There are quite a lot of people and the noodles are salty.
The hotel is along the roadside, and there are car racing sounds from time to time. Free earplugs are provided downstairs of the hotel.
Ctrip group purchase voucher is very cost-effective. This hotel can be recommended. The price is generally high.
Original TextTranslated by Google
6/10
Response from Property: Thank you very much for choosing Rinn Hoikawa Gojo among many other hotels. We would like to thank you for your contribution and your satisfaction with our rooms and staff. We look forward to seeing you again. Rinn Horikawa Gojo staff CHEN
Anonymous User
Japanese Modern Deluxe Twin Room
Stayed in Jul 2024
Family
4 review
4.0/5
Very Good
Posted on Aug 31, 2024
I was worried about the noise because it was close to the main road, but it was not as noisy as I imagined. The room was relatively large, which is rare in Japan, and it was quite comfortable to stay with children.
Original TextTranslated by Google
Response from Property: Thank you for staying at Suzuhorikawa Gojo. It is our honor to receive your review. Thank you very much for liking our room. We hope you will have a good impression on your trip. There is a big road in front of our hotel. If you are worried about noise, we have earplugs in the spare area. You are welcome to use them if necessary. If you have the opportunity to come to Kyoto next time, you are very welcome to stay at Suzuhorikawa Gojo again. Looking forward to seeing you again. Rinn Horikawa Gojo Lin
Songyangqi
Japanese Modern Superior Twin Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The surrounding area is very quiet. This is my first time in Kyoto. It's very comfortable here and the room is very big. For a hotel in Japan, it's very new and very comfortable. It's about ten minutes' walk from Daimaru Department Store. We arrived in a hurry, it’s enough for our family of three. You can stay here next time you come
Original TextTranslated by Google
6/10
Response from Property: Thank you very much for choosing Rinn Hoikawa Gojo among many other hotels. We would like to thank you for your contribution and your satisfaction with our rooms and staff. We look forward to seeing you again. Rinn Horikawa Gojo staff Kaneko
Guest User
Standard Twin Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
It's a 26-minute walk from Kyoto Station, 4 bus stops away. Taxi is also 600-800 yen, so it's really convenient. Japanese hotels are often small, but here, the rooms are spacious and the facilities are very clean. This time, I couldn't stay long because my schedule was short, but if I visit Kyoto again, I definitely want to stay here again.
Original TextTranslated by Google
Response from Property: Thank you for your stay at Rinn Horikawa Gojo. We are also honored to receive your compliments about our rooms and hotel location. As well as we are also planning to add some facilities for more convenient and freedomly roam around the glorious city of Kyoto. I think it will be comfortable to manage your time too. We look forward to your next long stay again. Rinn Horikawa Gojo Pasindu
Guest User
Japanese Modern Deluxe Twin Room
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The room is big and clean. The stay experience is very good. It is a little far from the subway station, about 10 minutes' walk, which is within an acceptable range. I will consider staying here again next time I come to Kyoto
Original TextTranslated by Google
Response from Property: Thank you for staying at Rinn Horikawa Gojo and giving us a full score. We are glad that you are satisfied with your stay and look forward to your visit again in the future. Rinn Horikawa Gojo Staff: Nishimura
Guest User
Japanese Modern Deluxe Twin Room
Stayed in Mar 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 27, 2024
The room is spacious and the facilities are good. It is less than two kilometers away from Kyoto Station. The hotel is in an average location with nothing around.
Original TextTranslated by Google
Response from Property: 感謝您選擇 Rinn Horikawa Gojo。 我們很高興聽到您對我們的設施和位置感到滿意。 我們期待您的再次光臨。
Ms.Tam
Japanese Modern Deluxe Twin Room
Stayed in Mar 2024
Family
25 review
3.5/5
Posted on Apr 17, 2024
It's actually a few stations away from Kiyomizu Temple and Kawaramachi Shijo. The transportation is not very convenient. It's not far to Kyoto Station by taxi, but it's hard to get a taxi. The room is large but the soundproofing is poor. If you walk loudly on the upper floor, you can hear it and feel the vibration. The front desk is not 24 hours. I found that the bed sheets were stained when I went to sleep on the first day of stay. The hygiene needs to be improved.
Original TextTranslated by Google
Response from Property: Thank you for staying at rinn Hotel Horikawa Gojo. We are delighted to receive your compliments on our hotel services. We apologize for any inconvenience caused due to the location of our facility. welcome next time. Rinn Horikawa Gojo Staff:CHEN
Guest User
Japanese Modern Superior Twin Room
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 7, 2023
The laundry is just downstairs. It's very convenient. The hotel is very clean. It's very convenient to use a bicycle. Food is available within a 10-minute walk.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Rinn Hoikawa Gojo among many hotels. We are delighted to receive your compliments on our room. Looking forward to your visit again Rinn Horikawa Gojo CHEN
Fengyanfengyu
Japanese Modern Deluxe Twin Room
Stayed in Jul 2023
Family
6 review
4.7/5
Amazing
Posted on Sep 6, 2023
The room is big and spacious, and has everything you need. The hotel is new, the water pressure is great, there is a coin-operated laundry, free ice and drinking water, and the station is right at the door. It is very convenient. It takes about 15 minutes to walk to Kamogawa and Shijo. It is within control. Inside, the price of more than 600 and the relatively spacious area in Japan are definitely worth the money.
Original TextTranslated by Google
Response from Property: Hello, despite your busy schedule, thank you for your review and look forward to your visit again Rinn Horikawa Gojo CHEN
Guest User
Japanese Modern Superior Twin Room
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 8, 2023
The price is good, the service is patient and thoughtful, there is a bus at the door, the room is big and suitable for families
Original TextTranslated by Google
Response from Property: Thank you very much for staying at RinnHorikawaGojo. We are delighted to receive your compliments on our room. Our room was full of Kyoto atmosphere. The bus station is also within walking distance, making your stay more comfortable. Thank you very much for your valuable time and feedback. Rinn Horikawa Gojo Yasumura